Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
I had trouble getting through to NYS Department of Labor on the phone when I needed help with my claim timing. If you run into issues or need to speak with someone about your specific situation, I found this service called Claimyr that helped me get connected to an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process much less stressful when I had questions about my filing.
Never heard of that but anything is better than being on hold for 3 hours with NYS Department of Labor just to get disconnected!
Just to add - if you were laid off make sure you get documentation from your employer about the reason. NYS Department of Labor will verify with them anyway but having it upfront can speed up the process. Also start thinking about your job search plan because you'll need to be actively looking for work and keeping records.
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honestly the whole system is a mess. I've been trying to get through to someone at NYS Department of Labor for weeks about my claim being stuck in adjudication. the phone lines are always busy and when you do get through they just tell you to wait. super frustrating when you're trying to pay bills
I had the same problem with getting through to NYS Department of Labor agents. Someone on here recommended Claimyr and it actually worked - they got me connected to an agent in like 20 minutes. Check out claimyr.com, they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.
Make sure you file within the first week after losing your job. There's no waiting period in NY but if you delay filing your initial claim, you could miss out on benefits for those weeks. Also keep all your paperwork from your employer about the layoff - you might need it if there are any questions about your separation.
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The NYS Department of Labor system is so confusing with all these calculations. I filed 3 months ago and I'm still not 100% sure they calculated mine correctly but I was afraid to question it and mess up my payments. The whole thing gives me anxiety.
Just remember you also have to pay taxes on unemployment benefits so factor that in when budgeting. They don't automatically withhold taxes unless you request it.
Oh great, another thing to worry about. Can I have them take taxes out automatically?
Yes, you can elect to have 10% withheld for federal taxes when you file your weekly claims. It's an option in the system.
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Just wanted to add that if you need help accessing any NYS Department of Labor data or services, I had good luck using Claimyr (claimyr.com) when I needed to get through to someone at the department quickly. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it much easier than trying to call during business hours when the lines are always busy.
Kristian Bishop
THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU WAIT AND HOPE YOU GIVE UP!!! I had an employer who took 2 WEEKS to respond and NYS Department of Labor didn't do anything about it until I called and complained. Don't just sit there waiting - be proactive about following up!
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Kaitlyn Otto
•Wow that sounds frustrating. Did your claim eventually get approved after all that hassle?
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Jace Caspullo
To clarify the earlier question about weekends - yes, those 10 days include weekends and holidays. NYS Department of Labor counts calendar days, not business days, for employer response deadlines. Once that period expires without a response, the claim typically moves forward automatically unless there are other verification issues pending.
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Adriana Cohn
•Perfect, that means I should hear something by this Friday then. Thanks for clearing that up!
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