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If you're having trouble getting through to NYS Department of Labor to ask about any of their determinations, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks about my adjudication status and this got me through to someone who could explain everything in about 15 minutes.
How much does something like that cost? I've been trying to call NYS Department of Labor for days about my own determination letter.
The unemployment tax system is such a mess. Employers pay different rates depending on how many former employees filed claims against them. New businesses pay a standard rate until they build up an experience rating. Some employers try to fight legitimate claims just to keep their tax rates low. It's ridiculous that the burden falls entirely on employers when employees are the ones who need the benefits.
Just remember you also need to meet the monetary eligibility requirements - you need at least $2,900 in wages in your highest quarter AND total base period wages of at least 1.5 times your high quarter wages. Most people who worked steadily meet this easily but it can trip up people with very irregular work patterns.
One thing that messed me up was not realizing they use GROSS wages before taxes and deductions. I was calculating based on my take-home pay and couldn't figure out why my benefit was higher than expected. Also the partial benefit formula is different if you're working part-time while collecting - they have a whole other calculation for that.
If you're looking for historical NYS Department of Labor data, you might want to try contacting their research division directly. Sometimes getting through to government agencies can be frustrating with long hold times, but there's actually a service called Claimyr (claimyr.com) that helps people get connected to NYS Department of Labor representatives more efficiently. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth trying if you need to speak with someone about accessing historical unemployment records.
Sean O'Donnell
I had a similar situation last year where I couldn't get through to NYS Department of Labor to check on my claim status after being terminated. The phone lines were always busy and I was getting really anxious about the whole process. A friend told me about this service called Claimyr (claimyr.com) that helped me actually reach a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really took the stress out of trying to get answers about my adjudication process.
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Freya Thomsen
•How long did it take them to help you get through? I'm dreading having to call if my claim gets stuck.
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Sean O'Donnell
•It was pretty quick actually, way better than spending hours on hold or getting disconnected. Worth checking out if you run into phone issues.
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Zara Ahmed
wait so if you get fired you can still get unemployment? i thought only people who got laid off could get it
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Omar Fawaz
•It depends on the reason for termination. Laid off or fired for non-misconduct reasons usually qualify. Fired for misconduct usually doesn't. NYS Department of Labor makes the final determination during their investigation.
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