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I had major issues getting through to someone at NYS Department of Labor when I was dealing with a similar situation. Kept getting disconnected after waiting hours. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me so much frustration trying to get answers about my claim.
The unemployment system is rigged against workers anyway. They make it nearly impossible to get benefits even when you have legitimate reasons for leaving. Good luck getting anyone at NYS Department of Labor to actually listen to your situation.
omg this is giving me flashbacks to when I filed 3 years ago... the stress of not knowing if you'll get approved is the worst part. at least now you can do everything online instead of having to mail forms
Here's what nobody tells you - even after you're approved, payments can still get held up for random verification requests. NYS Department of Labor might ask you to prove your identity, verify your work history, or confirm your job search activities. Always respond immediately to any requests or your benefits will be suspended. Also, keep in mind that unemployment benefits are taxable income, so you can choose to have taxes withheld or pay them later when you file your tax return. The maximum weekly benefit amount in New York is currently $504, but most people get less depending on their previous wages.
I had such a hard time getting through to the NYS Department of Labor when I needed to understand my claim status last year. If you ever need to talk to someone there about unemployment taxes or anything else, I found this service called Claimyr that actually gets you through to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours!
The unemployment tax system is such a mess. Employers pay different rates depending on how many former employees filed claims against them. New businesses pay a standard rate until they build up an experience rating. Some employers try to fight legitimate claims just to keep their tax rates low. It's ridiculous that the burden falls entirely on employers when employees are the ones who need the benefits.
Sean O'Donnell
I had a similar situation last year where I couldn't get through to NYS Department of Labor to check on my claim status after being terminated. The phone lines were always busy and I was getting really anxious about the whole process. A friend told me about this service called Claimyr (claimyr.com) that helped me actually reach a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really took the stress out of trying to get answers about my adjudication process.
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Freya Thomsen
•How long did it take them to help you get through? I'm dreading having to call if my claim gets stuck.
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Sean O'Donnell
•It was pretty quick actually, way better than spending hours on hold or getting disconnected. Worth checking out if you run into phone issues.
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Zara Ahmed
wait so if you get fired you can still get unemployment? i thought only people who got laid off could get it
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Omar Fawaz
•It depends on the reason for termination. Laid off or fired for non-misconduct reasons usually qualify. Fired for misconduct usually doesn't. NYS Department of Labor makes the final determination during their investigation.
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