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Honestly the fastest way to resolve this is to physically go to a NY Dept of Labor office in person if possible. They can pull up your claim and often fix issues on the spot. Bring ID and all ur claim info.
I think there's a fraud alert on ur account. Same thing happened to me - no letter, long wait, then suddenly BYE date updated. When I finally got through to someone they said there was a fraud flag on my account that needed manual review. They removed it and I got paid that week.
I used claimyr.com after wasting weeks trying to call myself. Got connected to an agent same day who fixed it immediately.
If u live near a career center, go in person. The one in Buffalo helped me when nobody would answer my calls. Bring ID and all your paperwork. The wait might be long but at least u talk to someone.
If you still get paper mail from them, the 1099G should arrive soon. But honestly, the online version is available sooner. I'd check there first. Just login and look under tax documents.
here's a weird tip but it worked for me - try using Microsoft Edge browser instead of Chrome or Safari. something about the ID.me system works better with Edge for some reason 🤷♀️
If nothing else works, contact your state representative or senator's office! I was stuck in ID.me hell for THREE MONTHS until I contacted my state senator. Their office has special contacts at unemployment and fixed my issue in 48 hours. No joke.
Malik Jackson
Anyone telling you to wait until June is only partially right. There ARE sometimes exceptions but you NEED to talk to a tier 2 agent (not just the first person who answers). I was in a similar situation and got an extension due to hardship but only after speaking to a supervisor.
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Giovanni Ricci
•That's really good to know. Now I just need to figure out how to actually reach someone on the phone 😞
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Malik Jackson
•Yeah thats the hard part. I used claimyr.com to get through after failing for weeks on my own. Worth checking out if youre desperate.
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Isabella Oliveira
check ur DMs, I sent u some resources that might help
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Giovanni Ricci
•Got it, thank you so much!
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