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THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU WAIT AND HOPE YOU GIVE UP!!! I had an employer who took 2 WEEKS to respond and NYS Department of Labor didn't do anything about it until I called and complained. Don't just sit there waiting - be proactive about following up!
To clarify the earlier question about weekends - yes, those 10 days include weekends and holidays. NYS Department of Labor counts calendar days, not business days, for employer response deadlines. Once that period expires without a response, the claim typically moves forward automatically unless there are other verification issues pending.
I had trouble getting through to NYS Department of Labor on the phone when I needed to check my claim status last month. If you run into issues with your application or need to speak to someone, I found this service called Claimyr that actually got me connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.
I had trouble reaching someone at NYS Department of Labor to verify my direct deposit setup was correct. Kept getting busy signals for days. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was able to confirm my banking info was entered right and my next payment should come through direct deposit.
omg this is so accurate!!! my worker acted like she was doing me some huge favor just by looking at my file. meanwhile my rent is due and I haven't gotten paid in 6 weeks because of their stupid adjudication process
I think you're being a bit dramatic with the Lex Luthor comparison. These workers deal with hundreds of cases and have to follow federal and state regulations. The adjudication process exists to prevent fraud, which costs taxpayers millions. Maybe try approaching them with more patience and understanding of their constraints rather than assuming malicious intent.
Aisha Jackson
THE WHOLE SYSTEM IS BROKEN ANYWAY!!! Doesn't matter who's president, NYS Department of Labor takes forever to process claims and the job search requirements are ridiculous. Three contacts a week when most places don't even respond to applications anymore!
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Ryder Everingham
•I get the frustration but the job search requirement helps ensure people are actively looking. It's annoying but it's not that hard to meet if you track your applications properly.
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Ryder Everingham
Just keep filing your weekly claims on schedule and don't worry about political changes affecting your regular UI benefits. The unemployment insurance system has operated consistently through many different administrations. Focus on your job search and meeting the NYS Department of Labor requirements - that's what actually matters for keeping your benefits active.
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