For anyone still dealing with this: I work with a community assistance program, and we're seeing this issue affect quite a few people. The NYSDOL is processing these delayed payments in batches based on certification date. If you certified on the 7th like the original poster, you should see your payment by tomorrow or Friday at the latest. The technical issue was related to the system not properly recognizing certifications that crossed the calendar year boundary. It's something they've actually encountered in previous years as well. One important note: make sure your direct deposit information is current and accurate. Some people have had their payments delayed further because they changed banks recently but didn't update their profile.

I'm having a similar issue but mine says I've exhausted my benefits?? But I've only been collecting for 8 weeks! Does anyone know if this could be related to the same glitch? I'm freaking out because I have no idea what's going on and I NEED this money for my car payment!!

I think everyone's missing the real problem here - the entire NY unemployment system is DELIBERATELY DESIGNED to be impossible to navigate. They WANT people to give up so they don't have to pay benefits. It's been this way for years, and they have no incentive to fix it because frustrated people eventually stop trying. It's not a broken system - it's working exactly as intended.

Thanks everyone for your responses and suggestions! After all this hassle, my card finally arrived today - almost 3 weeks after I was approved. For anyone else dealing with KeyBank card issues, I'm going to try their direct line next time like @profile1 suggested. And I've set up direct deposit as a backup like @profile4 recommended. This whole system is so frustrating, but at least we can help each other navigate it!

All of this is BY DESIGN! They deliberately make it confusing and slow so people give up and don't get the money they're owed. I bet thousands of people think that little extra on their regular refund WAS the unemployment adjustment and will never follow up. Meanwhile the state keeps MILLIONS that should be going back to workers who were laid off. CRIMINAL!

Update: My letter finally arrived yesterday! Says I'll be getting $362 back for the unemployment tax adjustment, and it should arrive within 2-3 weeks. I filed my taxes in mid-March, so it took almost exactly 12 weeks for them to process the adjustment. Hope this helps anyone still waiting - hang in there!

Something kinda related - my friend wasn't vaccinated but got laid off for "budget cuts" even though they only laid off unvaccinated people. She got unemployment no problem because on paper it was a layoff not a firing for cause. Just mentioning in case that helps someone.

UPDATE FOR 2025: The most recent NYSDOL guidance on this issue states that vaccine mandate terminations are evaluated case-by-case. Key factors include: • Whether the mandate was clearly communicated • Whether it was uniformly enforced • Whether exemption requests were properly evaluated • Whether the mandate was reasonably related to job duties Healthcare workers face a higher bar for unemployment eligibility in these cases because patient safety is considered a paramount concern, but it's not impossible. Document everything, apply promptly, and be prepared to appeal if necessary.

my cousin said he got a tax break on unemployment last year but maybe he was talking about something else???

Thanks everyone for clearing this up! I'm definitely going to adjust my expectations for my tax return. I had about 4 months of unemployment last year and had the 10% withholding, but I'll set aside some extra money just in case that wasn't enough. Really appreciate all the information!