New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

UGH the NYS Department of Labor is SO SLOW! I waited 5 weeks for mine to get approved and they never even told me why it took so long. The whole system is a joke - they expect us to survive on nothing while they take their sweet time processing claims. Keep calling them every day if you can get through!

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I feel this so hard. It's like they don't understand that people have bills to pay and can't just wait around indefinitely.

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Just wanted to add that you should definitely keep filing your weekly claims even while waiting for approval. If your claim gets approved, they'll backdate the payments to when you first became eligible. Missing weekly claims can cause problems later.

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Thanks for the reminder! I've been doing them every week but wasn't sure if I should continue. Good to know it helps with backdating.

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I've been trying to get through to NYS Department of Labor for weeks to ask this exact question but their phone lines are impossible. Tried calling at 8am sharp and still couldn't get through. It's so frustrating when you need a simple answer about work rules. Finally found a service called Claimyr (claimyr.com) that actually got me connected to an agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much stress trying to figure this out on my own.

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Never heard of that service but honestly anything that helps you actually talk to someone at NYS Department of Labor sounds worth it. Their customer service is horrible.

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Just remember you still have to do your job search activities even if you're working part-time! I made that mistake and almost got in trouble during my eligibility review. Three job contacts per week unless you're in standby status.

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Good point! I'm definitely still actively looking for full-time work. This part-time thing is just to help with bills until I find something permanent.

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If your employer disputes your claim, it goes into adjudication and can take weeks to resolve. I've been waiting 3 weeks for my adjudication decision and still haven't heard anything. The NYS Department of Labor phone lines are impossible to get through - I've called hundreds of times. Someone recently told me about this service called Claimyr (claimyr.com) that helps you actually reach NYS Department of Labor agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you run into issues getting through to them.

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3 weeks in adjudication is brutal... I hope you hear something soon. The waiting is the worst part.

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Also remember you have to be able and available for work and actively looking for a job. That means registering on the NY job portal and doing job search activities every week. Don't skip this part - they can audit your job search log at any time and if you haven't been keeping up with the requirements, they can disqualify you even if you qualified initially.

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How many job search activities do I need to do per week? The website wasn't super clear about the exact number.

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It's 3 job search activities per week minimum. Can be job applications, networking events, career fairs, interviews, etc. Just keep detailed records of everything.

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unemployment can lead to A LOT of problems if it goes on too long!! I've seen people lose their homes, cars, marriages... the whole system is broken and doesnt really help people get back to work just keeps them dependent on benefits

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While financial hardship is definitely a real concern, unemployment benefits are designed as temporary assistance while people search for work. NYS Department of Labor also provides job search resources and training programs specifically to help people become self-sufficient again.

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Been there. Lost my apartment, had to move back with family. But honestly it was also a wake-up call that pushed me to change careers entirely. Sometimes unemployment forces you to reevaluate what you really want to do with your life.

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I had major issues reaching NYS Department of Labor to get clarification on a weird disqualification like this. Ended up using claimyr.com to get through to an actual agent who could explain what happened with my case. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turned out there was just confusion in my file that got sorted out once I talked to someone.

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How long did it take to get through with that service? I've been trying to call NYS Department of Labor for weeks about my adjudication status.

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This is EXACTLY the kind of bureaucratic nonsense that makes dealing with unemployment so frustrating! They'll find any excuse to deny legitimate claims. Technology displacement should make you MORE eligible for benefits, not less, since you need time to retrain for new skills.

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totally agree, the system is broken

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