New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Been there! Applied for EBT when I was on unemployment in 2023. Got approved for about $400/month for me and my daughter. The unemployment definitely counted as income but it wasn't enough to disqualify us. The application asks for all your income sources including unemployment benefits.

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Just a heads up - make sure you keep good records of your unemployment payments for the EBT application. They'll want to see your benefit statements from NYS Department of Labor showing exactly how much you're getting each week.

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Small businesses get hit the hardest by unemployment costs. We had to lay off 3 people during COVID and our unemployment insurance rates went through the roof. It's like being punished twice - first you lose revenue and have to cut staff, then you pay higher taxes for years because of those layoffs. The NYS Department of Labor doesn't care that you had no choice.

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There are actually provisions for economic layoffs that don't impact your experience rating as much as firing for cause. You might want to check with your accountant about whether those layoffs were properly classified.

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at the end of the day its just wealth redistribution from working people to non-working people. call it what it is

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That's an oversimplification. Most people on unemployment worked for years and paid into the system before claiming benefits. It's more like insurance than welfare.

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Wait, I thought unemployment just meant you don't have a job? There's more to it than that? I've been collecting benefits for two months and nobody told me about keeping a job search log...

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You should definitely start keeping that log immediately. NYS Department of Labor can request your job search records at any time, and not having them could result in an overpayment determination. Better late than never!

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I remember when I first learned what unemployment describes - it's not just being out of work, it's being out of work AND meeting all these specific conditions. My sister got denied because she quit her job voluntarily, even though she was technically unemployed. The NYS Department of Labor is very strict about the 'involuntary' part of the unemployment condition.

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I had trouble getting through to NYS Department of Labor when I needed verification letters for a loan application. The phone lines are always busy and the online chat never works. If you need to talk to someone about getting official benefit verification documents, I found this service called Claimyr (claimyr.com) that helps you get through to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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Interesting, never heard of that service before. Did they actually help you reach someone at NYS Department of Labor?

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Yeah, got connected within like 20 minutes instead of spending all day calling. The agent was able to email me the benefit verification letter I needed for my loan application.

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ugh the whole system is so frustrating when youre already stressed about money... like why cant they just have better verification processes online instead of making us jump through hoops

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I feel you. The my.ny.gov site is better than it used to be but still not great for getting official documents quickly.

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Had trouble getting through to NYS Department of Labor on the phone to ask about my benefit calculation. If you need to speak with someone about your specific situation, I used this service called Claimyr (claimyr.com) that helps you get connected to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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How much does something like that cost? Seems like it might be expensive.

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Actually wasn't bad at all, especially compared to taking time off work to keep calling. Worth it when you need answers about your claim.

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The whole system is confusing honestly. I've been on unemployment twice and still don't fully understand how they calculate the amounts. Good luck getting straight answers from anyone at NYS Department of Labor too.

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