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I had major issues reaching NYS Department of Labor to get clarification on a weird disqualification like this. Ended up using claimyr.com to get through to an actual agent who could explain what happened with my case. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turned out there was just confusion in my file that got sorted out once I talked to someone.
This is EXACTLY the kind of bureaucratic nonsense that makes dealing with unemployment so frustrating! They'll find any excuse to deny legitimate claims. Technology displacement should make you MORE eligible for benefits, not less, since you need time to retrain for new skills.
The unemployment system is so messed up they probably don't even know the difference between these types! I've been dealing with NYS Department of Labor for months and half the time the agents give me different answers about the same question. One week they tell me my job search is fine, next week someone else says I'm not doing enough. Makes no sense!
From what I understand, cyclical unemployment is what changes the most with economic conditions - that's when people lose jobs due to recessions or economic downturns. But like others said, frictional and structural unemployment stay pretty constant. NYS Department of Labor processes all these claims the same way though. Your weekly certification requirements and job search obligations don't change based on what type of unemployment economists would classify you as.
just want to say i feel for you, retail scheduling is the worst! managers act like they own your entire life
I had trouble reaching NYS Department of Labor to get clarification on my eligibility issues. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly why I was initially denied and helped me understand what documentation I needed for my appeal.
Connor Rupert
just went through this last month - the online appeal form is under the determinations section not appeals section which is confusing as hell. typical NYS Department of Labor making things harder than they need to be
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Ella Harper
•Wait really? I've been looking in the wrong place this whole time. Let me check the determinations section now.
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Molly Hansen
Good luck with your appeal! The system is definitely not user-friendly but once you submit it online you should get a confirmation email with your appeal number.
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