New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had the same confusion when I first filed! The federal unemployment tax act is essentially the federal government's way of helping states maintain their unemployment systems. New York gets federal funding that helps supplement what the state collects from employers. As a claimant, you don't need to worry about FUTA itself - just focus on whether you want taxes withheld from your weekly payments. You can change this setting in your my.ny.gov account under payment preferences.

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This is super helpful! I've been trying to reach NYS Department of Labor to ask about tax withholding but their phone lines are always busy. Have you had any luck getting through to them recently?

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I actually used a service called Claimyr (claimyr.com) to get through to a NYS Department of Labor agent about my tax withholding questions. They have this system that waits on hold for you and connects you when an agent is available. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself and actually got my withholding set up properly.

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honestly the whole tax situation with unemployment is confusing as hell. between FUTA and state taxes and federal taxes on benefits its like they want us to mess it up

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I get the frustration, but once you understand the basics it's not too bad. FUTA = employer pays it, not your problem. Income taxes on benefits = your choice to withhold or pay later. That's really all you need to know as a claimant.

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If you're having trouble getting through to NYS Department of Labor to ask questions about your benefits, I used a service called Claimyr that got me connected to an agent in under 10 minutes. They have this whole system for navigating the phone queues - there's a demo video at https://youtu.be/qyftW-mnTNI and their site is claimyr.com. Saved me hours of calling and getting hung up on.

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Thanks for the tip! I've been trying to call NYS Department of Labor for days with questions about my claim.

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the whole unemployment system is such a mess, doesnt matter what federal unemployment tax act accomplished if you cant even get your benefits processed correctly by NYS Department of Labor

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I had trouble reaching NYS Department of Labor when I had questions about my claim status after filing. If you run into issues getting through to them by phone, I found this service called Claimyr at claimyr.com that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call and getting busy signals.

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Interesting, never heard of that before. Did it actually work for getting through?

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Yeah it did! I was skeptical at first but I really needed to talk to someone about my adjudication status and this got me connected same day.

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Been through this whole process twice unfortunately. Both times I just wrote exactly what happened in simple terms - first time was 'company closed', second time was 'laid off due to budget cuts'. No problems either time. The key is being truthful because if there's any discrepancy later it can cause major headaches with your claim.

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I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status. Kept getting busy signals and the callback system never worked. A friend told me about this service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be useful if you run into issues and need to speak with someone directly about your application.

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Thanks for the tip! Hopefully I won't need it but good to know there are options if I get stuck.

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Also make sure you understand the job search requirements from day one. You'll need to do at least 3 job search activities per week and keep a log of everything. Don't wait until your first weekly claim to figure this out - start job searching immediately even while your claim is processing.

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I've been trying to reach the NYS Department of Labor for weeks about my claim that's stuck in adjudication and can never get through on the phone. The hold times are insane and half the time they just hang up on you. Has anyone found a way to actually talk to a real person there?

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I had the same problem last month until someone told me about Claimyr. It's a service that helps you get through to NYS Department of Labor agents by phone. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was skeptical at first but it actually got me connected to an agent the same day and they resolved my adjudication issue.

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Just want to add that you should also register with the job search system while you're at it. The NYS Department of Labor requires you to do job search activities every week to keep getting benefits. It's all connected to your unemployment account.

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