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Dealing with ny unemployment is like trying to nail jello to a wall while blindfolded. And both your hands are tied behind your back. And the jello is on fire.
and someone keeps moving the wall
and the floor is also jello
just watched my payment history disappear a payment too! I swear I'm not crazy. Last Thursday it was there and now it's gone. This system is so broken. Has anyone been able to get this resolved??
my friend had the same thing and said claimyr.com got her through to a rep who fixed it in one call
I knw this sounds weird but try calling your local IRS office instead of the main number. They sometimes have appointments available and can look up your refund status right there.
Had a similar issue with my ny unemployment and federal taxes. What worked for me was going thru my state senator's office. The IRS has liaisons with congressional offices. Google your state senator, call their district office, ask for constituent services.
This 👆 Elected officials can often cut through red tape faster than we can alone.
its a mess but there is hope! I was in the same situation. Got $670 when supposed to get $1580. I tried calling for weeks with no luck, then finally used this service called claimyr that got me through to an agent. The person explained that there was a system-wide calculation error they're fixing case by case. She put in a request and I got the rest of my refund 2 weeks later. Check them out at claimyr.com - totally worth it!
So I was about to throw my phone after 3 hours on hold when my friend told me about it. Not a hack, they literally just wait on hold for you. When an agent picks up, they call you. that's it. but whatever, stay on hold all day if you want lol
The NY DOL is running on outdated systems that cant properly calculate these refunds. My friend who works there says theyre completely overwhelmed and prioritizing new claims over fixing old ones. Your best bet is to call and ask specifically for the "tax refund adjustment team" - thats the special unit handling these issues.
I had this exact thing! Bus driver for 7 years and I saw that form too. I couldn't get anyone on the phone so I went to my local workforce office and they told me it was a pandemic thing that doesn't apply to me. You can just ignore it.
Nia Thompson
As a temporary solution, ask a friend if you can use their computer to check your account status online. Sometimes the error is device-specific. And clear your cookies/cache before trying.
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ElectricDreamer
•Tried that already - used my sister's laptop, my phone, the library computer... same error message every time ðŸ˜
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Mateo Rodriguez
Everyone saying call at certain times or try different methods... y'all killing me 😂 We all know NY unemployment phone lines are IMPOSSIBLE regardless when you call. I finally got through using claimyr.com after trying for weeks on my own. talking to an agent got my $ unlocked so fast after two months of nothing. saved my apartment fr
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GalacticGladiator
•another day, another company promising to fix the unfixable unemployment system lol
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Mateo Rodriguez
•So I was about to throw my phone after 3 hours on hold when my cousin told me about it. They don't fix anything themselves - they just get you past the hold time. After that you talk to DOL directly. Was skeptical too but it worked
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