New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

wait so standby and regular unemployment pay the same??? why does everyone say to try for standby then

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People prefer standby because you don't have to do job searches every week. With regular UI you need to make 3 job contacts per week and keep a log. Standby is easier to maintain but the pay is identical.

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THE NYS DEPARTMENT OF LABOR SYSTEM IS SO CONFUSING!! I've been trying to figure this out for months and nobody explains it clearly. Why can't they just tell you upfront what you'll get paid instead of making you guess???

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totally agree, the whole system is designed to confuse people

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If you're having trouble getting through to NYS Department of Labor to verify your benefit calculation, I had good luck using Claimyr (claimyr.com). They help you get connected to actual agents without waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to understand why my benefit amount seemed wrong.

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Interesting, never heard of that service. The NYS Department of Labor phone system is definitely frustrating - might be worth checking out.

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The whole system is rigged anyway!!! They calculate it to give you as LITTLE as possible while making the rules so complicated nobody understands them. I've been fighting with NYS Department of Labor for months over my benefit amount and they keep giving me different explanations every time I call.

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I feel you on the frustration but the formula is actually pretty straightforward once you understand it. The problem is they don't explain it well on their website.

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ugh this whole system is so messed up... employers can just challenge legitimate claims and make people stress about losing benefits they rightfully earned. happened to my sister too when her hotel laid off half the housekeeping staff but they tried to claim she was fired for performance issues. total BS.

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Don't stress too much about this. In my experience, most employer appeals fail when it's clearly a layoff situation. NYS Department of Labor investigators are pretty good at seeing through bogus appeals. Just make sure you respond to any requests for information promptly and honestly. If they schedule a hearing, show up prepared with your documentation and be ready to explain exactly what happened with the layoff.

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ugh the NYS Department of Labor system is such a mess, took them 3 weeks to approve mine and then another week for the payment to show up, hang in there

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Don't panic yet! A week is pretty normal for processing. I got laid off from my restaurant job in March and it took about 10 days before I saw 'approved' in my account. Then I had to wait for the debit card to arrive before I could access any money. Make sure you're filing your weekly claims even while waiting for approval - you can backdate them but it's easier to stay current.

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THE WHOLE SYSTEM IS DESIGNED TO TRIP YOU UP!!! They ask these confusing questions hoping you'll mess up so they can deny your claim. I've been dealing with NYS Department of Labor for months and every week there's some new hoop to jump through. Just keep fighting and don't let them intimidate you!

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I feel you on the frustration but the questions are usually there for legitimate reasons. The locational unemployment thing helps them understand labor market conditions in different areas.

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same thing happened to my cousin but it was about skills mismatch instead of location. took like 3 weeks to resolve but she got all her back pay once they cleared it up. dont stress too much

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