Pay nothing until a live NYDOL agent is on the phone with you.
Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
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No live agent, no charge.
$19.99 is charged only once a live NYDOL agent is on the phone with you.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
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Just wanted to follow up - did you ever get this resolved? I'm curious if calling early in the morning worked for you or if you ended up trying another approach.
UPDATE: Finally got through to someone using that Claimyr service after failing to get through on my own for three days straight. Turns out there was a 'system flag' on my account because I had previously worked for a school district (even though that was over a year ago). The agent removed the flag and released all my payments! Money was on my card within 2 days. Such a stupid reason to hold up someone's benefits without any notification.
Glad you got it fixed! The school district thing is actually common - the system automatically flags education workers for additional review because of different eligibility rules during school breaks. The problem is they never TELL people about these holds. At least you got your backpay!
Thanks! Yes, got all my backpay from November through now. Such a relief. I just wish they had some kind of notification system when these holds happen instead of making people chase them down.
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One thing that helped me was filling out the callback request form on their website. They actually called me back within 2 days. This was back in February though, so not sure if they're still processing those requests efficiently now.
CALLBACK FORM IS USELESS!!!! Filled it out TWICE already with no response!!!! They just ignore those forms completely!!!
Update: Just got an email notification that my payment is being processed! Should hit my account by Monday. So relieved this nightmare is finally over. Thanks again everyone for the support and suggestions!
nice! let us know when it actually hits ur account. mine said processing for like 2 weeks before anything happened
Henrietta Beasley
i tried again just now and got in!!!! maybe its fixed??
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Evelyn Kim
•Awesome! I'll try again now too!
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Faith Kingston
For anyone still having issues, I spoke with someone at NYSDOL this morning. They confirmed they're having intermittent problems with their secure certificate provider and the login system today. They expect it to be fully resolved by 4pm Eastern. If you absolutely need to upload your resume today and can't wait, call the tech support line at 888-209-8124, press 1 for English, then press 6 for technical assistance with your online account. Be prepared for a wait though - when I called the wait was about 40 minutes.
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Evelyn Kim
•Thank you for the detailed info! I actually managed to get in using the incognito browser suggestion and got my resume uploaded successfully. Such a relief!
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