Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
I was in the same boat last year! The waiting period for NYS Department of Labor approval was brutal - took almost 6 weeks for my first payment. I had to call them so many times but could never get through. Finally used this service called Claimyr (claimyr.com) that helped me reach an actual agent who could check my claim status. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me weeks of frustration trying to get answers about my delayed payments.
Interesting, never heard of that service. How much does it cost?
It was worth it for me since I was going crazy not knowing why my claim was stuck. Way easier than trying to call NYS Department of Labor directly.
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The Commissioner is Roberta Reardon but she's not going to handle individual claims obviously. For your situation, the Claims Division handles weekly certifications and the Adjudication Unit reviews flagged claims. If your claims are being held up, there's probably a work search requirement issue or they need additional verification.
Thanks for the specific department names! Do you know if there's a way to escalate within the Claims Division if regular customer service isn't helping?
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Don't forget about the waiting week! In NY there's no waiting week anymore - you can get benefits for your first week if you're eligible. A lot of quiz questions still include old info about waiting periods that don't apply here. Also, benefits can last up to 26 weeks typically, but that can change during economic emergencies.
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I had claims in both 2021 and recently. The online system is much more stable now - no more constant crashes. But if you need to actually speak to someone at NYS Department of Labor about your claim status, I found this service called Claimyr that helped me get through. They have a demo at https://youtu.be/qyftW-mnTNI showing how it works. Way better than sitting on hold for hours.
How does that work exactly? I've been trying to reach someone about my adjudication for 2 weeks now.
You just go to claimyr.com and they help you get connected to an actual NYS Department of Labor agent. Saved me so much time and frustration.
The benefit calculation formula hasn't changed much since 2021, but they did adjust some of the earnings thresholds slightly. Your weekly benefit amount is still based on your highest earning quarter in your base period. The main difference now is that standby claims are processed faster and the job search verification is more streamlined through the online portal.
wait what's a standby claim? is that different from regular unemployment?
Emma Davis
Don't forget you also have to register for work with the NYS Department of Labor job search website and keep your profile updated. And if you refuse a suitable job offer without good cause, you can lose your benefits. 'Suitable' generally means work that's similar to your previous job in terms of skills and pay, but as time goes on they might expect you to accept lower-paying positions.
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StardustSeeker
•How much lower can the pay be before it's not considered suitable anymore?
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LunarLegend
just apply online at labor.ny.gov and see what happens! worst they can say is no but if you got laid off you'll probably qualify. the whole thing is confusing but once you start the process it gets clearer
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