New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I was in a similar situation last year when my restaurant cut everyone's hours. Took me forever to get through to someone at NYS Department of Labor to ask questions about my claim. The phone lines are always busy and the website isn't always clear about partial benefits. I ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to call myself.

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Never heard of that service but honestly anything beats sitting on hold for hours just to get disconnected

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Don't forget you also need to be a U.S. citizen or have work authorization, and be physically able to work. If you meet all the requirements, definitely apply - the worst they can say is no, and if you qualify the benefits can really help when your income gets cut.

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I struggled with getting through to NYS Department of Labor to clarify this exact question when I filed last year. If you're having trouble reaching them by phone, I ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process much less stressful when I could actually talk to someone who explained how the multi-employer situation works.

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Thanks for the suggestion! I've been trying to call for days but keep getting the busy signal.

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Just want to add that having multiple employers might actually help your benefit calculation since NYS Department of Labor looks at your total earnings. As long as you meet the minimum wage requirements during your base period, you should be fine. The main thing is making sure you were separated from your last job for a qualifying reason.

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If you're having trouble getting through to NYS Department of Labor to clarify the partial benefits rules, I had success using a service called Claimyr (claimyr.com). They actually got me connected to a real person who explained exactly how to report my part-time earnings without screwing up my claim. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.

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That sounds helpful - I've been calling for two weeks trying to get clarification on the partial benefits calculation.

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Just keep doing your weekly certifications and be honest about your earnings! The worst thing you can do is not report the part-time income because NYS Department of Labor will eventually find out through quarterly wage reports and then you'll have a real mess to deal with.

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Sociologists would probably say the unemployment system itself becomes part of the problem when it's this overwhelmed. When people can't access benefits efficiently, it creates additional stress and social instability beyond just being unemployed.

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That's a really good point. I see people getting more frustrated with the system itself than just being unemployed.

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I think about this alot too!! My whole family has been affected - me, my brother, my dad all filed UI claims this year. Its like the whole social fabric is coming apart when this many people are out of work at once.

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just apply anyway, worst they can say is no and then you know for sure instead of wondering about it

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To answer your original question more specifically - you'll need to file online through the NYS Department of Labor website. Make sure you have your Social Security number, employment history for the last 18 months including employer names and addresses, and your most recent pay stub. If you worked in other states, you might need to file in the state where you earned the most wages during your base period.

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Perfect, this gives me a good starting point. I'll gather my employment records and file online. Thanks everyone for the help!

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