New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation last year where I couldn't get through to NYS Department of Labor to check on my claim status after being terminated. The phone lines were always busy and I was getting really anxious about the whole process. A friend told me about this service called Claimyr (claimyr.com) that helped me actually reach a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really took the stress out of trying to get answers about my adjudication process.

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How long did it take them to help you get through? I'm dreading having to call if my claim gets stuck.

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It was pretty quick actually, way better than spending hours on hold or getting disconnected. Worth checking out if you run into phone issues.

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wait so if you get fired you can still get unemployment? i thought only people who got laid off could get it

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It depends on the reason for termination. Laid off or fired for non-misconduct reasons usually qualify. Fired for misconduct usually doesn't. NYS Department of Labor makes the final determination during their investigation.

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Aisha Ali

If you're having trouble getting through to NYS Department of Labor to ask about any of their determinations, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks about my adjudication status and this got me through to someone who could explain everything in about 15 minutes.

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How much does something like that cost? I've been trying to call NYS Department of Labor for days about my own determination letter.

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Aisha Ali

It's worth checking out their site for details, but honestly after spending hours on hold getting nowhere, any reasonable cost was worth it to actually talk to someone who could help.

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the whole system is so confusing with all these technical terms. i wish they would just say 'congratulations your claim is approved' instead of 'qualifying separation determination' lol

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The unemployment tax system is such a mess. Employers pay different rates depending on how many former employees filed claims against them. New businesses pay a standard rate until they build up an experience rating. Some employers try to fight legitimate claims just to keep their tax rates low. It's ridiculous that the burden falls entirely on employers when employees are the ones who need the benefits.

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thats why some places try to classify everyone as independent contractors instead of employees

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Just to add - government employees, railroad workers, and agricultural workers under certain thresholds have different rules too. The exempt categories are pretty specific and most regular employees at nonprofits are covered as long as the organization participates in the program.

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Just remember you also need to meet the monetary eligibility requirements - you need at least $2,900 in wages in your highest quarter AND total base period wages of at least 1.5 times your high quarter wages. Most people who worked steadily meet this easily but it can trip up people with very irregular work patterns.

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Good point, I should double check that when I look at my wage history. My work was pretty steady except for a few weeks off last summer.

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Ryan Kim

One thing that messed me up was not realizing they use GROSS wages before taxes and deductions. I was calculating based on my take-home pay and couldn't figure out why my benefit was higher than expected. Also the partial benefit formula is different if you're working part-time while collecting - they have a whole other calculation for that.

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If you're looking for historical NYS Department of Labor data, you might want to try contacting their research division directly. Sometimes getting through to government agencies can be frustrating with long hold times, but there's actually a service called Claimyr (claimyr.com) that helps people get connected to NYS Department of Labor representatives more efficiently. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth trying if you need to speak with someone about accessing historical unemployment records.

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Thanks for the suggestion! I'll definitely check that out if I need to contact NYS Department of Labor directly for my research.

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The whole situation in 1938 was basically caused by FDR trying to balance the budget too early and cutting New Deal spending. Plus there were major strikes in key industries. It shows how fragile economic recovery can be and why sustained support is important during unemployment crises.

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