New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation last year where I couldn't get through to NYS Department of Labor to check on my claim status after being terminated. The phone lines were always busy and I was getting really anxious about the whole process. A friend told me about this service called Claimyr (claimyr.com) that helped me actually reach a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really took the stress out of trying to get answers about my adjudication process.

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How long did it take them to help you get through? I'm dreading having to call if my claim gets stuck.

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It was pretty quick actually, way better than spending hours on hold or getting disconnected. Worth checking out if you run into phone issues.

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wait so if you get fired you can still get unemployment? i thought only people who got laid off could get it

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It depends on the reason for termination. Laid off or fired for non-misconduct reasons usually qualify. Fired for misconduct usually doesn't. NYS Department of Labor makes the final determination during their investigation.

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I had major issues getting through to someone at NYS Department of Labor when I was dealing with a similar situation. Kept getting disconnected after waiting hours. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me so much frustration trying to get answers about my claim.

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Thanks for the tip! I'll definitely check that out if I can't get through the regular way.

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The unemployment system is rigged against workers anyway. They make it nearly impossible to get benefits even when you have legitimate reasons for leaving. Good luck getting anyone at NYS Department of Labor to actually listen to your situation.

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While the process can be frustrating, there are successful cases. The key is having proper documentation and understanding the specific requirements for 'good cause' resignation.

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omg this is giving me flashbacks to when I filed 3 years ago... the stress of not knowing if you'll get approved is the worst part. at least now you can do everything online instead of having to mail forms

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Here's what nobody tells you - even after you're approved, payments can still get held up for random verification requests. NYS Department of Labor might ask you to prove your identity, verify your work history, or confirm your job search activities. Always respond immediately to any requests or your benefits will be suspended. Also, keep in mind that unemployment benefits are taxable income, so you can choose to have taxes withheld or pay them later when you file your tax return. The maximum weekly benefit amount in New York is currently $504, but most people get less depending on their previous wages.

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I had no idea about the tax thing! Should I definitely have them withhold taxes or is it better to pay later?

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I had such a hard time getting through to the NYS Department of Labor when I needed to understand my claim status last year. If you ever need to talk to someone there about unemployment taxes or anything else, I found this service called Claimyr that actually gets you through to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours!

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Good to know! I'll bookmark that just in case I ever need to contact them about anything.

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its totally employer funded in NY which is why some companies are so quick to fight unemployment claims... they dont want their rates going up

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The unemployment tax system is such a mess. Employers pay different rates depending on how many former employees filed claims against them. New businesses pay a standard rate until they build up an experience rating. Some employers try to fight legitimate claims just to keep their tax rates low. It's ridiculous that the burden falls entirely on employers when employees are the ones who need the benefits.

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thats why some places try to classify everyone as independent contractors instead of employees

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Just to add - government employees, railroad workers, and agricultural workers under certain thresholds have different rules too. The exempt categories are pretty specific and most regular employees at nonprofits are covered as long as the organization participates in the program.

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