New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As someone who's been through this exact situation, you need to be very specific in your appeal about what accommodations you need and how they're reasonable. Include examples of jobs you're qualified for that would provide those accommodations. The hearing officer needs to understand you're not unemployable, just need standard workplace modifications.

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That's really helpful. Did you have to get a lawyer for your appeal hearing or were you able to handle it yourself? I'm wondering if my HR background will help or if I should get professional representation.

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THE WHOLE SYSTEM IS A JOKE! They deny people left and right for disability stuff because they don't want to pay out benefits. I've seen so many cases where people get denied initially just to make them give up and not appeal. It's discrimination plain and simple but they hide behind their bureaucratic processes.

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just take the job and see what happens with your claim. worse case scenario you make more money working anyway. the unemployment system is so complicated nobody really understands all the rules

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That's really bad advice. Not reporting work properly can result in serious penalties and having to pay back benefits. It's always better to follow the rules and report everything correctly to NYS Department of Labor.

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Congrats on getting a job offer! That's great news. Just make sure when you do your weekly certification you answer 'yes' to working that week and report your gross earnings before taxes. The system will automatically calculate your partial benefit. You'll probably end up with more total income combining the part-time wages and reduced unemployment than just unemployment alone.

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The NYS Department of Labor system is a joke honestly. Whether unemployment is up or down, they find ways to make everything complicated. I've been dealing with them for months over an overpayment issue that makes no sense.

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Thanks for asking this question! I'm also waiting on my claim and was wondering the same thing about processing times.

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I had trouble getting through to NYS Department of Labor when I needed to speak with someone about my application. The phone lines are always busy and their online chat rarely works. If you run into issues reaching them, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process much less frustrating.

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Interesting, never heard of that before. Did they charge you anything for the service?

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Yeah they do charge but it was worth it to actually talk to someone at NYS Department of Labor instead of being on hold for hours or getting hung up on. Way less stressful than trying to get through on my own.

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The system is so confusing about who qualifies and who doesn't. I swear they make it complicated on purpose to discourage people from applying. But definitely file your claim - the worst they can say is no, and you might be pleasantly surprised.

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This is so confusing and the NYS Department of Labor phone lines are impossible to get through to! I've been trying to call for weeks about a similar situation but just get busy signals or hung up on after waiting forever. There has to be a better way to reach someone who actually knows these rules.

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I had the same problem trying to reach NYS Department of Labor agents. I ended up using a service called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of frustration and I finally got my questions answered about my claim status.

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been there done that - the system is set up to screw working people. workers comp barely covers anything and they make it impossible to get UI too. meanwhile the bills keep coming

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I feel you on this. It's like they want you to choose between being injured or being broke.

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