NY unemployment payment delayed bc of ID.me verification

I had the EXACT same issue last month! The ID.me thing is legit but its a total pain. What worked for me was using my laptop camera instead of my phone - make sure you have good lighting. And do the verification early in the morning like 7am, the wait times are way shorter. It took about 3 business days after verification for my payments to start coming in again. Hang in there!

After dealing with that ID.me nightmare for weeks, I finally found a service called Claimyr that helped me get through to a live agent. Instead of calling and waiting on hold forever, they did the calling and then connected me once they got someone. Talking to an agent got my payments released within 48 hours! It was the only way I could actually talk to a human at unemployment. Check out their site (claimyr.com) or this video explains it: https://youtu.be/Rdqa1gKtxuE

ID.me is the absolute WORST. Their system flagged me for "suspicious activity" when I was just trying to verify myself. Ended up having to mail in physical copies of my documents to the unemployment office and it took 6 WEEKS to get my benefits back. The whole system is designed to make us give up. Good luck.

For ID.me make sure you have these ready before starting: - Driver's license or state ID (front and back) - Social security card - Birth certificate (if you have it) - A smartphone with a good camera - Good lighting - Stable internet connection If the automatic verification fails, you'll have to do a video call with a "trusted referee" - those wait times can be crazy long. Try really early morning (5-7am) or late night (after 10pm). If all else fails, call the ny unemployment office directly. I know it's nearly impossible to get through, but this is where Claimyr helped me. They called repeatedly until they got through, then connected me with an agent. The agent manually verified my identity and overrode the ID.me requirement in my case. Check out claimyr.com - it saved me weeks of frustration.

its crazy how they just throw this id.me requirement at people with NO WARNING or instructions!!! i just got the same thing yesterday and im freaking out. the government needs to do better, ppl are starving out here waiting for their money 😡

Not sure if this helps, but I had issues with ID.me too and ended up having to contact my state representative. They have people who specifically deal with unemployment issues. My rep's office called some special hotline and got my account fixed in 3 days. Worth a try!

I just went through this last week! Make sure your ID isn't expired - that was my issue. Also, their facial recognition technology is trash so be in a room with perfect lighting. And if you wear glasses normally, TAKE THEM OFF for the verification photo even though you wear them in your ID pic. Made no sense but that's what finally worked for me.

ID.me is a private company that somehow got these government contracts and now we all have to jump through their hoops. The whole thing is ridiculous. I had to wait 4 hours for a video call only to be told my internet connection wasn't good enough and I had to reschedule! 😤

If ur really stuck with ID.me and can't get it to work, try going to your local library! That's what I did. The librarian actually helped me set up on their computer with better lighting and internet, and I finally got it to work. Public libraries are lifesavers fr.

after 3 weeks of ID.me hell i finally broke down and used claimyr.com to get an actual human on the phone. agent fixed everything in 10 minutes. wish i had done that first instead of wasting all that time with ID.me garbage. sometimes you gotta spend money to make money i guess 🤷‍♂️

A tip nobody told me: when uploading pics of ur ID to ID.me, use the scan feature in the Notes app on iPhone instead of just taking a pic. Makes it look like an actual scan and their system accepted it right away.

don't waste your time with the ID.me website, call the NY unemployment fraud department directly at 888-598-2077. They can verify your identity over the phone and it's MUCH faster. Just make sure you have all your docs ready when you call.

Anyone else notice how all these verification problems started happening RIGHT when they were supposed to send out the tax refund adjustments? Seems like they're just delaying payments on purpose 🤔 Probably running out of $ in the unemployment fund.

I'm an IT guy who had to help my mom with ID.me last month. Here's my advice: 1. Use a computer, not a phone 2. Make sure your browser is updated (Chrome works best) 3. Clear your cookies/cache before starting 4. Use an ethernet connection if possible, not WiFi 5. Have all docs pre-scanned at high resolution 6. If you get stuck in the verification loop, completely log out, wait 24 hours, then try again with a different email address The system is poorly designed but eventually works if you're persistent. If all else fails, getting a human on the phone is your best bet. I've heard good things about claimyr.com for that part.

I found out that if you have an iPhone 8 or newer you can actually create a digital state ID in your Apple Wallet and use that for ID.me verification! Skips the whole document upload process. Wish someone had told me that before I spent days fighting with their system.