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I had issues reaching NYS Department of Labor when my payments were delayed last year. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me figure out why my claim was stuck in adjudication.
The whole system is designed to make you wait and hope you give up. I filed in December and didn't see money until February because they kept asking for more documents. Then when I finally got paid they said I owed them money back because of some error THEY made. NYS Department of Labor is a nightmare.
MISCONDUCT is the big one they look for. If your employer claims you were fired for misconduct, you'll get disqualified and have to appeal. Even being late too many times can count as misconduct in their eyes. The system is designed to deny first and ask questions later.
One thing to keep in mind is that if you're working part-time, you might qualify for partial unemployment benefits. NYS Department of Labor has a formula where they reduce your weekly benefit based on how much you earn, but you can still get something if your hours are really low. Just make sure you report all your earnings when you do your weekly certification.
Double check that you actually filed an amended return if that's what was needed. Sometimes tax preparers say they'll handle everything but don't actually file the amended forms. Also make sure you have your 1099-G from NYS Department of Labor - that's the key document that shows your unemployment income and any taxes that were withheld.
Nathan Dell
I had trouble getting through to NYS Department of Labor when I needed to check on my benefit calculation. Kept getting busy signals and their online chat was useless. Finally found this service called Claimyr at claimyr.com that actually got me through to an agent who could explain my monetary determination. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Worth checking out if you can't get answers through the normal channels.
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Maya Jackson
•Never heard of that before but might be useful since I've been trying to call for days about my own benefit amount issues
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Tristan Carpenter
Same situation here with multiple part time jobs! Mine came out to about 40% of what I was making combined from both jobs. Better than nothing but definitely not enough to live on comfortably.
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