New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole base period system is ridiculous if you ask me. Why can't they just look at your recent earnings like any normal person would expect?? I had to wait months for my claim because they kept saying my base period wages weren't sufficient even though I was making good money at my new job. It's like they WANT to deny people benefits.

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I understand the frustration, but the base period system is designed to ensure you have a substantial work history before becoming unemployed. It prevents people from working just briefly and then collecting benefits.

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My cousin had this issue too and had to appeal because they miscalculated her base period wages. apparently NYS Department of Labor sometimes misses wages from certain employers or quarters, so its worth double checking your wage history online before you file

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ugh the whole system is so confusing!! why can't they just make it simple and pay everyone the same amount based on cost of living or something

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You can also check your monetary determination letter that NYS Department of Labor sends after you file. It breaks down exactly which quarters they used and how they calculated your weekly benefit amount. Keep that letter for your records.

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THE WHOLE SYSTEM IS DESIGNED TO DENY PEOPLE! They look for ANY excuse to not pay benefits. I bet they're using your attendance issues as an excuse even though it has nothing to do with why you lost your job. You need to FIGHT this and appeal immediately!

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I feel you on the frustration but OP still needs practical advice. The appeal is definitely the right move here.

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Just want to add that even if you had some tardiness issues, that usually falls under 'simple misconduct' which might get you a temporary disqualification but not a permanent one. If the store closure was the actual reason you lost your job, you should definitely appeal. Make sure you have documentation about the store closing.

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Good point about getting documentation. I should probably contact my old manager to get something in writing about the store closure.

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I had trouble reaching NYS Department of Labor agents about a similar system issue last month. Ended up using claimyr.com to get through - they have a service that helps you reach an actual person at the unemployment office. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Super helpful when you need to talk to someone about technical problems.

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Never heard of that before. Did it actually work for getting through to NYS Department of Labor?

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Yeah it worked great. I was able to talk to an agent within like 20 minutes instead of calling all day.

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The system goes down ALL THE TIME it's so frustrating!! I've missed filing deadlines because of their stupid maintenance windows

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You can still file late claims, you just need to call and explain the technical issue. They usually accept it.

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I had trouble getting through to NYS Department of Labor when my claim went into adjudication after being fired. Spent hours on hold trying to check my status. Finally found this service called Claimyr that helped me get through to an actual agent - you can check it out at claimyr.com. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration trying to reach someone.

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How much does something like that cost? I'm already worried about money.

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It was worth it for me to get answers quickly rather than spending days trying to call. The peace of mind was valuable when I was already stressed about being terminated.

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Just apply online right away! The worst thing that can happen is they deny you and then you can appeal. But if you don't apply you definitely won't get anything. I got approved even after being fired for attendance issues so don't assume you won't qualify.

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