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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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I work at a community legal aid office, and we see this issue frequently. In addition to the great advice already given, I strongly recommend you contact your state representative's office. They have dedicated staff who can escalate unemployment issues and often get results much faster than going through normal channels. Just google "NY state assembly member [your neighborhood]" to find your rep. Good luck!
That's a great idea I hadn't thought of! I'll look up my state assembly member right now. Thank you so much for this tip. Should I call or email their office?
Either works, but I've found calling is usually faster. Ask specifically for their "constituent services" person who handles unemployment issues. They'll likely have you fill out a release form so they can inquire about your case. We've seen cases resolved in 1-2 weeks this way versus months through standard channels.
UPDATE: I wanted to thank everyone for their helpful advice! I've taken several steps: 1. Filed the FP-74 fraud form 2. Set up a fraud alert with credit bureaus 3. Left a detailed message through my NY.gov account 4. Called my state assembly member's office (they were super helpful!) 5. Successfully used Claimyr to reach an agent who put a hold on the compromised account The agent I spoke with said this happens more often than people realize. They're sending me a new KeyBank card to my CURRENT address and started the fraud investigation. They said I should expect to wait about 30-45 days for the investigation, but at least new benefits will be protected. I'll update again when I know more!
Excellent progress! Make sure you keep certifying for benefits each week even while this is being resolved. The system will hold those payments until your new payment method is established, but if you miss certifying, you can't get those weeks retroactively. Glad you're getting it sorted out!
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just FYI everyone i noticed if u put dollar signs $ in your post it almost always gets hidden. also words like "appeal" "denied" "fraud" get posts hidden too
That's really good to know! Maybe we need a code word system to get around the filters? Like "d3n1ed" instead of "denied"?
For those concerned about missing updates, here's a comprehensive system I've developed to stay informed without relying on Facebook: 1. Check your NY.gov account Message Center every morning (this is where official notices appear) 2. Set up direct deposit alerts with your bank so you know when payments arrive 3. Add the NYSDOL phone number to your contacts with a distinctive ringtone 4. Create a calendar reminder for your weekly certification day/time 5. Sign up for the NYSDOL text alerts by texting "NYSDOL" to 468311 This combination ensures you won't miss critical updates regardless of what happens with Facebook groups.
I DID NOT KNOW about the text alerts!!!! THANK YOU!!! just signed up!!!
This is amazing, thank you! Just set all of these up. Feel much better now knowing I have multiple ways to stay updated.
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my cousin said she got her payment today even tho its a holiday...is that even possible??
It's unlikely she received an actual deposit today since banks don't process ACH transfers on federal holidays. She might have received a pending notification that will clear tomorrow, or perhaps she's referring to a payment that was processed before the holiday but she only noticed today.
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My benefit rate took exactly 17 days to update from the minimum to my actual amount. Does anyone know what formula they use to calculate the weekly benefit? I got $421 but my coworker who I think made about the same as me got $458.
New York calculates your weekly benefit rate as 1/26 of the wages paid in the highest quarter of your base period, up to the maximum benefit of $563 in 2025. So if your highest quarter earnings were different from your coworker's, you'd get different amounts. Also, if either of you had part-time work or gaps in employment during your base period, that affects the calculation too.
Just wanted to update - my benefit rate finally updated today! Went from $182 to $504. They must have verified my wages with my employer. Thanks everyone for your help and reassurance. For anyone else experiencing this, just keep certifying weekly while you wait for the update.
That's great news! And you should be getting the difference for any weeks you already certified at the lower rate. Usually shows up as a separate payment.
Sean Murphy
This happens at least once every quarter with KeyBank in my experience. When I was on UI last year, I eventually set up text alerts for deposits so I wouldn't panic. Glad your money came through! For future reference, these delays almost always resolve within the same business day.
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Chloe Taylor
•The text alerts are a good idea! I'll set that up to avoid the stress next time.
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Diego Flores
For anyone following this thread with similar issues: NY unemployment benefit payments typically post to accounts within 1-2 business days after being released. Occasional delays can happen due to: - Bank processing times (especially with KeyBank) - System maintenance - High volume processing periods (like month-end) - Weekend/holiday processing schedules If your payment doesn't appear after 3 business days from release, that's when you should contact NYSDOL directly.
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Chloe Taylor
•Thanks for the detailed info. Really helps put things in perspective!
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Anastasia Ivanova
•Saving this comment for future reference! Thanks!
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