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Honestly, I stopped trusting the online portal completely. The only way to get accurate info is to talk to an actual human. I wasted 2 weeks checking the portal daily and sending messages. Finally used claimyr.com to get through on the phone and the agent told me my backpay was being held because of some flag that wasn't even visible on my account. Talking to an agent got my $ unlocked so fast - worth every penny to avoid the hold times.
wait so your claim was approved but they only paid 1 week? that's messed up even by ny unemployment standards 🤡
Check your local churches and community orgs! A lot of them have emergency assistance funds. I got help with my electric bill and some groceries from a catholic charities place and I'm not even religious.
Just a friendly reminder to everyone here to VOTE in your local elections! The people making decisions about unemployment benefits and assistance programs are often at the state level. If we want better safety nets, we need to elect people who will fight for them.
THIS 💯 Too many people skip local elections but those are the ones that affect our daily lives the most!
After going through identity theft hell with NY unemployment last year, I wrote up a step-by-step guide on what worked for me. DM me your email and I'll send it over. Too long to post here and I update it regularly as their process changes.
That would be amazing - just sent you a DM. Thank you so much for offering!
The exact same thing happened to me!! Someone filed a claim using my info back in July and I'm STILL fighting to get it sorted out. I've never been so frustrated in my life. The system is completely broken 😡
GUYS I think I figured out what happened. There was a data breach mentioned in some obscure press release last month - it wasn't widely reported. I found this article: https://www.databreachtoday.com/state-unemployment-systems-targeted-in-credential-stuffing-attacks-a-19375
Typical. They always try to hide these things. Bet they knew for weeks before putting up those alerts.
I work in cybersecurity (not for NY state) and I can tell you these alerts are legitimate concerns. What's likely happening is credential stuffing - hackers got passwords from other breached sites and are trying them on government portals. If you use the same password across multiple sites, you're especially vulnerable.
Can they access our SSNs through this?
Luca Romano
It's the worst when you call and they just tell you to "wait" with no actual info. Try asking these specific questions next time you get through: 1. Is my claim pending or denied? 2. Is there any specific documentation missing? 3. Is there an ID verification issue? 4. Can you escalate this to a supervisor due to the extended wait time? Don't let them rush you off the phone without answers.
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Nia Jackson
Had the same problem and finally got it fixed using Claimyr.com - they wait on hold for you and then connect you when a real agent picks up. Talking to a human made all the difference - the agent saw my claim was stuck in review and pushed it through right then! Got backpay for all weeks the next day. After months of calling myself and never getting through, this was the best solution I found.
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Nia Jackson
•Not spam, just sharing what worked after I tried literally everything else. It's just a service that waits on hold for you. No magic, just saves you from the hours of hold time and disconnects. The actual unemployment agent is the one who fixes your claim.
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CosmicCruiser
•I used it too. It's basically just a way to skip the 3+ hour hold time. Still have to deal with the unemployment people yourself once connected.
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