Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The decision makers are just regular NYS Department of Labor employees, but they have pretty strict guidelines they follow. For layoffs, they mainly verify that your employer confirms the reason for separation and that you earned enough wages in your base period. Sometimes they need additional documentation which can cause delays.
Does anyone know what happens if they deny your initial claim? Can you appeal or are you just out of luck?
You can definitely appeal! You have 30 days from the determination notice to file an appeal with the NYS Department of Labor. The appeal goes to an administrative law judge who reviews the case fresh.
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If you're having trouble reaching NYS Department of Labor by phone, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have this demo video (https://youtu.be/qyftW-mnTNI) that shows how it works. I was stuck in adjudication for weeks and couldn't get answers until I used their service to finally talk to someone who could explain what was holding up my claim.
Interesting, I'll check that out. The phone situation is definitely frustrating - either busy signal or I get disconnected after waiting forever.
Never heard of that service but honestly anything is better than trying to call normally. I've probably tried calling 50 times this month.
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The system is totally broken when unemployment spikes! They never staff up enough to handle the volume and we all just suffer while they take their sweet time processing claims. Meanwhile bills keep coming...
To answer your original question - during high unemployment, more people qualify for the basic 26 weeks of benefits because more people lose jobs through no fault of their own. But processing gets slower due to volume, and extended federal programs only activate when specific economic triggers are met at the state level.
Thank you! That's exactly what I was trying to understand. So my delay is probably just volume-related, not because the rules changed.
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WAIT can you collect both if you become disabled while on unemployment?? Asking for a friend who got hurt at work and is currently getting UI benefits but might need to apply for disability
That's a complex situation that would need individual review. Generally if someone becomes unable to work while collecting unemployment, they would need to stop certifying for UI benefits since they can no longer meet the 'able and available' requirement. They should contact NYS Department of Labor immediately to discuss their specific situation.
Jean Claude
The whole system is frustrating. Low unemployment rate sounds good but doesn't help when you're one of the people still looking. At least your claim should process normally though - mine got stuck in adjudication for weeks because of some computer glitch.
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Talia Klein
Just keep filing your weekly claims and documenting your job search. The rate might be low now but things can change pretty quickly in the economy.
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