Can't find refund info on my NY unemployment tax transcript - where to look?

Look for the section called "Tax and Credits" or sometimes "Account Information" on your transcript. There should be a line item that says something like "Refund" or "Overpayment Credit" with an amount next to it. If the amount is positive, that's your refund. Also check for code 846 which typically indicates a refund issued.

i got mine last week, check the VERY bottom of page 2, thats where mine showed the refund amount. easy to miss

The NY unemployment tax transcript can be really confusing. If you're looking for a refund specifically related to unemployment benefits, you need to check the section called "Account Information" and look for transaction code 846 (Refund Issued) with a date next to it and a dollar amount. If you don't see that code, you might not have a refund coming, or it hasn't been processed yet. It's also possible you're looking at the wrong type of transcript. There are several types: Account Transcript, Return Transcript, Record of Account, and Wage & Income Transcript. The Account Transcript is the one that will show your refund status.

OMG I went through the EXACT same thing last month!!! The NY unemployment tax forms are THE WORST!! I spent days trying to figure out if I was getting money back. So frustrating!!! Did you try calling them? I called like 20 times and couldn't get through to anyone who could help me.

Yes, you'd need to specifically request an Account Transcript. You can do this online through the IRS website using their "Get Transcript" tool, or by submitting Form 4506-T (Request for Transcript of Tax Return) and checking box 6a for "Return Transcript." Keep in mind that if your refund is still being processed, it might not show up yet even on the Account Transcript. The typical processing time for NY unemployment-related refunds in 2025 is about 3-4 weeks after filing.

I had this exact problem last month and wasted days trying to figure it out. After failing to get through to anyone on the phone, I tried Claimyr (claimyr.com) and got connected to an actual human at the unemployment office in under 10 minutes. They walked me through exactly where to find the refund info on my transcript. Saved me so much headache! You can see how it works in their demo video: https://youtu.be/Rdqa1gKtxuE

My brother in law works for the IRS and he says if the transcript has TC-150 followed by a negative number that means you're getting a refund. Look for that!

UPDATE: I called using the Claimyr service that someone suggested, and got through to a real person at the unemployment office. They explained that my Return Transcript doesn't show refund info, and I need the Account Transcript. They also checked my account and confirmed I DO have a refund coming - $743! It should be deposited next week. Thanks everyone for your help!

for next year just know that the online transcripts from the ny unemployment website are way easier to read than the mailed ones. save yourself the headache