New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The unemployment system is so frustrating to navigate, especially for situations like this that aren't black and white. I spent weeks trying to get through to NYS Department of Labor on the phone when I had questions about my claim status. Finally used a service called Claimyr (claimyr.com) that helped me actually reach an agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Sometimes you really need to talk to someone who can look at your specific situation rather than trying to figure it out from the website.

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Never heard of that but honestly anything is better than trying to call NYS Department of Labor directly. Last time I tried I got disconnected after waiting 2 hours.

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so basically if the company is eliminating your job anyway you might qualify even if you take a buyout? that actually makes sense i guess

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I struggled with getting through to NYS Department of Labor when I had questions during my filing process. The phone lines are constantly busy and the online chat rarely works. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time and stress when I needed to clarify some employment dates that were confusing me.

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That's interesting, never heard of that service before. Did they charge a lot for helping you get through?

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They focus on just getting you connected to the right person rather than giving advice themselves. Was worth it for me since I was getting nowhere with regular calling.

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One thing they don't tell you upfront - if you have ANY questions about your employment history or eligibility, expect your claim to go into adjudication. Mine sat there for 3 weeks because I had a brief contract job that ended right before my layoff. The NYS Department of Labor system flags anything that looks remotely complicated and then you're stuck waiting for a human to review it.

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Oh no, I did have a short temp job earlier this year. Should I mention that even if it was only two weeks?

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Yes, absolutely mention ALL employment in the past 18 months, even brief periods. It's better to be thorough upfront than have them discover it later and question your honesty.

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I had trouble reaching anyone at NYS Department of Labor when I had questions about my eligibility calculation. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand my benefit amount and requirements.

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That sounds helpful - did they charge you for connecting to NYS Department of Labor? I'm worried about scam services.

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It's a legitimate service, not a scam. They help you get through the phone queues to speak with actual NYS Department of Labor representatives. Much better than spending hours trying to call yourself.

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Just apply online through my.ny.gov and see what happens. Worst case they say no. The whole process is pretty straightforward once you get started.

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If you're having trouble reaching NYS Department of Labor to clarify your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to verify my work reporting requirements.

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That's interesting - I've been trying to call for two days with no luck. How does that service work exactly?

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Bottom line: unemployment means you lost work through no fault of your own AND you're able/available to work. Part-time earnings don't disqualify you but get reported and may reduce your weekly benefit amount. Always better to apply and let them determine eligibility than assume you don't qualify.

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Same thing happened to me last month! Turns out there was some kind of identity verification hold that didn't show up anywhere obvious on my account. Took calling NYS Department of Labor to find out what was going on.

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How did you get through to them? I've been trying to call for days but keep getting the busy signal.

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I had the same problem getting through to NYS Department of Labor on the phone. Someone told me about claimyr.com - it's a service that calls for you and gets you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when my payments got stuck and finally got answers about what was holding things up.

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If your payment history shows 'issued' but you haven't received it, there might be a bank routing issue or your claim could be flagged for review. Sometimes NYS Department of Labor does random audits that freeze payments temporarily. You'll need to speak with someone to get the real story.

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This is so frustrating! Why can't they just send an email or something when there's a problem instead of just stopping payments with no explanation???

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