New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole system is set up to make you feel guilty about filing when you shouldnt. employers know this is part of doing business when they hire people. dont let them guilt trip you into not filing if you deserve benefits

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This reminds me when I was worried about the same thing back in 2019. Turned out my employer actually encouraged me to file because they knew I was eligible and it didn't directly cost them anything. Some employers even help with the paperwork because they want to make sure everything is documented properly for their own records.

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The NYS Department of Labor system is so confusing about this stuff!! Why can't they just explain it clearly instead of making us guess what we're supposed to do? I spent hours on the phone trying to figure out the difference between reopening and filing a new claim.

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Same boat here - just had to reopen after a 4 month work period. The questions were pretty straightforward once I got started. Just be honest about your work dates and earnings.

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You need to do 3 job searches per week and log them in the NYS Department of Labor system when you file your weekly claim. If you can't get through to check your claim status, I had success using Claimyr (claimyr.com) to actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.

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Never heard of that service but might be worth trying if the phone lines are still as bad as they were last year.

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Took me 5 weeks to get my first payment because they had to verify my employment history. The NYS Department of Labor moves at their own pace unfortunately. Hope yours goes faster!

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Appeals are definitely worth filing if you think the denial was wrong! You have 30 days from the determination date. I won my appeal last year after they initially said I quit voluntarily, but I had documentation showing I was laid off due to lack of work.

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Don't forget about the job search requirements too. Even if you qualify initially, they can stop your benefits if you don't do the required job contacts each week or skip appointments at the career center. I know someone who lost benefits because they missed one appointment.

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Good point, I'll make sure to keep track of all that stuff. Better safe than sorry with NYS Department of Labor.

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wait so federal employees get the same amount as everyone else? seems like they should get more since they were serving the country and all that

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Benefit amounts are calculated the same way - based on your earnings during the base period. Federal or private sector doesn't matter, it's all about your wage history.

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Good luck with the claim! The whole process is pretty straightforward once you get started.

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