New York Unemployment
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NY unemployment website down constantly - can't check payment status
Has the NY unemployment website been down for anyone else? It completely refuses to let me get into the system to even look at my payment statuses and everything else I need to check. I've tried multiple times a day, different browsers, devices, computers, etc. I'm getting desperate because I need to see if my payments are being processed and I can't even log in to check! Been trying for 3 days straight now and nothing works. I'm at a loss🙄
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NY Unemployment payments not showing up after certification - Rep said approved but nothing deposited
I've been certifying for NY unemployment since mid-January, but NONE of my deposits have shown up. It's been over a month now with zero payments hitting my account despite certifying every week as required. I finally got through to someone at unemployment on Friday and she specifically told me "Everything should be approved Monday and deposits will show up Tuesday or Wednesday this week." Well, it's Tuesday now and still NOTHING in my account. I'm getting really frustrated because my bills are piling up and I'm not sure if I should just wait until tomorrow or try calling again (which took me hours last time). Has anyone experienced long delays like this with their NY unemployment payments? What could be causing this? Did the rep just tell me what I wanted to hear?
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THE NY UNEMPLOYMENT SYSTEM IS COMPLETELY BROKEN!! They DELIBERATELY make it hard to get your money hoping you'll give up. I had the EXACT same issue last month and had to call 67 TIMES before getting through. When I finally talked to someone they said "oh it was just a glitch in the system" and fixed it in 30 seconds. They do this ON PURPOSE to save money!!!! Everyone should file complaints with the state oversight board!
While the system certainly has its frustrations, most delays are due to verification procedures and high volume rather than deliberate obstruction. The NYSDOL processes thousands of claims daily, and the verification systems are designed to prevent fraud, which increased 400% during the pandemic. These protective measures sometimes create legitimate delays, but there's no evidence of intentionally withholding approved benefits.
FINAL UPDATE: All my payments just hit my account this morning! 5 weeks of backpay all at once. Such a relief! If anyone else is dealing with this, definitely keep calling until you get through to someone who can actually check your specific claim status. Don't just trust when they say "it's processing" or "it should be there next week" - ask for specific details about what's causing the delay.
Congrats! So happy for you!
Thanks for updating! This gives me hope mine will come through soon too!
NY unemployment claim pending since July - told someone would call back in 48 hours - anyone else?
So I've been waiting for my NY unemployment to come through since JULY (it's now March!). Today I finally got smart and called the governor's office first which somehow got me through to an actual person at unemployment. The woman took my social and put me on hold for about 10 minutes while she 'looked into my claim'. When she came back, all she said was that someone would call me back within 24 to 48 hours. Has anyone else been told this? Did they actually call you back? I'm so tired of waiting and getting nowhere with this system.
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That's fantastic news! So glad it worked out for you. When you get that backpay, make sure you set aside some for taxes - they don't always withhold the correct amount on backdated claims!
Will NY unemployment tourism recovery check have unemployment written on the envelope?
I'm expecting to receive the tourism recovery check from NY unemployment soon but I'm really concerned about privacy. Does anyone know if the envelope will say "unemployment" or "NYSDOL" anywhere on it? I don't want my roommates or neighbors knowing my business. Has anyone already received theirs? What does the envelope look like?
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I just wanted to add - if you're really concerned about privacy, you might want to set up direct deposit for future payments if you haven't already. That way there's no mail at all. You can do it through your NY.gov account under payment preferences. Much more discrete!
Excellent suggestion. Direct deposit is available for most NY unemployment benefits, including the tourism recovery payments. You can set it up through your NY.gov account by navigating to the "Payment and Tax Information" section and selecting "Update Direct Deposit Information." You'll need your bank routing number and account number. Changes typically take 3-5 business days to process.
Slightly off topic but does anyone know how much longer they'll be sending these tourism recovery checks out? My sister worked in a hotel in 2022-2023 and lost her job but hasn't received anything yet. Wondering if she should call about it or if they're still processing applications?
The Tourism Recovery Benefit Program is scheduled to continue disbursing payments through October 2025. However, eligibility is being processed in batches based on employment verification timelines. If your sister was verified in the early rounds, she should have received payment by now. I'd recommend she contact NYSDOL to check her status, especially if her NY.gov account doesn't show any pending tourism recovery benefit. The verification process does take longer for certain employers who were slow to submit employment records.
Fired for missing one day of work - can I get NY unemployment as a union construction worker?
I'm in a pretty tough spot right now. I was fired from my construction job last week because I missed ONE day of work due to a family emergency (my mom was in the hospital). I'm in a union and have worked there for 3 years with a good record. Filed for NY unemployment right away but my claim is still being 'reviewed' and I'm getting nervous. Does anyone know how long this review process usually takes? And being in a union, do I even stand a chance at getting benefits if I was technically fired for attendance? I explained the family emergency in my application but don't know if that matters to NYSDOL.
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Update: Just got a letter saying I need to do a phone interview with a claims examiner next Tuesday. Getting nervous but at least something's happening. Thanks for all the advice everyone!
That's actually good news - it means your claim is moving forward. For the interview: 1. Be honest but concise 2. Stick to facts, not emotions 3. Explain clearly that you followed proper call-out procedures 4. Emphasize your good attendance record before this incident 5. Have documentation of the emergency ready to fax/email if requested 6. Mention that your union filed a grievance Good luck! Many claims with similar circumstances get approved.
This reminds me of when my dad got fired from his trucking job after 12 years because he missed two days when there was that huge snowstorm in 2024. He did everything right but they still gave him a hard time with unemployment. He finally got approved but then they underpaid him for like 6 months until he got it fixed. The system is so broken... hope you have better luck than he did!
Connor O'Brien
I had the same problem last month when they were doing some other update. What worked for me was trying to log in using the mobile site instead of the regular website. For some reason it was still working even when the main site was down. Try typing m.labor.ny.gov instead of the regular address.
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NeonNova
AuthorGreat tip! Just tried the mobile site and was able to at least see my account summary page. Still getting errors when trying to access detailed payment info, but it's better than nothing. Thanks!
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Ava Thompson
For anyone still experiencing issues, the NYSDOL just posted an update on their social media. The system should be fully operational again by 9am tomorrow. They're also extending all certification deadlines by 3 days to accommodate for the downtime.
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Dmitry Kuznetsov
They ALWAYS say that and then it never works right. I'll believe it when I see it.
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Zainab Ibrahim
thx for the update! good to know about the deadline extension
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