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If you're having trouble reaching someone at NYS Department of Labor to get specific answers about your benefits or tax withholding, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of calling and getting busy signals when I needed to update my withholding preferences.
Just to add - when I was collecting unemployment last year, some landlords were hesitant about UI as income verification, but others accepted it as long as I could show consistent payment history and had a good credit score. Having documentation from NYS Department of Labor about your benefit amount definitely helps with applications.
If you're having trouble getting through to NYS Department of Labor to ask questions about the appeal process, I used a service called Claimyr (claimyr.com) that helped me actually reach someone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to get clarification on my appeal status and this got me through to an actual person who could explain the next steps.
THE WHOLE SYSTEM IS BROKEN! I've been waiting 6 WEEKS for my adjudication to be resolved and can't get anyone on the phone. Meanwhile bills are piling up and the NYS Department of Labor just sends form letters saying 'your claim is being reviewed.' This is ridiculous!
I've been trying to get through to NYS Department of Labor for weeks to ask this exact question but their phone lines are impossible. Tried calling at 8am sharp and still couldn't get through. It's so frustrating when you need a simple answer about work rules. Finally found a service called Claimyr (claimyr.com) that actually got me connected to an agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much stress trying to figure this out on my own.
Just remember you still have to do your job search activities even if you're working part-time! I made that mistake and almost got in trouble during my eligibility review. Three job contacts per week unless you're in standby status.
Mateo Gonzalez
If you're having trouble getting through to NYS Department of Labor to ask about your specific benefit duration, I had luck using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.
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Aisha Ali
•How much does that cost? Seems like we shouldn't have to pay extra just to talk to someone at our own state agency.
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Mateo Gonzalez
•I hear you on that frustration, but honestly the time I saved was worth it. The regular phone lines are just impossible to get through on.
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Ethan Moore
Same boat here - filed 2 weeks ago and still waiting to hear back about anything. This whole system is such a mess, no wonder people can't get straight answers about something as basic as how long benefits last.
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