


Ask the community...
I had the exact same question last week! I got an "extra" $300 payment too and was confused. I spent hours trying to reach someone at NYSDOL by calling the regular number but couldn't get through. Eventually I used Claimyr (claimyr.com) which helped me get past the phone system and connect with an agent within about 25 minutes. They showed exactly how it works in this video: https://youtu.be/Rdqa1gKtxuE The agent confirmed that March 27 is indeed the cutoff date, so any week ending on or before that date qualifies for the supplement. Since I certified on Sunday for the week ending March 22, I got the $300. Next week will be the first one without it. Might be worth calling to confirm your specific situation if you're still confused - their online info isn't always clear.
i dont trust these servicse that say they can get u thru to unemployment faster sounds like a scam to me
Thanks everyone for all the helpful responses! So it sounds like since I certified for the week ending March 22, I was still eligible for the $300, and next week will be the first one without it. Really appreciate all the clarification - the DOL communications can be so confusing sometimes!
i had this SAME EXACT PROBLEM and it took me 3 weeks to get fixed!!!! the new yorK unemployment system is such a disaster. glad you got through faster than i did!
One more update: I got my back payments today! They came through as a lump sum for the two weeks I missed. If anyone else is dealing with this issue, don't lose hope. Keep trying to reach someone who can help, and definitely be specific about the "effective date showing as 0" and "data migration error" - those were the keywords that helped the rep immediately understand my problem.
That's awesome news!! So glad you got it fixed. But seriously, they need to fix their garbage system. Nobody should have to jump through all these hoops just to get benefits they're entitled to!!
Great news! For anyone else reading this thread with similar issues - notice how effective it was to specifically request a Tier 2 specialist who has database restoration permissions. Regular representatives often don't have the system access needed to fix these kinds of technical glitches. Always be polite but persistent about speaking with someone with higher-level system access.
UPDATE: My payment finally hit my KeyBank card! Showed up at 5:22pm. Thanks everyone for your help and suggestions. Seems like there were just delays in the system today.
For future reference, if anyone is experiencing delays with their KeyBank card deposits, here are some steps you can take: 1. Check your payment history on the NY unemployment website to confirm the payment was processed 2. Use both the app AND website to check for pending deposits (sometimes they show different information) 3. Call the automated payment line at 888-581-5812 to verify payment status 4. If you need to speak with an agent urgently, consider using Claimyr.com to get connected faster 5. Wait until end of business day before panicking - same-day delays are common The NY unemployment system processes thousands of payments daily, and occasional delays do happen. As long as your certification was approved and payment shows as processed, the money will arrive.
Mateo Gonzalez
make sure ur tax guy didnt send it to the wrong department. happened to my brother and they never forwarded it to the right place, he had to start over
0 coins
Sean O'Brien
UPDATE: I finally got through to someone! Turns out my tax guy sent it to the general tax department email instead of uploading it through the unemployment portal. The agent was able to look it up and confirm they never received anything from him. I'm uploading my tax documents myself right now. Thanks everyone for your help!
0 coins
Zara Shah
•Glad you got it sorted out! This is unfortunately common - many tax preparers aren't familiar with the specific requirements for unemployment documentation. Always good to follow up and verify yourself. Hope your claim processes quickly now!
0 coins
GalacticGuardian
•SEE!! Exactly what happened to me! Never trust anyone else to handle this stuff correctly. At least now you know and can fix it!
0 coins