New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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The whole system is so confusing honestly. I tried to file last year and got denied because apparently I didn't work enough hours even though I had two jobs. Then I had to appeal and it took FOREVER to get resolved. Make sure you double check everything before you submit because once it's in the system it's hard to fix mistakes.

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ugh that sounds like a nightmare! sorry you had to go through all that

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Don't forget you also need to file your weekly claims every week even if your initial claim is still being processed. A lot of people miss this and then lose out on benefits for those weeks. The weekly claim asks about any work you did that week and any income you received. You have to do this every single week to keep getting benefits.

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Good to know! So I should file my initial claim first and then start doing the weekly claims right away?

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Exactly! File your initial claim as soon as possible, then start filing weekly claims the week after. Don't wait for your claim to be approved or you'll miss out on those weeks.

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The whole system is rigged against workers!! They push you into jobs that pay nothing while corporations get tax breaks. Low unemployment just means more people working multiple part time jobs to survive. NYS Department of Labor doesn't care if you can actually live on what they're forcing you to accept.

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I get the frustration but the requirements are based on labor market conditions. It's not personal.

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The current unemployment rate in NY is around 4.1% as of December 2024, so you're definitely in the 'low unemployment' category. Make sure you're documenting everything in your job search log - the expanded radius requirements, salary considerations, and any job rejections. Keep detailed records because if there's ever a question about your eligibility, you'll need proof you were actively searching within the guidelines they gave you.

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Thanks, this is really helpful. I'll start documenting the expanded search requirements right away.

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Wait I'm confused - is unemployment taxable at the federal level or state level or both? And what about the extra money they give you for dependents?

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Unemployment is taxable for both federal and New York state income taxes. The dependent allowance is also taxable income. The only exception was 2020 when the first $10,200 of unemployment was tax-free federally due to the pandemic, but that was a one-time thing.

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Make sure you have all your paperwork ready for the hearing. The judge will want to see proof of the layoff - company announcements, WARN notices if they filed one, anything showing multiple people were let go at the same time. Your word alone might not be enough.

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Don't give up! I know it seems overwhelming but lots of people win their appeals when they have the facts on their side. The key is being organized and having documentation ready.

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Being too slow at work is definitely performance, not misconduct. NYS Department of Labor distinguishes between the two. Misconduct has to be willful or deliberate - like refusing to follow direct orders or violating company policy on purpose. Poor performance, even if it leads to termination, usually doesn't disqualify you from benefits. Just document everything your supervisor says and does in case you need it for your claim.

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ugh the whole unemployment system is such a mess. they make you jump through so many hoops and then half the time the website doesnt even work. good luck dealing with all that bureaucracy if you do get fired

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It's definitely not perfect, but the benefits are there for people who need them. The key is understanding the process and having realistic expectations about timing.

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