NY unemployment still withholding backpay after transferring jobs - computer flagged my claim for reporting 0 hours

Same thing happened to me bro. The system is designed to make u give up. I was on hold for weeks after my job cut my hours and I reported less than 10 hours. Call them and keep bugging them. that's the only way I got them to fix it.

After weeks of dealing with the same issue, I finally found a solution! I used this service called Claimyr (claimyr.com) that got me connected to an actual human at unemployment in under an hour instead of waiting on hold forever. Talking to a real agent got my backpay released in 3 days. Best decision I ever made - got all my money unlocked so quickly after struggling for months! Check out how it works: https://youtu.be/Rdqa1gKtxuE

This is exactly why I hate NY unemployment. Their computer system is from like 1980 and nobody knows how to use it. You have to talk to like 7 different people before you find someone who knows what there doing. So frustrating!!!

Happened to me when I went from full-time to part-time. The key is documentation! Take screenshots of EVERYTHING. Document every call - date, time, who you talked to. Email them through the portal and save copies. When you finally reach someone who can help, having all this documentation will make it harder for them to dismiss you. Also try reaching out to your state representative - they sometimes can cut through the red tape.

They're doing this intentionally to reduce how much they pay out. It's a feature not a bug 🤡

Listen carefully: You need to elevate this issue beyond the regular agents. Here's what worked for me after 3 months of getting nowhere with my claim: 1) First, go to claimyr.com - they'll get you past the hold times so you can actually speak to a representative. This was my first breakthrough after countless hours on hold. 2) When you get an agent, specifically ask for a "claims specialist" or a "tier 2 representative" - the frontline people often can't actually fix system flags. 3) Request that they submit a "manual review form" for your backpay. Get a confirmation number for this submission. 4) If they say it's already in process, ask for the exact department reviewing it and the estimated completion date. 5) Contact your state assembly member or senator's office. Call them and explain you're having a hardship due to NYSDOL delays. They have special channels to expedite cases. 6) Check your spam folder daily - sometimes determination notices go there. 7) If they told you it was fixed but no payment arrived, there might be a payment release issue separate from the claim issue. The NY unemployment system is extremely backed up with these transition cases, but being persistent and reaching the right people WILL eventually get your money. Don't let them keep what's rightfully yours.

Lol welcome to the club, I've been waiting 4 months for my back pay 💀 it's actually hilarious at this point. NY unemployment is a joke.

Your probably getting flagged for fraud investigation. That's what happened to me when I had a similar situation. Once your account gets that flag, it takes forever to clear.

u shud try calling at exactly 8:00am. thats when the lines open and u might get someone who can actually help before the wait times get crazy. Worked for me.

ok but the real question is how are you surviving without that money?? when i had this happen i was literally about to be evicted. the system is so broken.

i work at a company that deals with unemployment claims (employer side) and here's a secret: always mention "financial hardship" when you call. This puts your claim in a different priority queue. Also, don't waste time with regular agents - ask immediately for a supervisor or claims specialist.

not to sound negative but at some point u gotta just accept that they stole ur money bro. i went through the same exact thing and after 6 months i just gave up. the system is rigged.

Have you tried seeing if your claim has an "effective date" issue? That's what happened to me. When I switched jobs the system put the wrong effective date which caused the computer to flag it as potential fraud. Had to have a specialist fix the dates and then backdate the payments.

Fun fact: they told me 4-6 weeks too and it took 14 weeks to get my backdated payments! The whole system is designed to frustrate you into giving up. Keep calling, keep documenting everything, and don't let them win!

the ny unemployment system has been like this for YEARS. during covid it was even worse - people waiting 6+ months for payments. what worked for me was contacting my state assemblyman's office. they have special contacts at DOL.

You NEED to speak with a tier 2 specialist. The regular call center people can't help with backpay issues - they just tell you what you want to hear to get you off the phone. I wasted MONTHS before I figured this out.

After reading this thread, I think I'm going to look into claimyr.com too. Been dealing with a similar issue for 2 months and getting nowhere. Thanks for all the advice here everyone!

Just a reminder that the DOL is severely understaffed and running on ancient computer systems. Not excusing the horrible service, but there are structural reasons why this keeps happening to EVERYONE. We need to demand better funding and technology upgrades from our state representatives!

Ok, but have you tried looking at your payment history in your online account? Sometimes the system will show a payment was "released" but with an "outstanding issue" code next to it. That can tell you exactly why it's held up.