Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: I finally got through to someone! I tried both suggestions - contacted my assembly member's office AND used Claimyr to get through by phone. The assembly member's office took my info but said it might be 5-7 business days. I was desperate so I tried Claimyr too and got through to an agent in about 25 minutes. The agent confirmed exactly what you all said - my address on my driver's license didn't match my current address on the claim (I moved 3 months ago). She manually verified my identity while on the phone and said I should see the payments process within 3 business days, including all my backpay! THANK YOU everyone for the help. I was seriously losing it after 6 weeks of silence from them.
Great news! This is exactly how these issues should be resolved - a simple address mismatch shouldn't cause 6+ weeks of delay, but unfortunately the automated systems are very rigid. Glad you got it sorted out.
congrats!! hopefully u get paid quick. my backpay took 2 days to hit my account after they fixed my verification
has anyone had id verification issues because they submitted a passport instead of a drivers license? thats what i did and im worried thats why mine is stuck too
A passport is actually one of the best forms of ID you can submit - it shouldn't cause problems. The issues are more commonly with address verification or name discrepancies. Do you have any other documents you submitted that might have a different address or slightly different name format?
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UPDATE: They finally called me back today (16 business days after ID.me verification). The agent was actually very helpful and got everything sorted out in about 20 minutes. She said they're experiencing a 300% increase in verification requests compared to December. Just wanted to give you some hope that they do eventually call!
That's great news! Thanks for coming back to update. I'm on day 10 now, so hopefully I'll hear something by the end of next week. Did they say anything about when you might receive your first payment?
She said 2-3 business days for the first payment to hit my account after she approved everything. I'll let you know when it actually comes through!
UPDATE FOR EVERYONE: I finally got through this morning! I took several of your suggestions: 1. Called right at 8:00am 2. Used the specific number and menu options that were suggested (888-209-8124, press 1, 6, 1) 3. Had all my information ready The agent confirmed my ID.me verification was completed but stuck in their system. She manually approved it and pushed my application forward. She said I should receive my first payment within 3 business days, including all the backdated weeks. Thank you all for your help and advice! This community has been amazing.
Great news! Thanks for updating us. This is exactly why it's so important to be persistent with them.
nice! glad it worked out for you
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Update: I finally got through to someone at the Social Security office. They said this letter is just a formality and I won't be getting any additional payment since I already received all my stimulus payments back in 2020/2021. They're just cleaning up their records. So false alarm! Thanks everyone for your help!
Thanks for coming back to share this info! Always helpful when people update with what they found out. Saves others the time of having to call.
My sister got this too and she wasn't even on unemployment! So weird how they're sending these now. Totally unrelated but does anyone know if they're extending NY unemployment benefits again this year? My benefits are almost up and I'm getting nervous...
That's a completely different topic that would need its own thread, but briefly: NY hasn't announced any benefit extensions for 2025 beyond the standard 26 weeks. You might want to check if you qualify for the Extended Benefits program if you've exhausted regular UI.
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yo tambien hablo español! una cosa importante - asegurate que tu nombre este EXACTAMENTE igual en todos los documentos. mi prima tuvo problemas porque en algunos documentos usaba su segundo apellido y en otros no. cualquier diferencia puede causar retrasos!
¡Gracias por el consejo! Tendré mucho cuidado con eso. En mi licencia de conducir tengo mi nombre completo, así que usaré exactamente ese mismo nombre en todos los formularios.
One more thing to help you with the language barrier - NY unemployment offers Spanish language services! When you call, you can request a Spanish-speaking representative. Also, on the NY.gov website, there's a language selector at the top right corner where you can switch to Spanish. For document submission, all your documents can be in their original format (even if they're in Spanish), but any explanations you provide should be in English or you should request translation assistance.
¡Eso es perfecto! No sabía que tenían servicios en español. Definitivamente usaré esa opción cuando llame. Muchísimas gracias a todos por su ayuda, me siento mucho más preparado para completar mi solicitud ahora.
Paige Cantoni
wait a sec... are you supposed to file a new claim immediately after the old one expires? i thought you had to wait until you certify for the last week first? now im confused about my own situation...
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Grace Thomas
•You can file a new claim as soon as your benefit year ends. The system allows you to certify for your final week and then immediately file a new claim. It's actually better to do it right away to avoid gaps in payment eligibility.
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Justin Chang
UPDATE: My payment from the old claim just hit my account this morning! It took 4 days longer than usual but it did come through. Thanks everyone for the reassurance!
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Dylan Baskin
•nice! glad it worked out
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