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Just went through this same thing trying to reach someone at NYS Department of Labor to verify my calculation. Spent hours on hold getting nowhere. Finally used claimyr.com - they got me through to an actual agent in like 10 minutes. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent confirmed my calculation was correct and explained the whole base period thing really clearly.
The whole system is so confusing! Why can't they just show the calculation step by step when they approve your claim? I'm still not sure if mine is right either.
The whole system is so slow and frustrating!! I waited almost a MONTH for my approval and then they still had issues with my payments. NYS Department of Labor really needs to get their act together.
I went through this same confusion last year! The base period thing is really important to understand. For me, I filed in March 2024 so my base period was October 2022 through September 2023. My most recent job wasn't even counted because it was too recent. Make sure you have all your W-2s and pay stubs ready when you file because NYS Department of Labor will verify everything anyway.
Chris Elmeda
UGH the NYS Department of Labor is SO SLOW! I waited 5 weeks for mine to get approved and they never even told me why it took so long. The whole system is a joke - they expect us to survive on nothing while they take their sweet time processing claims. Keep calling them every day if you can get through!
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Jean Claude
•I feel this so hard. It's like they don't understand that people have bills to pay and can't just wait around indefinitely.
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Charity Cohan
Just wanted to add that you should definitely keep filing your weekly claims even while waiting for approval. If your claim gets approved, they'll backdate the payments to when you first became eligible. Missing weekly claims can cause problems later.
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Cedric Chung
•Thanks for the reminder! I've been doing them every week but wasn't sure if I should continue. Good to know it helps with backdating.
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