NY unemployment keeps rejecting my ID verification photos - sent 4 times already!

Same thing happend to me!! its so frustrating. After the 3rd rejection i was ready to smash my laptop. Finally found a service called Claimyr (claimyr.com) that got me connected to an actual human at unemployment. The agent looked at my case and told me that the system kept auto-rejecting because my license had a tiny smudge in the corner that tripped up their verification software! She manually approved it right on the spot and my benefits started coming the next week. Totally worth checking out - it was the only way I got my issue fixed after 2 months of the same rejection emails.

Try taking the pictures against a dark background. That worked for me after 2 rejections. Also make sure theres absolutely no glare or shadows on the ID. The system is super picky about this stuff.

This is happening to literally everyone I kno. NY unemployment system is such garbage. I sent in my verification like 6 times before getting through. What finally worked was using my friend's iphone (I had android) and the scanner app. Apparently their system has issues with certain phone cameras? Makes zero sense but might be worth trying.

I work in IT and this is a common problem with automated verification systems. Try these steps: 1. Use a flatbed scanner if possible (not phone) 2. Save as PDF not JPEG 3. Make sure file is under 5MB but over 300 DPI 4. Ensure ALL four corners of ID are visible 5. If you must use phone, use a scanning app with "document" mode 6. Place ID on dark blue or black background If all else fails, you NEED to speak with a human. The regular numbers are useless. The only way I've found to actually reach someone is to either: 1) call right when they open at 8:00am exactly, 2) use a service like Claimyr (claimyr.com) which will wait on hold for you, or 3) contact your state representative's office and ask for help intervening. The NY system has been absolute chaos since they "upgraded" the software last year. I've helped dozens of people with similar issues. Don't give up - persistence is key!

have u tried contacting ur local assemblymember or state senator? I was in id verification hell for 2 months, called my assemblyman's office, and they have special contacts at unemployment who fixed it in 3 days. Serious game changer.

The secret number I used was 888-209-8124 but you have to call exactly at 8:00:00 am. Not 8:01, not 7:59. Exactly when they open. Then press 1, then 6, then 1 again. This bypasses some of the automated garbage. Took me 3 tries but finally got a human who fixed my issue.

My verification kept getting rejected too. what worked for me was going to the DMV and getting a printed paper temporary license. The system accepted that on the first try when my regular license kept getting rejected. Something about the temp license being printed on white paper with no holograms made it easier for their system to process.

the ny unemployment system is LITERAL GARBAGE. ive been dealing with them for 9 months and still havent gotten a penny. their ID system rejected my perfectly clear photos 4 times. finally i just uploaded a pic of my passport instead and it went thru immediately. try using a different form of ID if you have one.

The true trick that nobody talks about: mailbox game. Contact every single person listed on the NYSDOL website. Email the commissioner. Email the deputy commissioner. Email the director of UI. Email them ALL. I sent like 15 emails to different people and suddenly my issue was resolved in 48 hours after being stuck for months.

Anyone notice how the system seems to "randomly" target certain people for extra verification? My husband and I both applied same day, same documents, same everything. His went through immediately, mine got stuck in verification hell for 2 months. Makes you wonder if there's some kinda profiling going on... 🤔

Had this exact problem with id verification. Kept sendng pics for months and nothing worked. Finally I gave up on the online portal and just FAXED my id to them (yes, fax lol). Got approved in 48 hours. Sometimes the old school methods work better with these dinosaur agencies.

Here's a wild thought that worked for me - I cropped my ID photos VERY precisely. Like, cut off everything except the actual ID itself, no background visible at all. The system seemed to struggle when there was too much background in the image. After I did this, approved on first try after 3 rejections.