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This is SO frustrating! Employers protest claims all the time just to delay payments even when they know they're wrong. The whole system is rigged against workers. You shouldn't have to jump through hoops to prove you were legitimately laid off!
I had trouble getting through to NYS Department of Labor on the phone when I needed help with my claim timing. If you run into issues or need to speak with someone about your specific situation, I found this service called Claimyr that helped me get connected to an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process much less stressful when I had questions about my filing.
Just to add - if you were laid off make sure you get documentation from your employer about the reason. NYS Department of Labor will verify with them anyway but having it upfront can speed up the process. Also start thinking about your job search plan because you'll need to be actively looking for work and keeping records.
If you're having trouble getting through to NYS Department of Labor to ask questions about reporting work, I found this service called Claimyr that helps you actually reach a live agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it last month when I had questions about reporting temporary work and it saved me hours of trying to call.
I had trouble reaching NYS Department of Labor when my employer contested my claim. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that gets you through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get my case resolved quickly.
Don't feel guilty about filing! That's what the system is for. Your employer has been paying into unemployment insurance specifically for situations like layoffs. It's not coming out of their pocket directly.
Marcus Patterson
I had so much trouble trying to figure this out when I lost my job! The NYS Department of Labor website lists all the disqualifications but it's confusing. I kept calling and getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helps you actually get through to speak with an agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than trying to call myself.
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Adrian Hughes
•Thanks! I'll check that out if we can't figure this out online. Did they help you determine if you were eligible?
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Lydia Bailey
Just a quick addition - federal employees, railroad workers, and military personnel have their own separate unemployment systems and can't use NYS Department of Labor. Also, people working for religious organizations might be exempt depending on the specific situation.
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