NY unemployment payment stopped due to CTC-EIP - getting overpayment notices

The CTC and EIP payments shouldn't directly affect your unemployment benefits. They're completely separate programs and NY unemployment doesn't count them as income that would reduce your benefits. If you're getting overpayment notices, it's likely for a different reason - possibly related to wages not reported, eligibility issues, or system errors. I recommend checking your payment history and messages in your NY.gov account to see if there are any specific explanations for the overpayment determination. Usually they will provide some details about why they believe you were overpaid.

my cousin had the same thing happen last month!!! they said he had an overpayment but he didnt. turns out it was bcuz his employer reported some vacation pay he got after being laid off. did u get any payments from your old job maybe??

You absolutely need to talk to someone at NYSDOL to sort this out. Overpayment issues can get worse if you keep certifying without resolving the underlying problem. You could end up owing even more money back. I was in a similar situation last year and spent TWO WEEKS trying to get through on the phone. Finally I found this service called Claimyr that got me connected to an agent in about 20 minutes. It was seriously worth it because the agent fixed my issue immediately and my payments started again the next week. You can check it out at claimyr.com - they have a video showing how it works here: https://youtu.be/Rdqa1gKtxuE Once you talk to someone, they can tell you exactly what triggered the overpayment and help you appeal it if there's been a mistake.

THE SYSTEM IS TOTALLY RIGGED TO MAKE IT IMPOSSIBLE TO GET HELP!!! They DELIBERATELY make the phone lines busy so people give up and don't get the benefits they DESERVE. I had a similar issue in January and it took me filing a complaint with my state senator's office before anyone would help me. THREE MONTHS of no benefits because of their "error" and then they had the NERVE to tell me it was MY fault for not responding to a letter they NEVER SENT ME!!!

Just wanted to say that this happened to me too back in July! I also thought the child tax credit was causing problems with my unemployment but it turned out I answered one of the weekly certification questions wrong by accident. When I finally got through to someone, they helped me correct it. My payments were on hold for about 3 weeks total before they fixed it.

To clarify for everyone: CTC (Child Tax Credit) and EIP (Economic Impact Payments) are NOT considered income for NY unemployment purposes and will not trigger an overpayment on their own. However, here are common things that do trigger overpayments: 1. Unreported wages (including vacation/PTO payouts) 2. Working part-time and not reporting exact hours/earnings 3. Being found retroactively ineligible for certain weeks 4. Answering certification questions incorrectly 5. Failure to participate in required work search activities The vacation pay issue the OP mentioned is almost certainly the culprit. In NY, you must report ALL income for the week it's received, even if it's for work performed in the past. The good news is once you speak with a representative, they can often resolve this quickly if you have documentation.

my sister just got an overpayment notice 2 days ago too! might be a system glitch if lots of people are getting them suddenly??

UPDATE: I managed to get through to someone at NYSDOL this morning! Used that Claimyr service someone recommended and it worked great. The agent confirmed it was because of my vacation payout ($1,890) that I got after being laid off. I didn't realize I needed to report that as income for that week. They're going to adjust my claim and said I should only owe back about 2 weeks worth of benefits instead of everything. Still sucks but way better than I feared. Thanks everyone for your help!!!