Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: I tried the suggestion from earlier about using Claimyr for my IRS issue and it actually worked! Got through to someone in about 45 minutes instead of spending all day trying to call. The agent was able to fix the discrepancy between my unemployment reporting and what the IRS had on file. Might be worth checking out if none of the direct number tricks are working for you.
Thanks for the update! I'm going to try the direct extension method first thing tomorrow morning, but if that doesn't work, I'll definitely consider Claimyr. Glad you got your issue resolved!
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has anyone got a partial refund? mine was supposed to be $743 according to my tax forms but i only got $598 deposited. no explanation why it was less.
Check if you had any existing state debts that would trigger an offset. Common reasons include: unpaid state taxes from previous years, child support arrears, unpaid parking tickets, or state university tuition debts. The NYSDOL is required to deduct these before issuing your refund, and they should have sent a notice explaining the deduction to your NY.gov message center.
UPDATE: My refund just posted to my account this morning! For anyone else waiting, I'm in the $45K-$55K income range and filed in early February. Looks like they're definitely working through Batch 2 right now. Thanks everyone for the help and information!
Lucky you! Still nothing on my end. Did they send you an email notification before it showed up or did it just appear in your account?
No notification at all - it just appeared in my bank account this morning. The only reason I knew to check was because of this thread! You might want to keep an eye on your account if you're in a similar situation.
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Since you've discovered the ID verification code, here's what you need to do immediately: 1. Go to the "Document Upload" section of your account 2. Look for the option to submit identity verification documents 3. Upload clear images of TWO forms of ID (usually driver's license plus Social Security card or birth certificate) 4. After uploading, send a secure message referencing the uploaded documents and the ID code 5. In the subject line, use "URGENT: Identity Verification Documents Submitted - 4 Month Delay" The ID verification issues are very common in 2025 due to the new system. After uploading documents, it typically takes 7-14 days for review, but given how long you've already waited, I would follow up with your state representative immediately as well. They can often get these expedited.
We just uploaded his driver's license, Social Security card, and a utility bill for good measure. Then sent a message exactly as you suggested. Thank you so much for the clear instructions! We'll contact our representative tomorrow morning.
Just checking back - any progress after uploading the identity documents? When I had an ID verification issue, it still took weeks of waiting after uploading before I finally used Claimyr to get through to someone who could manually review and approve the documents while I was on the phone. Something about seeing the docs but needing a manual override to clear the flag. Just wondering if you've had any movement yet?
No progress yet. It's been 3 days since we uploaded everything. We did manage to speak with someone from our state representative's office who said they'd put in an inquiry, but they warned us it could still take 1-2 weeks. If we don't see movement by next week, we might try that Claimyr service you mentioned. At this point, we're willing to try anything.
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One more thing to consider: if your husband takes part-time work while looking for full-time employment, he might still be eligible for partial unemployment benefits, even under Safety Net. Many people don't realize this. As long as he works fewer than 4 days per week and earns less than the maximum benefit rate, he could receive a reduced benefit. This can be a good strategy to extend benefits while building experience in a new field. Just make sure he reports all earnings accurately during weekly certifications.
yea but u gotta be carefull with this becuz if u mess up reporting even by accident they call it FRAUD and u gotta pay everything back with penalties!!!! happened to my brother in law
Thank you all for the helpful advice. I spoke with my husband and we're going to: 1. Keep applying for jobs but expand beyond just restaurants 2. Try to contact NYSDOL directly about Safety Net benefits using that calling service 3. Look into the career center retraining programs 4. Check what part-time options might be available to extend benefits It's really scary being in this situation but your advice has given us some direction. I'll update if we learn anything that might help others.
That sounds like a solid plan. The uncertainty is definitely the hardest part, but having multiple paths forward helps. Wishing you both the best of luck - the job market is tough right now but not impossible.
Liam O'Sullivan
you guys shud try calling right when they open... my brother got thru that way
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Mei Liu
I'm so frustrated for your daughter! The system is clearly failing people who need help most. Please come back and let us know what ends up working - it helps others who are stuck in similar situations.
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AstroAdventurer
•I definitely will update once we get this resolved! I appreciate all the helpful suggestions from everyone. It's been incredibly stressful for her, but at least now we have several concrete action steps to try.
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