New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a mess though. Like sure it was created for good reasons but now it's just this bureaucratic nightmare where they make you jump through hoops and wait forever for basic stuff like getting your weekly claim processed.

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I understand the frustration, but remember that unemployment insurance wasn't designed to be permanent income - it's temporary support while job searching. The requirements exist to ensure the system remains solvent for everyone who needs it.

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thanks for explaining this! always wondered about the history

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I remember when I first got unemployment I thought it would be like my regular paycheck! Reality hit pretty hard when I realized it was only about half. The benefits are really just meant to keep you afloat while job searching, not maintain your previous lifestyle. Make sure you're actively looking for work because they do require job search activities.

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Wait, what kind of job search activities? I've been applying to jobs but nobody told me about specific requirements.

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You need to make at least 3 job contacts per week and keep a record of your search activities. Check your my.ny.gov account for the specific requirements - they can vary based on your situation.

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If you're having trouble reaching NYS Department of Labor agents to get more details about your benefit calculation, I used a service called Claimyr that helped me get through. You can check them out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. I was stuck trying to understand my benefit rate for weeks before using them to actually talk to someone.

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How much does something like that cost? Money's already tight with the reduced income.

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It's worth checking out their site for the details. For me it was worth it to finally get answers instead of being stuck in phone queue hell.

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Just to clarify - unemployment insurance in NY was actually established in 1935 as part of the Social Security Act, but I think you're asking about your personal claim timeline rather than the historical origins of the program! Your benefit year runs for 52 weeks from your effective date, and you can collect up to 26 weeks of benefits during that period.

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Haha yes I meant my claim specifically, not the whole system! Good to know about the 26 week limit though.

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Keep doing your weekly claims even during adjudication! If they approve your claim retroactively you'll get paid for all those weeks you certified for. Don't skip any weeks or you'll lose those benefits permanently.

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Wait, don't you have to be actively looking for work to get unemployment? I thought there were job search requirements you had to meet every week.

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Yes, you're required to make at least 3 job contacts per week and keep a record of your job search activities. You'll need to report this when you file your weekly claims. The NYS Department of Labor can audit your job search log, so keep detailed records of where you applied, when, and any responses you received.

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good luck with the system, it's a bureaucratic nightmare!! took me 6 weeks to get my first payment because they kept asking for more documentation. make sure you have EVERYTHING ready when you apply or they'll just keep delaying your claim

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Ugh the whole system is so stressful! I've been trying to get through to NYS Department of Labor for weeks about my claim and their phone lines are always busy. When I finally got connected last month, they hung up on me after being on hold for 2 hours. Someone told me about this service called Claimyr that helps you get through to the agents - you can check it out at claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI. I haven't tried it yet but I'm getting desperate to talk to someone about my adjudication.

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That sounds too good to be true... how much does it cost?

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I honestly don't know the pricing but at this point I just need to reach someone at NYS Department of Labor. Been waiting 4 weeks for my claim to get reviewed.

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Just file the claim and see what happens. Worst case they deny it and you appeal. I got fired for attendance issues too and won my appeal because I had documentation about my medical appointments that were causing the absences.

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