New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had to deal with NYS Department of Labor when I got laid off last year and couldn't get through on the phone for weeks to ask about my claim status. Finally used a service called Claimyr that got me connected to an actual agent. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I was stuck in adjudication.

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That's good to know in case I need to file. Did they help you understand the tax stuff too or just with getting through to NYS Department of Labor?

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They just help you get connected to the actual NYS Department of Labor agents by phone. The agents can explain all the tax funding details if you need that info for your specific situation.

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Good question! I learned this the hard way when I had to file for UI benefits. The whole system is funded by employer taxes but administered by each state. NYS Department of Labor handles all the claims processing and payments for New York residents.

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UGH the NYS Department of Labor is SO SLOW! I waited 5 weeks for mine to get approved and they never even told me why it took so long. The whole system is a joke - they expect us to survive on nothing while they take their sweet time processing claims. Keep calling them every day if you can get through!

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I feel this so hard. It's like they don't understand that people have bills to pay and can't just wait around indefinitely.

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Just wanted to add that you should definitely keep filing your weekly claims even while waiting for approval. If your claim gets approved, they'll backdate the payments to when you first became eligible. Missing weekly claims can cause problems later.

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Thanks for the reminder! I've been doing them every week but wasn't sure if I should continue. Good to know it helps with backdating.

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If you're having trouble reaching NYS Department of Labor directly about your tax rate or form questions, I had success using a service called Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call during their busy hours and getting disconnected.

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Interesting, I didn't know there were services to help with getting through to them. Might be worth looking into.

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Just remember the NYS-45 is due by the last day of the month following the end of each quarter. So Q4 2024 was due January 31st, 2025. Don't be late or you'll get hit with penalties!

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unemployment can lead to A LOT of problems if it goes on too long!! I've seen people lose their homes, cars, marriages... the whole system is broken and doesnt really help people get back to work just keeps them dependent on benefits

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While financial hardship is definitely a real concern, unemployment benefits are designed as temporary assistance while people search for work. NYS Department of Labor also provides job search resources and training programs specifically to help people become self-sufficient again.

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Been there. Lost my apartment, had to move back with family. But honestly it was also a wake-up call that pushed me to change careers entirely. Sometimes unemployment forces you to reevaluate what you really want to do with your life.

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The eligibility status thing is just another way for NYS Department of Labor to stress us out honestly. Mine said 'review in progress' for like 6 weeks and then just disappeared without any explanation. Meanwhile I'm having panic attacks thinking they're gonna take back all my payments.

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exactly! the system is designed to keep us guessing

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For what it's worth, eligibility status reviews are pretty common. They check things like whether you're able and available for work, meeting job search requirements, or if there were any issues with previous employers. As long as you've been following all the rules and your weekly certifications are honest, you should be fine. The review process just takes time because NYS Department of Labor is understaffed.

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