New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Great news! Glad it worked out for you.

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Amara Eze

Congrats! Always nice to hear when the system eventually works like it should.

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Did you apply for PTO or sick leave when you left your last job? Sometimes that can affect your unemployment eligibility too. Just another angle to consider.

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This is incorrect information. PTO payouts don't affect your work history qualification in New York - they might delay the start of benefits slightly, but they wouldn't cause someone to be denied for insufficient work history. Let's be careful not to confuse the situation further.

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UPDATE: I finally got through to someone at unemployment today (used that Claimyr service someone mentioned - it actually worked!). The agent confirmed I should qualify under the extended base period due to COVID disruption. They're helping me file an appeal and said I need to submit documentation of my pre-pandemic employment. They're also sending me a specific form for COVID-related work disruptions. Thank you all for your help and advice! Will update when I hear back about the appeal.

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That's excellent news! Make sure you submit your appeal and all documentation before the deadline. The fact that you spoke with an agent who acknowledged the extended base period should help your case significantly. Best of luck, and please do let us know how it turns out.

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So glad you got through to someone! Fingers crossed your appeal gets approved quickly!

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Just to clarify something important: Your friend should NOT submit a new claim. That will only complicate things further. This is just a payment processing issue with their existing claim. Also, make sure they keep certifying weekly (just once!) even if they're not receiving payments yet. Once the issue is resolved, they'll receive all back payments they're eligible for.

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Thanks for the warning! I'll make sure they don't file a new claim. They were actually considering that so you might have just saved them from making things worse.

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UPDATE: My friend finally got through to NYSDOL this morning! You were all right - the double certification triggered a fraud review. They told her it would be resolved within 72 hours and all back payments would be processed. Thank you all for your help and advice!

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Glad they got it sorted! How did they finally get through? Was on hold forever or did they use that service?

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They used that Claimyr service someone recommended above. Said it was way easier than trying to get through on their own after multiple failed attempts.

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is ur claim regular UI or something else? different programs have different rules bout BYE dates

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It's regular UI. I was laid off from my retail job in November 2024.

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Just wanted to follow up - were you able to get this resolved? Did you try calling them?

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Yes! I finally got through to an agent who confirmed exactly what people here said - my account was under review because of the hearing. My payment was released yesterday and my BYE date is back to normal now. Thanks everyone for your help! For anyone else reading this with a similar problem, definitely keep certifying weekly even if payments are paused during review.

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This reminds me of last year when they switched payment processors and everyone's payments were late for like TWO WEEKS. I nearly got evicted! They never plan these system changes well.

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UPDATE: My payment finally came through this morning! Looks like they're catching up on the backlog. Thanks everyone for the info and support!

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great! mine too finally. what a relief

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