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Did you apply for PTO or sick leave when you left your last job? Sometimes that can affect your unemployment eligibility too. Just another angle to consider.
UPDATE: I finally got through to someone at unemployment today (used that Claimyr service someone mentioned - it actually worked!). The agent confirmed I should qualify under the extended base period due to COVID disruption. They're helping me file an appeal and said I need to submit documentation of my pre-pandemic employment. They're also sending me a specific form for COVID-related work disruptions. Thank you all for your help and advice! Will update when I hear back about the appeal.
That's excellent news! Make sure you submit your appeal and all documentation before the deadline. The fact that you spoke with an agent who acknowledged the extended base period should help your case significantly. Best of luck, and please do let us know how it turns out.
Just to clarify something important: Your friend should NOT submit a new claim. That will only complicate things further. This is just a payment processing issue with their existing claim. Also, make sure they keep certifying weekly (just once!) even if they're not receiving payments yet. Once the issue is resolved, they'll receive all back payments they're eligible for.
UPDATE: My friend finally got through to NYSDOL this morning! You were all right - the double certification triggered a fraud review. They told her it would be resolved within 72 hours and all back payments would be processed. Thank you all for your help and advice!
Glad they got it sorted! How did they finally get through? Was on hold forever or did they use that service?
They used that Claimyr service someone recommended above. Said it was way easier than trying to get through on their own after multiple failed attempts.
Yes! I finally got through to an agent who confirmed exactly what people here said - my account was under review because of the hearing. My payment was released yesterday and my BYE date is back to normal now. Thanks everyone for your help! For anyone else reading this with a similar problem, definitely keep certifying weekly even if payments are paused during review.
This reminds me of last year when they switched payment processors and everyone's payments were late for like TWO WEEKS. I nearly got evicted! They never plan these system changes well.
QuantumQuasar
Great news! Glad it worked out for you.
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Amara Eze
Congrats! Always nice to hear when the system eventually works like it should.
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