Pay nothing until a live NYDOL agent is on the phone with you.
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$19.99 is charged only once a live NYDOL agent is on the phone with you.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
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- Redial until on hold
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i had this SAME EXACT PROBLEM and it took me 3 weeks to get fixed!!!! the new yorK unemployment system is such a disaster. glad you got through faster than i did!
One more update: I got my back payments today! They came through as a lump sum for the two weeks I missed. If anyone else is dealing with this issue, don't lose hope. Keep trying to reach someone who can help, and definitely be specific about the "effective date showing as 0" and "data migration error" - those were the keywords that helped the rep immediately understand my problem.
This is why I love this forum - real solutions from real people. Thanks for coming back to share what worked. Too often people get help and disappear without telling others how they resolved their issue.
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That's awesome news!! So glad you got it fixed. But seriously, they need to fix their garbage system. Nobody should have to jump through all these hoops just to get benefits they're entitled to!!
Great news! For anyone else reading this thread with similar issues - notice how effective it was to specifically request a Tier 2 specialist who has database restoration permissions. Regular representatives often don't have the system access needed to fix these kinds of technical glitches. Always be polite but persistent about speaking with someone with higher-level system access.
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UPDATE: My payment finally hit my KeyBank card! Showed up at 5:22pm. Thanks everyone for your help and suggestions. Seems like there were just delays in the system today.
Glad to hear it came through! This is a good reminder for everyone to plan for potential delays - always good to have at least a small emergency buffer when possible.
just got mine too FINALLY!! but seriously they need to fix this system!!
For future reference, if anyone is experiencing delays with their KeyBank card deposits, here are some steps you can take: 1. Check your payment history on the NY unemployment website to confirm the payment was processed 2. Use both the app AND website to check for pending deposits (sometimes they show different information) 3. Call the automated payment line at 888-581-5812 to verify payment status 4. If you need to speak with an agent urgently, consider using Claimyr.com to get connected faster 5. Wait until end of business day before panicking - same-day delays are common The NY unemployment system processes thousands of payments daily, and occasional delays do happen. As long as your certification was approved and payment shows as processed, the money will arrive.
This is super helpful, saving this for future reference. Thanks!
Malik Jenkins
I had the exact same question last week! I got an "extra" $300 payment too and was confused. I spent hours trying to reach someone at NYSDOL by calling the regular number but couldn't get through. Eventually I used Claimyr (claimyr.com) which helped me get past the phone system and connect with an agent within about 25 minutes. They showed exactly how it works in this video: https://youtu.be/Rdqa1gKtxuE The agent confirmed that March 27 is indeed the cutoff date, so any week ending on or before that date qualifies for the supplement. Since I certified on Sunday for the week ending March 22, I got the $300. Next week will be the first one without it. Might be worth calling to confirm your specific situation if you're still confused - their online info isn't always clear.
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Emma Johnson
•i dont trust these servicse that say they can get u thru to unemployment faster sounds like a scam to me
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Malik Jenkins
•I was skeptical too but it's legit - it's just a system that navigates the phone tree and waits on hold for you. Saved me a ton of time and frustration. Before that I tried calling directly for 3 days with no luck.
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GamerGirl99
Thanks everyone for all the helpful responses! So it sounds like since I certified for the week ending March 22, I was still eligible for the $300, and next week will be the first one without it. Really appreciate all the clarification - the DOL communications can be so confusing sometimes!
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Isabella Costa
•You're welcome! And yes, that's exactly right. You'll see the difference in your payment amount after your next certification. It might be a good time to review your budget and adjust for the reduced income.
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