New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar issue with getting through to NYS Department of Labor about my overpayment questions. After weeks of busy signals and dropped calls, I found this service called Claimyr at claimyr.com that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to clarify anything about your overpayment before filing taxes.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone at our own unemployment office

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I get the frustration, but after spending hours trying to get through myself it was totally worth it. Sometimes you just need to talk to an actual person to sort these things out properly.

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File your taxes for sure! I owed money back to unemployment too and my tax guy said it's totally separate. The worst thing you can do is not file because then you get in trouble with taxes AND unemployment. At least if you file your taxes you're only dealing with one government agency being mad at you lol

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Thanks, that actually makes me feel better about it. I was imagining all these government agencies talking to each other and making my life miserable.

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Keep certifying your weekly claims even while waiting for the decision. If you're approved, you'll get backpay for all the weeks you certified. The key is making sure you continue to meet the job search requirements during this time - NYS Department of Labor tracks this stuff closely now.

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Good point about the job search requirements. I've been documenting everything just in case.

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My cousin went through this last year and it took like 6 weeks because they had to contact her old employer or something. But she got all the back payments once it was approved so at least there's that.

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Speaking of economic worries, this reminds me of when I was laid off in 2008. Back then I was so stressed about everything - the housing market, unemployment running out, finding another job. But honestly the NYS Department of Labor benefits kept coming as long as I did my job search requirements and weekly certifications. The state unemployment fund is separate from federal monetary policy.

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To directly answer your question - no, interest rate changes won't affect your current benefit amount or duration. New York's unemployment insurance is funded by employer taxes, not federal programs. Focus on continuing your job search and filing your weekly claims on time. The economic uncertainty is stressful but your existing claim should continue normally.

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Thanks, that's reassuring. I'll keep doing my weekly certifications and job search log like normal. Just needed to hear that from someone who knows the system.

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Getting through to NYS Department of Labor by phone can be really difficult if you have questions. I had trouble reaching someone when I needed help with my claim status. A friend told me about claimyr.com - it's a service that helps you get through to actual NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you run into any issues.

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Thanks for the tip! I'll keep that in mind if I have trouble getting through.

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just went thru this myself, layoffs definitely qualify you. make sure to keep filing your weekly claims even if your first payment takes a while to process

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I had trouble getting through to NYS Department of Labor when I needed my 1099-G form last year. Kept getting busy signals and their online system was down. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Got my tax form issue resolved in like 20 minutes instead of spending days trying to call.

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How much does something like that cost? Seems like it would be expensive just to get a tax form.

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Actually wasn't bad at all, way cheaper than hiring a tax preparer to deal with missing forms. Plus saved me hours of frustration trying to get through the phone lines.

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just checked my account and found my 1099g thanks for the reminder about logging into my.ny.gov

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