Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Yuki Ito
my friend told me if u call exactly at 7:58am u can sometimes get thru before the system gets overloaded just fyi
Carmen Lopez
•I tried that three times last week and it didn't work! I think everyone knows that trick now so the lines are jammed even at that time ðŸ˜
Ethan Taylor
Just a final clarification for anyone finding this thread later: - Regular UI: Ends based on your benefit year end date - Extended Benefits: Last week ending August 29, 2025 (must certify by September 5, 2025) - Special pandemic programs: All ended in September 2021 Check your online account to see which program you're currently on. It should show your current program type and benefit year end date on your main dashboard after logging in.
Nia Jackson
•Thank you for summarizing this so clearly! This whole thread has been really helpful.
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Ava Thompson
theres a buncha misinformation here tbh. if u didnt work enough during ur benefit year (like earn 10x ur weekly benefit) u might just get auto-extended n not have to file new claim. system tells u what to do
This is partially correct but not entirely. Whether you need to file a new claim depends on several factors, including if you worked during your benefit year and if you qualify under current eligibility requirements. The system will typically prompt you with next steps, but it's always best to be prepared to file a new claim after your BYE date.
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btw when i was in your situation i eventually got through by calling EXACTLY at 8:00am the second they opened. Like i had my phone ready and kept hitting redial. Still took 3 days but finally got someone.
Justin Chang
•I tried that too!!! I set my alarm for 7:55am and started calling right at 8 and STILL couldn't get through. It's like they don't want to help people.
Justin Chang
UPDATE: I tried the Claimyr thing someone suggested and it actually worked! Got connected to a real person at NYSDOL after trying for weeks. They fixed my claim issue - turns out there was a verification problem they never told me about. My payments should start processing now. Thanks everyone for the help!!!
Grace Thomas
•That's great news! Glad you got it resolved. For future reference though, your state representatives really can help with these issues too - just takes longer. They have staff specifically for helping constituents with state agency problems.
Justin Chang
•Thanks! I'm just relieved it's finally fixed. Been so stressed about this for weeks!
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The official processing time for KeyBank UI deposits is within 24 hours of release from NYSDOL, regardless of weekends. However, most deposits are processed much faster, typically within 2-6 hours. Three factors affect availability speed: 1) Time of day the payment was released by NYSDOL, 2) Whether it's your first payment or recurring, and 3) The current processing volume at KeyBank. First-time payments sometimes take longer as the account setup is verified. If the funds don't appear by tomorrow morning, you can check the transaction status on the KeyBank unemployment debit card portal rather than the regular KeyBank banking app.
Yuki Sato
•This is super helpful, thank you! It's not the first payment but it is the first one that wasn't delayed for some reason. I'll check the special unemployment portal instead of the regular app - didn't realize there was a difference!
Andre Dubois
did u get the money yet? im curious if it showed up
Yuki Sato
•Yes! Just checked and it's available now - took about 6 hours from when we got the notification. Thanks everyone for your help!
LordCommander
just got my recovery payment today! $1176 after taxes. timeline was: 1st docusign march 2, 2nd docusign march 18, payment april 2. hope everyone else gets theirs soon
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Emma Swift
•Thanks for sharing your timeline! That's helpful to know what to expect. Did they send you any kind of notification when the payment was coming, or did it just show up?
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LordCommander
•just showed up in my account this morning. got an email notification after it was already there
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Emma Swift
FINAL UPDATE: Got my second DocuSign this morning! Filled it out right away. For anyone else waiting, definitely don't just sit around like I did. Either try calling (good luck) or use a service to get through. Turns out my issue was simple to fix but would have never been resolved if I hadn't spoken to someone directly. The agent said to expect payment within 14 business days after submitting the second form.
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Connor Richards
•Thanks for coming back to update! Did they tell you if there will be another email confirming they received your second DocuSign? I submitted mine yesterday but haven't heard anything back.
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Emma Swift
•They said I should get a confirmation email within 24-48 hours, and then nothing until the payment processes. I'll post again when I get the money!
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