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I struggled with getting through to NYS Department of Labor when I had questions during my filing process. The phone lines are constantly busy and the online chat rarely works. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time and stress when I needed to clarify some employment dates that were confusing me.
One thing they don't tell you upfront - if you have ANY questions about your employment history or eligibility, expect your claim to go into adjudication. Mine sat there for 3 weeks because I had a brief contract job that ended right before my layoff. The NYS Department of Labor system flags anything that looks remotely complicated and then you're stuck waiting for a human to review it.
I had trouble reaching anyone at NYS Department of Labor when I had questions about my eligibility calculation. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand my benefit amount and requirements.
That sounds helpful - did they charge you for connecting to NYS Department of Labor? I'm worried about scam services.
If you're having trouble reaching NYS Department of Labor to clarify your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to verify my work reporting requirements.
Same thing happened to me last month! Turns out there was some kind of identity verification hold that didn't show up anywhere obvious on my account. Took calling NYS Department of Labor to find out what was going on.
How did you get through to them? I've been trying to call for days but keep getting the busy signal.
I had the same problem getting through to NYS Department of Labor on the phone. Someone told me about claimyr.com - it's a service that calls for you and gets you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when my payments got stuck and finally got answers about what was holding things up.
If your payment history shows 'issued' but you haven't received it, there might be a bank routing issue or your claim could be flagged for review. Sometimes NYS Department of Labor does random audits that freeze payments temporarily. You'll need to speak with someone to get the real story.
Samantha Johnson
The unemployment system is so frustrating to navigate, especially for situations like this that aren't black and white. I spent weeks trying to get through to NYS Department of Labor on the phone when I had questions about my claim status. Finally used a service called Claimyr (claimyr.com) that helped me actually reach an agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Sometimes you really need to talk to someone who can look at your specific situation rather than trying to figure it out from the website.
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Nick Kravitz
•Never heard of that but honestly anything is better than trying to call NYS Department of Labor directly. Last time I tried I got disconnected after waiting 2 hours.
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Elijah Brown
so basically if the company is eliminating your job anyway you might qualify even if you take a buyout? that actually makes sense i guess
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