Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
have u checked if ur bank account info is right in the system? my friend thought she was getting a keybank card but she actually had put in her direct deposit info when she applied and forgot about it lol. might be worth double checking
I just checked again and I definitely selected the KeyBank card option. There's no bank account info in my profile at all. So frustrating!
UPDATE: I finally got through to someone!!! I used Claimyr like someone suggested here and got a callback in about 30 minutes. The agent confirmed there was a security hold on my account because of the large backpay amount. She verified my identity and lifted the hold! She said my KeyBank card should be processed within 3 business days and I should receive it within 7-10 days after that. All my back payments will be loaded onto it when it arrives! I'm so relieved - thank you all for your help and suggestions!
That's excellent news! Make sure to activate the card immediately when you receive it, and set up a PIN that you'll remember. Also, be aware that there are some ATM fees with KeyBank cards unless you use KeyBank or Allpoint ATMs. You might want to consider setting up direct deposit once you have access to your funds - it's generally more reliable for future payments.
Join the conversation
Just wanted to update - I used Claimyr this morning like someone suggested and actually got through to a real person! They confirmed my tourism recovery benefit check will be mailed May 25th. They also said there was indeed a flag on my account because I worked at the same place for over 4 years, but that it had already been resolved. AND they confirmed my current address was correct in the system. Such a relief! Thanks everyone for your help.
Great to hear! For anyone else reading this thread, the Tourism Recovery Benefit program is separate from regular unemployment benefits, so you need to check both systems for accurate information. The NYSDOL has actually posted an updated schedule on their website showing all tourism recovery payments should be processed by June 15, 2025 at the latest.
Lucky you!! I'm STILL waiting for mine and now they're saying there's ANOTHER delay for hotel workers specifically. This whole program is a disaster!!!
my cousin works at the unemployment office and she said their printer that makes the checks broke down for like a week lol that's why there were delays for everyone. such a mess!
OMG are you serious??? A BROKEN PRINTER is why thousands of us are waiting for money we desperately need??? This state is completely incompetent!!!
That information isn't accurate. The tourism recovery checks aren't printed on-site - they're processed through the state comptroller's office and printed at a secure facility. The delays are related to verification processes and the phased distribution schedule, not equipment issues.
Join the conversation
No not really! I just made sure I answered all the certification questions super carefully each week. My coworker thinks he messed up one of his work search answers and that's what triggered the extra review. Just double check everything before you submit.
Update: I managed to get through to someone at NYSDOL this morning (used that Claimyr service someone mentioned - worked surprisingly well). The agent confirmed my claim was approved but said I won't see payment until after my next certification due to the waiting week. At least I know it's coming! Thanks everyone for your help navigating this confusing system.
Glad you got through and got your answer! The waiting week trips up a lot of people. Just keep certifying every week and you should be good to go.
Great to hear you got confirmation! Make sure you keep good records of your work search activities for each week too - NYSDOL can request proof of your job search efforts at any time.
Join the conversation
I tried that Claimyr thing the other person mentioned when I had issues with my claim last month. It actually worked pretty well. Got through to an agent in about 20 minutes when I'd been trying for days. The agent told me my account was flagged because I had worked a part-time job for one week and reported the income (which is what you're supposed to do!) but apparently that triggered some automatic review. Not sure if that's what's happening in your case, but it sounds similar. Did you do any part-time work recently?
I did pick up a one-day gig two weeks ago and reported it on my certification. That reduced my payment amount that week, which was fine, but I didn't think it would affect anything after that. Maybe that's the issue! I'm going to try to get through to someone tomorrow morning.
Just to follow up - when you're approaching the end of your benefit year, the system often does additional automated checks. Since you mentioned you did some part-time work recently, that could definitely trigger a review. The good news is that these reviews generally get resolved positively if everything was reported correctly. I recommend checking your payment history daily and also keeping an eye on your correspondence inbox on the portal. If nothing updates by Monday, definitely pursue getting through to an agent as others have suggested.
Thank you for the follow-up! It's been really stressful not knowing what's happening. I'll keep checking both places and try to get through to someone if nothing changes by Monday. I really appreciate everyone's help and suggestions!
Evelyn Martinez
My sister had same problem but hers finally came yesterday. She requested on Jan 11th so its taking them like a month+ to send these out. Last year only took like a week! Their system is probably broken again like everything else they do...
0 coins
Victoria Jones
hey so did u ever get your form yet? im still waiting on mine and its been almost 5 weeks now!!!
0 coins
Mateo Silva
•UPDATE: Finally received my 1099G yesterday! So it took exactly 4 weeks from request to delivery. I also managed to get through on the phone using the dedicated hotline number that someone mentioned above. The rep said they're extremely backlogged this year because of the system update. Hope yours comes soon!
0 coins