New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I was in a similar situation last month and kept getting hung up on when I called the NYS Department of Labor. If you're having trouble getting through to verify anything about timing, I found this service called Claimyr (claimyr.com) that helped me actually reach an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way less stressful when I could actually talk to someone about my specific situation.

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how much does something like that cost? seems like it might be worth it if the phone lines are that bad

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It was really reasonable and saved me hours of calling. The video explains everything about how they help you get through to the right department.

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just file online its not that complicated. i filed the day after i got fired and everything went smooth. you dont need to stress about perfect timing just get it done

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this whole NYS Department of Labor system is a JOKE. took me 6 months to get my initial claim approved and now the weekly filing doesn't even work half the time. how are people supposed to survive when they make it this hard to get your benefits??

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Had the exact same issue last month! Turned out I had to update my browser and disable ad blockers for the my.ny.gov site. Also check that you don't have any VPN or privacy extensions running - the NYS Department of Labor website is really picky about security settings.

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Had this exact problem last year! Turns out there was an issue with my job search documentation that was holding up the waiting week payment even though my regular benefits were coming through fine. You might want to call NYS Department of Labor to check if there are any unresolved issues on your claim. I know getting through is tough but I used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

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Thanks! I'll check that out because I've been trying to call for days with no luck

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Never heard of that service but anything is better than sitting on hold for hours just to get disconnected

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ugh the waiting week thing is so confusing!! I thought it was just gone forever when I didn't get paid the first week. Good to know they actually pay it back eventually

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just apply online at my.ny.gov its not that hard

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I know how to apply I just wanted to understand what I'm applying FOR before I do it

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Been there! When I first filed I was totally lost too. Basically unemployment gives you weekly payments while you look for a new job, but there are rules. You have to be able to work, available for work, and actively seeking work. If you turn down a suitable job offer they can disqualify you. The payments usually last up to 26 weeks unless there are extensions.

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I was having trouble reaching NYS Department of Labor to ask about benefit extensions and found this service called Claimyr that actually got me through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be helpful if you need to speak with someone directly about your claim status rather than trying to figure out these economic indicators on your own. Check out claimyr.com if the phone lines are giving you trouble.

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Thanks for the suggestion! I haven't had issues getting through yet but good to know there are options if I need to talk to someone.

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The whole unemployment statistics system is so confusing anyway. Like why do they need 6 different ways to measure the same thing?? Just tell us how many people don't have jobs!

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