New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been trying to call NYS Department of Labor for weeks about my claim status and can never get through! The phone system is absolutely useless. Has anyone found a way to actually talk to a real person there?

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I had the same problem trying to reach someone at NYS Department of Labor about my adjudication issue. After weeks of busy signals and getting hung up on, I used this service called Claimyr that actually got me through to an agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was honestly a relief to finally talk to someone who could explain what was happening with my claim.

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Just want to add that you should definitely keep doing your weekly certifications even while waiting! I made the mistake of stopping when my claim was taking forever and it created a gap in my benefits that was a nightmare to fix.

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Wait I'm confused - do I report the gross amount or just what I actually received? Some weeks they took out child support so my actual deposit was less than the benefit amount.

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Report the gross amount shown on your 1099-G. Any deductions for child support, overpayments, or other withholdings don't change the taxable amount for IRS purposes.

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The whole system is ridiculous. You lose your job, get a tiny amount to survive on, then they tax you on it too. But yeah you have to report it or the IRS will come after you eventually.

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If you're dealing with coordinating NYS Department of Labor benefits and family leave, you might need to talk to an actual agent about your specific situation. I had a complicated case recently and couldn't get through on the phone for weeks. Someone here recommended using claimyr.com to get connected faster - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

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Thanks for the suggestion! I'll definitely check that out if I can't get through to NYS Department of Labor directly.

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this is all great in theory but the reality is most family policies still suck even when unemployment is low... employers find ways around offering real benefits

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True, but it's still better than when unemployment is high and workers have zero leverage. At least there's some movement in the right direction.

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Wait I thought only big companies had to pay this?? I work for a tiny restaurant and I'm pretty sure they don't pay unemployment insurance because when I asked about it my manager said they were too small

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Size doesn't matter as much as the wage thresholds mentioned above. Your restaurant probably does have to pay if they meet the criteria, but some small businesses don't realize their obligations.

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The system is set up so employers fund the benefits that unemployed workers receive. Your UI tax rate will start at the new employer rate and then adjust based on your claims experience over time. Lower turnover = lower rates eventually.

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If you're having trouble reaching someone at NYS Department of Labor to get clarification on requirements, I had success using Claimyr (claimyr.com). They helped me get through to an actual agent when I couldn't get past the busy signals. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I needed answers about my claim status.

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Never heard of that service before, is it legit? The NYS Department of Labor phone system is definitely impossible to get through to.

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Also make sure you file your initial claim as soon as possible after becoming unemployed. There's a one week waiting period before benefits start, and any delays in filing can push back when you receive your first payment. The weekly claims have to be filed every week even if your initial claim is still being processed.

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