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I had such a hard time getting through to NYS Department of Labor when I filed my claim last year. Spent hours on hold trying to ask questions about my eligibility. Finally found this service called Claimyr (claimyr.com) that actually gets you connected to real NYS Department of Labor agents without the endless hold times. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I needed to verify my claim status.
Interesting, I'll keep that in mind if I run into issues. Hopefully the online filing process is straightforward enough that I won't need to call.
same boat here, claim disappeared after I submitted it last week. at least you got a confirmation email, I didn't even get that
For future reference, always save screenshots when you submit your unemployment application. The NYS Department of Labor system can be glitchy and having proof of submission helps if you need to call them. Also make sure you're checking the right section - sometimes claims show up under 'Benefit Programs' instead of 'Unemployment Insurance' in your my.ny.gov account.
If you're having trouble reaching NYS Department of Labor to get clarification on your specific situation, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of calling and getting busy signals when I had questions about my claim status.
I had so much trouble trying to figure this out when I lost my job! The NYS Department of Labor website lists all the disqualifications but it's confusing. I kept calling and getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helps you actually get through to speak with an agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than trying to call myself.
Olivia Harris
THE WHOLE SYSTEM IS A JOKE!!! They make it seem easy to apply but then they find every excuse to delay or deny your claim. I've been fighting them for 3 months over a simple separation issue and still haven't received a penny. Don't get your hopes up that it'll be smooth sailing.
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Alexander Zeus
•Sorry you're going through that. What kind of separation issue are they questioning?
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Alexander Zeus
Just go ahead and apply - worst case scenario they deny you and you appeal. But you can't get benefits if you don't apply first. The my.ny.gov portal works fine most of the time, just avoid filing during peak hours on Sundays when everyone else is doing their weekly claims.
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