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The system is just broken. I've been dealing with NYS Department of Labor for months on different issues and they're completely overwhelmed. Five weeks is unfortunately becoming the new normal for approval times.
ugh the whole form is confusing, took me like 3 tries to get it right and i still had to call them to fix stuff. make sure you double check everything before submitting because going back to change things is a nightmare
Oh no that's exactly what I'm worried about! How long did it take them to fix the issues when you called?
forever. could never get through on the phone, kept getting busy signals or hung up on. ended up using this service called claimyr.com that helped me get connected to an actual NYS Department of Labor agent. they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. saved me so much frustration
The wage information section trips people up a lot. You'll need to provide details about all employers from the last 18 months, including dates of employment and reason for separation from each job. If you worked multiple jobs or had gaps in employment, make sure to account for everything accurately.
What if I can't remember exact start dates from a year ago? I have my W2 but it doesn't show when I started.
I had such a hard time getting through to the NYS Department of Labor when I needed to understand my claim status last year. If you ever need to talk to someone there about unemployment taxes or anything else, I found this service called Claimyr that actually gets you through to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours!
I had the same frustration trying to reach someone at NYS Department of Labor about payment statuses. After waiting on hold for hours multiple times, I found this service called Claimyr that actually got me through to an agent in like 15 minutes. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your payment status.
NeonNebula
The NYS Department of Labor system is SO confusing with all these different categories. I thought there was just one type of unemployment! This is exactly why people get stressed about filing claims.
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Anastasia Kozlov
THANK YOU for asking this question! I've been wondering the same thing. The NYS Department of Labor website isn't super clear about the differences between all these types. Really helpful to see it broken down like this.
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