New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Fernanda Marquez

Does excessive earnings mean I won't get NYS Department of Labor unemployment benefits?

I've been filing my weekly claims but I'm really confused about what 'excessive earnings' means. I work part-time now (about 15 hours a week) and make around $380 gross per week. My benefit rate is $435. I keep seeing warnings about excessive earnings on the my.ny.gov portal but I don't understand if this will completely disqualify me from getting any unemployment money. Will the NYS Department of Labor just reduce my payment or will they cut me off entirely? I'm scared I'm doing something wrong with my weekly certification.

I had the same issue trying to reach someone at NYS Department of Labor about my partial benefits calculation. The phone lines are impossible to get through. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to an agent within a few minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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How much does something like that cost? I'm already struggling financially.

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It was worth it for me to get clarity on my partial benefits. Way better than wasting entire days trying to get through their regular phone system.

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EXCESSIVE EARNINGS is such a scary term for something that just means 'we'll reduce your payment.' The NYS Department of Labor loves to make everything sound like you're committing fraud when you're just trying to survive and work part-time.

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Anna Xian

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Right?? I thought I was going to get arrested or something when I first saw that warning on my claim.

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Aidan Percy

What bank does NYS Department of Labor unemployment use for direct deposit?

I'm trying to set up direct deposit for my unemployment benefits and wondering what bank does unemployment use for processing payments? My claim was just approved after weeks of adjudication and I want to make sure I get my payments as fast as possible. Does NYS Department of Labor use a specific bank or can I use any bank for direct deposit? Also do I need to provide a voided check or is routing/account number enough?

I had trouble reaching someone at NYS Department of Labor to verify my direct deposit setup was correct. Kept getting busy signals for days. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was able to confirm my banking info was entered right and my next payment should come through direct deposit.

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How much does that cost? Seems like something that should be free to check

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It was worth it for me since I was stressed about getting my payments delayed. The peace of mind knowing everything was set up correctly was valuable.

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Just make sure your bank doesn't charge fees for ACH deposits. Some smaller banks or credit unions might have restrictions but most don't.

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NeonNebula

NYS Department of Labor unemployment benefit amount - how much is the unemployment benefit?

I just got approved for unemployment after being laid off from my retail job last month. My weekly benefit amount shows $182 on my account but I'm not sure if this is right? I was making about $520 a week before taxes at my last job. Is there a way to calculate what your unemployment benefit should be? I tried looking on the NYS Department of Labor website but it's confusing with all the formulas and base periods.

If you're having trouble reaching NYS Department of Labor to ask about your benefit calculation, I had success using a service called Claimyr (claimyr.com). They help you get through to an actual agent without waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to verify my benefit amount was calculated correctly.

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Thanks, I'll check that out if I need to call them. The phone lines are always so busy.

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Just remember your unemployment is taxable income! I forgot about that my first time and got hit with a big tax bill. You can have them withhold 10% for federal taxes when you file your weekly claims.

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Paolo Rizzo

Should I appeal my NYS Department of Labor unemployment decision - worth the hassle?

Got my determination letter yesterday and they denied my claim saying I was fired for misconduct. Thing is, I was let go because our department got restructured and they said my position was eliminated. My supervisor even said it wasn't performance related when I left. The letter mentions I can appeal within 30 days but I'm not sure if it's worth going through all that. Has anyone here successfully appealed a misconduct determination? What should I expect if I do appeal this decision?

If you're having trouble getting through to NYS Department of Labor to ask questions about the appeal process, I used a service called Claimyr (claimyr.com) that helped me actually reach someone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to get clarification on my appeal status and this got me through to an actual person who could explain the next steps.

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Never heard of that before but might be worth looking into. The phone lines are impossible to get through on.

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Appeals are definitely worth it when you know the decision is wrong. The burden of proof is on the employer to show misconduct, and if they classified a layoff as misconduct that's pretty easy to challenge. Just make sure you have your facts straight about the timeline and circumstances.

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Sean O'Donnell

How much can you work on unemployment benefits without losing NYS Department of Labor eligibility?

I just started collecting unemployment and got offered some part-time work at a local retail store. I want to take it but I'm terrified of messing up my benefits. Does anyone know exactly how much you can work while on unemployment in NY? I've heard different things from people - some say any work disqualifies you, others say you can work a little bit. My weekly benefit amount is $365 if that matters. I really need the income but can't afford to lose my unemployment completely.

I've been trying to get through to NYS Department of Labor for weeks to ask this exact question but their phone lines are impossible. Tried calling at 8am sharp and still couldn't get through. It's so frustrating when you need a simple answer about work rules. Finally found a service called Claimyr (claimyr.com) that actually got me connected to an agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much stress trying to figure this out on my own.

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Never heard of that service but honestly anything that helps you actually talk to someone at NYS Department of Labor sounds worth it. Their customer service is horrible.

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Just remember you still have to do your job search activities even if you're working part-time! I made that mistake and almost got in trouble during my eligibility review. Three job contacts per week unless you're in standby status.

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Good point! I'm definitely still actively looking for full-time work. This part-time thing is just to help with bills until I find something permanent.

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