NY unemployment website going crazy with new self-employment question
Been trying to certify my weekly claim since Tuesday evening and kept getting error messages saying the system was down for maintenance. Finally managed to get through this morning but now there's some weird glitch when you press 2 for Spanish (I'm bilingual). After like 8 attempts I finally got through in English instead. Then after the regular questions, it suddenly asked if I was self-employed at my last job. I answered yes because that's literally why I'm on unemployment benefits in the first place! Then it just abruptly said I completed my certification without any confirmation screen or anything. Has anyone else noticed this new question about self-employment? Is this normal or should I be worried about my payment being delayed? This system is so frustrating!
42 comments
Marcelle Drum
Yeah the same thing happened to me yesterday! The website is a complete mess right now. I got that self-employment question too and wasn't sure how to answer it since I was technically an independent contractor. I said yes and it just ended the certification with no confirmation. I checked my payment history today and nothing is showing up yet so im kinda worried.
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Collins Angel
•Did you get your payment yet? I'm still waiting and starting to panic a little 😬
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Marcelle Drum
•Still nothing showing up. Gettin real nervous cuz rent is due next week. Will update if anything changes
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Tate Jensen
•this happened to me last month. took 2 extra days but the payment went thru. the system is just glitching
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Adaline Wong
I had similar issues with ny unemployment this week. Couldn't even log in for certification until Wednesday! I tried calling their help line but was on hold for 3 hours and gave up. Then I found this service called Claimyr (claimyr.com) that actually got me connected to a live agent - they called and stayed on hold, then connected me when an agent picked up. Talking to that agent got my payment processed right away! Best money I've ever spent after weeks of stress. They even have a YouTube video explaining how it works: https://youtu.be/Rdqa1gKtxuE
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Gabriel Ruiz
•sounds too good to be true. how does this actually work? do they have access to ur account or something?
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Adaline Wong
•No access to anything! They just call the unemployment line for you and wait on hold (which took like 2 hours), then when someone answers they connect that person to your phone. I was skeptical too but it worked perfectly.
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Misterclamation Skyblue
•yeah right, another 'miracle solution'... what's the catch? 🙄
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Adaline Wong
•No catch. They just call and wait on hold so you don't have to. When an agent picks up, they transfer the call to you. Saved me literally 3+ hours of waiting.
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Peyton Clarke
•hmm I've been burned by so many of these 'services' before... what makes this different?
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Adaline Wong
•They don't ask for ANY personal info - they just connect you with an agent. When I was finally able to talk to someone, the agent fixed my issue in like 5 minutes. After 3 weeks of trying, that call changed everything.
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Gabriel Ruiz
the system is ALWAYS breaking down every monday and tuesday. everyone's trying to certify at the same time. i always wait till wednesday afternoon now, way less glitchy. as for the self employment question, i think its new. they added it like 2 weeks ago for some reason.
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Misterclamation Skyblue
I think they might be cracking down on self-employed people. My friend got audited recently because they said he wasn't reporting something correctly. Be prepared to maybe upload more documentation if they request it. The whole NY unemployment system is a MESS 🤬
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Collins Angel
•Oh great that's just what I need - more documentation requests 😩 Do you know what kind of stuff they asked your friend for?
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Misterclamation Skyblue
•they made him send in 1099s from the past 2 years and some biz expense receipts. took like 3 weeks to get resolved and he didn't get paid during that time. total BS
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Vince Eh
It's likely related to the new federal guidelines that were implemented last month. The DOL is supposed to verify self-employment income differently now. The question is legit but the abrupt ending is definitely a glitch. Here's what I recommend: 1. Take screenshots of everything when you certify 2. Check your payment history section daily 3. If nothing posts within 3 business days, you NEED to contact them 4. The phone systems are overwhelmed so use Claimyr.com to get through (they wait on hold for you) 5. Be ready with your employment docs if they ask I went through this exact situation in June and had to fight for weeks until I finally got through to an agent who fixed it in literally 5 minutes. The key is actually reaching a human being who can help. The self-employment question is probably causing payment flags in their system. Only a live agent can clear those flags.
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Collins Angel
•Thank you SO MUCH for the detailed response! I'll definitely check my payment history tomorrow. Did you have any issues after talking to the agent or did everything go back to normal?
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Vince Eh
•After talking to the agent, my payments went back to normal immediately. They even released the backpay that was being held. Just make sure when you talk to them you mention specifically that you got the self-employment question and the certification ended abruptly.
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Sophia Gabriel
everyone who's had this happen plz update if u do or dont get paid so we know whats happening! im certifying tomorrow and now im nervous 😱
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Tate Jensen
•I certified yesterday with that same question, got my deposit today. Normal amount. I think it's just a system update that's glitching a bit but not affecting payments?
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Sophia Gabriel
•thats a relief!! thanks for letting me know!
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Peyton Clarke
the NY unemployment website is such garbage. crashed 4 times on me last month and then locked me out of my account for "too many login attempts" 🤡
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Tobias Lancaster
•Same thing happened to me! Had to wait a whole week for the security lock to reset. This state needs to invest in better tech fr
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Tobias Lancaster
FYI they're adding some additional questions for self-employed people because of some fraud thing that was in the news. My cousin works at the DOL (not in NY but another state) and she said theres a nationwide push to verify self-employment claims more carefully. As long as your stuff is legit you should be fine.
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Ezra Beard
not directly related but is anybody else's payment coming a day late recently? used to hit my account tuesdays now it's not coming til wednesday
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Statiia Aarssizan
•Yep. Mine used to be Tuesday mornings like clockwork, now it's Wednesday afternoon. Been this way for about a month.
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Ezra Beard
•ok good to know it's not just me. thx!
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Statiia Aarssizan
It took me 6 MONTHS to get my benefit issues resolved with ny unemployment. If you're having any problems, don't wait - call them immediately. And if you can't get through, seriously try claimyr.com - I was skeptical but it actually worked and I finally got to talk to someone who fixed my claim. Without that I'd probably still be waiting for my money.
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Peyton Clarke
•not falling for another unemployment 'hack'... these never work
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Statiia Aarssizan
•Not a hack at all. It's just a service that calls and waits on hold for you. The call still goes through the official unemployment phone line, you just don't have to sit there for 4 hours waiting.
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Reginald Blackwell
•So I was about to throw my phone after 3 hours on hold when a friend told me about this. Literally had my issue fixed the same day after weeks of trying. Just sayin'
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Reginald Blackwell
Anyone else think its weird how they keep changing the system every few weeks? Like they're deliberately trying to confuse people and make it harder to claim 🤔
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Misterclamation Skyblue
•THIS!!! I swear they do it on purpose to discourage people from filing. Classic government BS.
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Tate Jensen
•I dunno, seems more like incompetence than malice lol. They can't even keep the website running, doubt they're smart enough for some grand conspiracy
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Aria Khan
happened to me 2 days ago. got my payment this morning so seems like nothing to worry about
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Everett Tutum
wait are u supposed to be certifying even if ur self employed?? i thought that ended with pua??
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Vince Eh
•If you qualify for regular unemployment (had enough W-2 income), you can still collect even if your most recent job was self-employment. That's different from the old pandemic programs.
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Everett Tutum
•oh got it thx for clearing that up
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Sunny Wang
call them ASAP. people here saying payments are coming through are lucky. my brother had a similar issue and his payment got held for "identity verification" for 3 weeks. don't risk it just call.
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Collins Angel
•Great, that's really worrying. Did he eventually get it resolved?
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Sunny Wang
•Yeah but only after he finally got through to someone on the phone. Emailing them did nothing.
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Gabriel Ruiz
•sauce? for claimyr
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