New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Anyone telling you to wait until June is only partially right. There ARE sometimes exceptions but you NEED to talk to a tier 2 agent (not just the first person who answers). I was in a similar situation and got an extension due to hardship but only after speaking to a supervisor.

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That's really good to know. Now I just need to figure out how to actually reach someone on the phone 😞

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Yeah thats the hard part. I used claimyr.com to get through after failing for weeks on my own. Worth checking out if youre desperate.

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check ur DMs, I sent u some resources that might help

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Got it, thank you so much!

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Honestly the fastest way to resolve this is to physically go to a NY Dept of Labor office in person if possible. They can pull up your claim and often fix issues on the spot. Bring ID and all ur claim info.

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most offices aren't taking walk-ins anymore tho, you need an appointment and those are booked like 3 months out 🙄

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Some still do walk-ins but you gotta get there before they open and be prepared to wait all day. Worth it tho if ur desperate

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I think there's a fraud alert on ur account. Same thing happened to me - no letter, long wait, then suddenly BYE date updated. When I finally got through to someone they said there was a fraud flag on my account that needed manual review. They removed it and I got paid that week.

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How did you get through to someone to check this? I've been trying to call for weeks.

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I used claimyr.com after wasting weeks trying to call myself. Got connected to an agent same day who fixed it immediately.

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If u live near a career center, go in person. The one in Buffalo helped me when nobody would answer my calls. Bring ID and all your paperwork. The wait might be long but at least u talk to someone.

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Anyone notice how the ny unemployment website always seems to be "down for maintenance" exactly when you need to use it? 🙄

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EVERY. SINGLE. TIME. Especially on Sundays when everyone's trying to certify!

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its like they WANT us to miss deadlines so they don't have to pay us

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If you still get paper mail from them, the 1099G should arrive soon. But honestly, the online version is available sooner. I'd check there first. Just login and look under tax documents.

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FYI for everyone - if you never got unemployment benefits in 2023, you won't get a 1099G for this tax year. They only send them for years when you actually received payments.

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Yeah I did receive benefits for about 4 months in 2023 so I definitely should have one.

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here's a weird tip but it worked for me - try using Microsoft Edge browser instead of Chrome or Safari. something about the ID.me system works better with Edge for some reason 🤷‍♀️

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If nothing else works, contact your state representative or senator's office! I was stuck in ID.me hell for THREE MONTHS until I contacted my state senator. Their office has special contacts at unemployment and fixed my issue in 48 hours. No joke.

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Wow I didn't even think about this option. How do I find my state rep?

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Google "who is my NYS senator" or "who is my NYS assembly member" - there are lookup tools where you enter your address. Their offices literally have staff dedicated to unemployment issues now!

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