New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

UGH the NYS Department of Labor is SO SLOW! I waited 5 weeks for mine to get approved and they never even told me why it took so long. The whole system is a joke - they expect us to survive on nothing while they take their sweet time processing claims. Keep calling them every day if you can get through!

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I feel this so hard. It's like they don't understand that people have bills to pay and can't just wait around indefinitely.

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Just wanted to add that you should definitely keep filing your weekly claims even while waiting for approval. If your claim gets approved, they'll backdate the payments to when you first became eligible. Missing weekly claims can cause problems later.

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Thanks for the reminder! I've been doing them every week but wasn't sure if I should continue. Good to know it helps with backdating.

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Ugh this whole system is such a mess. I've been dealing with NYS Department of Labor for months and it's always something - first it was adjudication delays, now it's processing delays. They really need to get their act together because people are depending on these benefits to survive.

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thanks for posting this, I thought I was going crazy! mine have been slow too

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Just went through this same thing trying to reach someone at NYS Department of Labor to verify my calculation. Spent hours on hold getting nowhere. Finally used claimyr.com - they got me through to an actual agent in like 10 minutes. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent confirmed my calculation was correct and explained the whole base period thing really clearly.

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How much does that service cost? I've been trying to get through for weeks about my own calculation issues.

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It's way cheaper than the time I was wasting calling myself. Really worth it just to get actual answers instead of guessing whether the calculation is right.

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The whole system is so confusing! Why can't they just show the calculation step by step when they approve your claim? I'm still not sure if mine is right either.

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I agree it should be more transparent. The basic formula is: (Highest quarter wages ÷ 26) = weekly benefit rate, but there are caps and minimum thresholds that can affect the final amount.

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The whole system is so slow and frustrating!! I waited almost a MONTH for my approval and then they still had issues with my payments. NYS Department of Labor really needs to get their act together.

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Two weeks is still normal range. I remember being super stressed too but mine came through right at the 3 week mark. Just keep checking and definitely start those weekly certifications!

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I went through this same confusion last year! The base period thing is really important to understand. For me, I filed in March 2024 so my base period was October 2022 through September 2023. My most recent job wasn't even counted because it was too recent. Make sure you have all your W-2s and pay stubs ready when you file because NYS Department of Labor will verify everything anyway.

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just file already and see what happens, they'll tell you what your benefit is

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