New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been trying to call NYS Department of Labor for weeks about my claim status and can never get through! The phone system is absolutely useless. Has anyone found a way to actually talk to a real person there?

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I had the same problem trying to reach someone at NYS Department of Labor about my adjudication issue. After weeks of busy signals and getting hung up on, I used this service called Claimyr that actually got me through to an agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was honestly a relief to finally talk to someone who could explain what was happening with my claim.

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Just want to add that you should definitely keep doing your weekly certifications even while waiting! I made the mistake of stopping when my claim was taking forever and it created a gap in my benefits that was a nightmare to fix.

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THE SYSTEM IS RIGGED AGAINST YOUNG PEOPLE! They want us to have experience but won't give us a chance to GET experience. Meanwhile older workers are taking entry level jobs because they can't find anything in their field. It's a complete mess and NYS Department of Labor just treats everyone the same regardless of age or circumstances.

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I hear your frustration but there are actually some age-specific programs available. The WIOA youth program goes up to age 24 and can provide job training and support services.

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omg yes!! im 20 and have been on unemployment for 4 months. literally applied to like 200 jobs and maybe heard back from 10. the job search requirement is so stressful when you know most applications are just going into a black hole

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Ugh this whole system is such a mess. I've been dealing with NYS Department of Labor for months and it's always something - first it was adjudication delays, now it's processing delays. They really need to get their act together because people are depending on these benefits to survive.

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thanks for posting this, I thought I was going crazy! mine have been slow too

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THIS IS EXACTLY WHAT THEY WANT!!! They deny everyone hoping you'll just give up and go away. I've been fighting them for a year and finally got approved but only after threatening to contact my state representative. The whole system is designed to wear you down mentally.

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Did contacting your representative actually help? I'm at the point where I'll try anything.

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My brother went through this same thing and ended up getting a free consultation with a lawyer who handles unemployment cases. Even if you can't sue for emotional distress, they might find other issues with how your case was handled. Worth a shot if you've documented everything.

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Zara Shah

The decision makers are just regular NYS Department of Labor employees, but they have pretty strict guidelines they follow. For layoffs, they mainly verify that your employer confirms the reason for separation and that you earned enough wages in your base period. Sometimes they need additional documentation which can cause delays.

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Does anyone know what happens if they deny your initial claim? Can you appeal or are you just out of luck?

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You can definitely appeal! You have 30 days from the determination notice to file an appeal with the NYS Department of Labor. The appeal goes to an administrative law judge who reviews the case fresh.

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