New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS BROKEN! I've been waiting 6 WEEKS for my adjudication to be resolved and can't get anyone on the phone. Meanwhile bills are piling up and the NYS Department of Labor just sends form letters saying 'your claim is being reviewed.' This is ridiculous!

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Same boat here OP, just filed mine yesterday after getting laid off. The waiting is the worst part honestly, not knowing when money will start coming in.

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Just to add - if you're having trouble getting through to NYS Department of Labor to ask questions about your claim, I recently discovered this service called Claimyr (claimyr.com) that helps you get connected to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication for weeks and couldn't get anyone on the phone until I tried them. Might be worth checking out if you need to speak with someone about your benefits calculation.

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Did you actually get through to someone? I've been calling the NYS Department of Labor number for two weeks and keep getting that busy signal or getting disconnected.

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Yes! It took about 45 minutes but I actually spoke to a real person who explained my whole claim status. Much better than calling the regular number and waiting on hold forever.

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Don't stress about the weekly claims process either. As long as you're honest about any work you do and keep looking for jobs (you need to make at least 3 job search contacts per week in NY), you'll be fine. The funding source doesn't affect what you need to do as a claimant.

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Aria Park

I had major issues reaching NYS Department of Labor to get clarification on a weird disqualification like this. Ended up using claimyr.com to get through to an actual agent who could explain what happened with my case. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turned out there was just confusion in my file that got sorted out once I talked to someone.

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Noah Ali

How long did it take to get through with that service? I've been trying to call NYS Department of Labor for weeks about my adjudication status.

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This is EXACTLY the kind of bureaucratic nonsense that makes dealing with unemployment so frustrating! They'll find any excuse to deny legitimate claims. Technology displacement should make you MORE eligible for benefits, not less, since you need time to retrain for new skills.

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totally agree, the system is broken

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unemployment can lead to A LOT of problems if it goes on too long!! I've seen people lose their homes, cars, marriages... the whole system is broken and doesnt really help people get back to work just keeps them dependent on benefits

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While financial hardship is definitely a real concern, unemployment benefits are designed as temporary assistance while people search for work. NYS Department of Labor also provides job search resources and training programs specifically to help people become self-sufficient again.

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Been there. Lost my apartment, had to move back with family. But honestly it was also a wake-up call that pushed me to change careers entirely. Sometimes unemployment forces you to reevaluate what you really want to do with your life.

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If you're having trouble getting through to NYS Department of Labor by phone to check on your adjudication status, I had success using Claimyr to help me reach an agent. It's at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get answers about my pending claim when I couldn't get through on my own.

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Thanks for the suggestion! I've been trying to call for days but keep getting disconnected. Will definitely check that out.

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Current unemployment rate being 4.2% means the job market is actually pretty good right now. Your delay is probably just normal NYS Department of Labor bureaucracy. Keep filing your weekly claims even while in adjudication - that's important for maintaining your claim.

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Yes I've been keeping up with my weekly claims. Good to know the job market is decent though, gives me hope for finding something soon.

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