NY unemployment backpay started then stopped suddenly - normal process?
I finally started receiving my owed NY unemployment backpay on Friday but then it suddenly stopped on Sunday? But I just got my regular weekly benefits deposited today. Is this normal for NYSDOL backpay? Do they typically start the backpay payments and then pause before continuing, or did something go wrong? Should I be patient and wait for the rest of my backpay to resume automatically, or do I need to call them to get the remaining payments? Anyone dealt with backpay coming in chunks like this?
21 comments
Sean Matthews
same thing happend to me! my backpay came in like 3 different payments spread out over like 10 days. super annoying but it all came eventually
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Mikayla Brown
•That's a relief to hear! Did you have to do anything to make sure the payments continued or did they just show up randomly?
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Ali Anderson
This is actually quite normal. NY unemployment backpay processing often happens in stages, especially if you're owed for multiple weeks. The system processes a few payments, then pauses, then continues. It's designed this way to manage the payment load and allow for verification processes between batches. You should see the remaining payments resume within 3-7 business days.
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Zadie Patel
•But what if the payments DON'T resume?? I've been waiting for my backpay for THREE MONTHS now and only got 2 weeks worth on Friday, nothing since!! The anxiety is killing me because I have bills piling up and I don't know when or IF I'll ever get the rest!!!
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Ali Anderson
•If payments don't resume after 7 business days, that's when you should contact NYSDOL. But keep in mind, their payment schedule can sometimes stretch to 10 business days between batches. The system processes in waves, so patience is key for the first week after initial backpay begins.
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A Man D Mortal
NYSDOL typically processes backpay in batches, especially when there are multiple weeks involved. Here's what usually happens: 1. First batch of backpay (often 2-3 weeks worth) gets processed 2. System pauses for 2-5 business days to verify 3. Second batch processes 4. Repeat until complete Meanwhile, your current weekly benefits continue normally on their regular schedule. I'd wait at least 5 business days before worrying. The fact that you received some backpay and your regular benefits are coming through means your claim is active and in good standing.
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Mikayla Brown
•Thank you, this is helpful! Do you know if there's any way to check online how many more backpay payments I should expect? My account just shows my claim is active but doesn't break down the remaining backpay.
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A Man D Mortal
•Unfortunately, the NY unemployment portal doesn't show a breakdown of pending backpay. You can try to calculate it yourself by counting the weeks between your claim effective date and when you started receiving regular payments. Each missed week should eventually come as backpay.
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Declan Ramirez
i waited 3 weeks between my first backpay batch and second batch last month!! was SO NERVOUS but it finally came through. they never explain this stuff clearly!!!
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Mikayla Brown
•3 weeks! That's a long time to wait and wonder. Did you end up calling them or did it just show up without any action on your part?
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Declan Ramirez
•it just showed up! i did try calling but could never get thru so i just had to wait it out
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Emma Morales
After dealing with NY unemployment for months last year, I've learned you should ALWAYS call if anything seems off. I had a similar situation where backpay started then stopped - waited 2 weeks hoping it would continue automatically but it didn't. Turned out there was a flag on my account that needed clearing. The problem is actually getting through to someone. I wasted days hitting redial. Then I found this service called Claimyr (claimyr.com) that got me connected to an agent in under 20 minutes. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Cost me a bit but saved me from waiting weeks for the rest of my backpay to come through. The agent fixed the issue and my remaining backpay hit my account 2 days later.
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Zadie Patel
•Is that service legit?? I've never heard of it and I'm nervous about giving my info to some random site when I'm already dealing with unemployment issues!
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Emma Morales
•I was skeptical too, but it worked for me when I was desperate. They just help you get through the phone system faster. The actual conversation is still directly with an official NYSDOL agent, not with their service.
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Sean Matthews
Nah dont waste ur money calling. my friend had the same thing happen last week, backpay came in 3 different deposits over like 8 days. system is just weird like that
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Katherine Hunter
The NYSDOL system is COMPLETE GARBAGE. They do this ON PURPOSE to confuse people and hope you'll give up on getting your full backpay!!! I had to fight for MONTHS to get what I was owed. They started my backpay then "mysteriously" stopped it too. Don't let them get away with it!!!
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Ali Anderson
•While I understand your frustration, the batch processing of backpay is actually a technical limitation of their payment system, not an intentional delay tactic. The system dates back to the 1980s and wasn't designed to handle mass backpay processing.
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Katherine Hunter
•That's just what they WANT you to think! Why would it take them until 2025 to fix a "technical limitation" from the 1980s?? Because they DON'T WANT TO! It's all about making it hard to get your money so some people give up!!!
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Mikayla Brown
Update: I just checked my account this morning and another batch of backpay hit my account! Looks like everyone who said to be patient was right. There are still a few weeks missing but I'm guessing those will come in the next batch. Thanks for all the advice!
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Declan Ramirez
•awesome!! glad it worked out for u!
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A Man D Mortal
•Great to hear! This is exactly how the system typically works. The remaining weeks should follow in another batch soon.
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