Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
my brother just went to the actual unemployment office in person and they fixed it on the spot. printed him a new correct one right there. might be worth trying if u live near one
Which office did your brother go to? I didn't even know you could handle 1099-G issues in person! Did he need an appointment or just walk in?
Update for anyone still dealing with this: I finally received my corrected 1099-G form today. It came through my online message center, not by mail. It had a cover letter apologizing for the error and explaining that it was caused by a "data processing anomaly during the annual tax form generation process." So keep checking your online accounts!
Thanks for the update! My son used that Claimyr service yesterday after nothing else worked. Got a callback within 20 minutes and they confirmed they'd send a corrected form. Said to check the message center in 3-5 business days. At least now we know what's happening!
Join the conversation
One thing no one mentioned - you should also file for SNAP benefits (food assistance) at the same time if your income has dropped significantly. Many people qualify during unemployment but don't realize it. The application can be done online through NY's myBenefits website and it's completely separate from unemployment.
That's good to know, thanks. Hopefully won't be unemployed long enough to need it, but definitely worth keeping in mind depending how long the job search takes.
Make sure when you certify weekly you're answering EXACTLY correctly or they'll flag your account for review and freeze payments! Be hyper-literal with their questions. If you did ANY work, even an hour, report it. If you were 'unavailable' for work any day (like had a doctor's appointment) they count that too. The system is designed to catch people in tiny inconsistencies!
Thank you - I'll be super careful with the weekly certifications. Definitely don't want payments delayed over a misunderstanding.
Join the conversation
Just a thought - have you checked if your May certifications might be visible on your payment history page but just not processed yet? Sometimes they show up there in a "pending" status even when reps say they don't exist. The NYSDOL website is so poorly designed that different screens show different information. Also, did they give you any specific reason WHY the May claim "doesn't exist anymore"? Did someone cancel it? Did it expire? Was it rejected for some reason? Without an actual explanation, they're just giving you the runaround, and you deserve better than that!
I checked the payment history page and there's absolutely nothing for May there - not even pending status. The rep couldn't (or wouldn't) give me any specific reason why the claim doesn't exist. She just kept saying there's no record of it in her system and that I should "send a message through the portal." When I told her about my previous conversation with another rep who confirmed it existed, she just said "well I don't see anything here" and basically dismissed me. It was incredibly frustrating!
Based on all the information in this thread, it sounds like you're dealing with a system error rather than an eligibility issue. Your best course of action is to: 1. Try to reach a Tier 2 specialist who can access the audit log as mentioned 2. Submit the TC-403.1 form as formal documentation of the issue 3. Continue weekly certifications even for past weeks if the system allows it 4. Request a formal determination letter that you can appeal if necessary The good news is that if you're entitled to these benefits, you will eventually receive them - including back pay for May. The bad news is that it may take persistent effort on your part. Don't give up! Document every contact attempt, follow up regularly, and be prepared to appeal if necessary.
Thank you for laying out these clear steps. I'm going to follow your advice starting tomorrow morning. Will update this thread if/when I get resolution. Fingers crossed!
Join the conversation
did u try calling from a different phone? my friend said sometimes ur number gets flagged as spam if u call too many times and they auto-reject it. tried from my mom's phone and got thru after like 30 tries instead of never
Wait really?? That's a good idea, I've been calling from the same cell phone every time. I'll try using my roommate's phone tomorrow. At this point I'll try ANYTHING to get this resolved. Thanks for the tip!
Just wanted to check in - were you able to get this resolved? If you're still having trouble, make sure you're using the right number: 1-888-209-8124 for regular UI claims. Also, once you do get through, ask them to put a note on your account about the payment delay so there's a record of your attempt to resolve it.
I actually got through yesterday! Used my assembly person's office like someone suggested AND tried calling from a different phone. Finally reached someone who told me there was an "account review flag" on my claim that nobody bothered to tell me about! They said payments should resume within 72 hours. I'm cautiously optimistic but won't believe it until I see the money. Thanks everyone for the help - this forum was more useful than the actual DOL website!
Freya Thomsen
u might wanna try calling 211, they can tell u about other help programs since unemployment isnt gonna work out
0 coins
Ravi Sharma
•That's a good idea, thanks. I'll give 211 a call tomorrow and see what they recommend.
0 coins
Omar Zaki
One last thing to consider: If you've had any employment at all in the more recent quarters, even part-time or gig work that you received a 1099 for, make sure to mention that when you speak with someone. Sometimes people don't realize that certain types of work can count toward their base period calculations. But from what you've described, it sounds like you're primarily doing casual odd jobs that probably wouldn't qualify as covered employment. When you speak with a representative (whether through the NYSDOL directly or using a service to reach them), be prepared with: 1. All your employment history for the past 18 months 2. Any tax documents you have 3. Information about your job search efforts This will help them give you the most accurate guidance about your specific situation.
0 coins
Ravi Sharma
•This is really helpful advice. I've done some gig work through apps over the past year, but wasn't sure if that counted. I'll gather all my documents before I call. Thank you for taking the time to explain everything so thoroughly!
0 coins