New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh this is so stressful! I'm in week 4 of waiting and keep checking my account every day hoping something changed. What if they deny it after all this waiting?? I documented everything when I got laid off but still worried something went wrong.

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Ava Kim

Try not to panic. Most claims do get approved eventually, even if there are delays. Make sure you keep filing your weekly claims even while waiting for the initial determination.

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The 2024 delays have been worse than usual from what I've seen. Budget cuts at NYS Department of Labor mean fewer staff to process claims. Your best bet is to keep trying the phone lines early morning around 8am when they open, or try that claimyr thing someone mentioned if you're really stuck.

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Good tip about calling at 8am, I'll try that tomorrow. Thanks for the info about the budget cuts, at least explains what's happening.

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Wait times have been crazy lately! I know someone who applied in December and didn't get their first payment until mid-January because their employer contested the claim. The NYS Department of Labor has to investigate those situations which adds weeks to the process. Hopefully since your restaurant closed permanently that won't be an issue for you.

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That's good to know - my employer definitely isn't contesting since they went out of business completely. Hopefully that means no adjudication delays for me.

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been there! restaurant industry is tough right now. make sure you're doing your job search activities because NYS Department of Labor requires 3 work search contacts per week even while your claim is processing. keep good records of where you apply because they can audit your job search log at any time

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THE WHOLE SYSTEM IS RIGGED AGAINST WORKERS!! They'll find any excuse to deny your claim and side with the employer. I got fired for ONE mistake after 5 years of perfect attendance and they still denied me. Had to go through the whole appeal process just to get what I deserved.

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sorry that happened to you but that doesn't mean everyone's situation is the same

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Make sure you keep records of everything - your termination letter, any documentation about the attendance issues, witness statements if you have them. The more evidence you can provide during adjudication, the better your chances. Also start your job search immediately because you'll need to show you're actively looking for work.

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Make sure your bankruptcy attorney understands unemployment benefits! Some lawyers don't deal with this situation often. The UI payments should be listed on Schedule I (current income) and you may need to update your filing if your benefits end before the case closes.

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UGH the whole system is so complicated... like you're already stressed about money and then they want every detail about every penny you get. But yeah definitely report the unemployment or you'll have bigger problems later

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I was in the same situation last year trying to figure out my benefit duration. Had such a hard time getting through to anyone at NYS Department of Labor to ask questions - their phone lines are always jammed. Eventually found this service called Claimyr that helped me get connected to an actual agent who explained everything clearly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made dealing with the whole process so much easier.

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That's interesting, I'll look into it. The phone system is definitely frustrating when you have questions.

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The 26 week thing is such a joke honestly. Used to be longer in other states before they cut everything back. And don't even get me started on the job search requirements - you have to prove you're looking for work even when there aren't any decent jobs available. The whole system is designed to push people off benefits as fast as possible.

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I feel you on the job search thing. Having to document three work search activities every week gets old fast.

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