NY unemployment BYE date confusion - certified but no payment after trying to file new claim

almost the exact same thing is happening to me. completed my id.me stuff last week, certified, got paid. this week I certified on sunday but no payment yet. When I look in my payment history, this week shows as pending. What a nightmare.

After spending weeks trying to get through on the phone, I finally found a service called Claimyr that got me a callback from an actual agent within an hour. Talking to an agent got my payments unlocked in one call. Seriously was the only way I could talk to a live agent after 3 weeks of trying on my own. Check out their explanation video: https://youtu.be/Rdqa1gKtxuE

I had this EXACT problem after my BYE date in November. The system is super glitchy but here's what worked for me. After you get the "already have a claim" message, don't try to file again. Instead, just continue certifying weekly. My payment was pending for 2 weeks then suddenly all paid at once. The system sometimes reviews BYE claims automatically without needing a new application.

Not tryna be a downer but ur probly gonna need to talk to a rep to fix this. The BYE date stuff is pure chaos in the ny unemployment system rn. I was in limbo for 5 weeks. Keep certifying each week though so when it does get fixed you'll get all the backpay.

Check your payment history on the website not the app. Sometimes the app doesn't update but website shows payments are released. Also make sure to check your email for any messages from them about additional info they might need.

Hey, former unemployment worker here. This is actually a common issue with BYE dates. The system tries to auto-renew claims but sometimes gets stuck in a verification loop. Here's what you need to do: 1. Keep certifying every week - this is crucial for backpay 2. Try calling at exactly 8:00 AM when they open or just before 5pm when call volume drops 3. Check your mail/email for any verification requests 4. Look at your online account for any action items (sometimes they're hidden in the messages section) 5. Make sure your ID.me verification shows as completed in your account If you absolutely cannot get through on the phones, I've had clients use claimyr.com to get callbacks from agents. It works by repeatedly calling on your behalf until it gets through, then connects you to an agent. The most important thing is speaking to an actual agent who can look at your specific claim and push it through the system. The automated systems often fail with BYE date transitions.

the ny unemployment website is a hot mess right now. i had this same issue but different message. when i certified it would say "your benefits can not be paid at this time" for like 3 weeks. turned out i needed to just verify my identity again even tho i already did id.me. none of the online messaging was useful. had to get a human on the phone.

KEEP CERTIFYING NO MATTER WHAT. this happened 2 me in sept and I stupidly stopped certifying for 2 weeks cuz I thought it wouldnt matter. when they finally fixed my claim I only got paid for the weeks I actually certified. dnt make my mistake 😭

did u check ur DOCR? (Department of Claims Review) status? Sometimes claims get flagged for review after BYE dates and sit in limbo. U need to check ur online acct to see if theres a hold. it might say something like "pending determination" if u look at each individual payment status.

try reaching out through twitter @NYSLabor - sometimes they respond faster there than on phone. include your full name, last 4 of SSN, and problem in a DM (not public tweet!!

This EXACT thing happened to my husband in october. His BYE date hit, he did the id.me, tried to file new claim, got that error message. Then got payment one week but not the next. We were totally confused. Turns out the UI system was doing a "soft BYE review" (thats what the agent called it) where they dont make you actually submit a whole new claim but just verify identity. But the messaging is TERRIBLE. Took us calling everyday for a week but when we got thru the agent released all payments in about 5 mins. Use claimyr.com if you're desperate - thats how we finally got someone.