New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor on the phone (which happens A LOT), I recently discovered this service called Claimyr that actually gets you connected to a real person. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to reach someone about my claim status for weeks and this got me through in like 20 minutes. Might be worth it if you run into issues.

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Interesting, never heard of that. How much does it cost?

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They focus more on the value than pricing details, but honestly after spending hours on hold it was worth every penny to actually talk to someone at NYS Department of Labor.

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been there, it sucks but you'll get through it. just make sure you file right away and don't miss any weekly certifications or they'll stop your payments

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honestly the whole system is rigged against small businesses, you're damned if you do damned if you dont with these worker classifications. NYS Department of Labor just wants to collect more taxes so they'll find any excuse to call your contractors employees

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The rules exist to protect workers from being misclassified to avoid paying benefits they're entitled to. It's not about collecting more taxes, it's about ensuring proper coverage.

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same boat here... have 2 people who work maybe 12 hours a week but they use my equipment and follow my schedule so probably employees not contractors :( still trying to figure out if I need to backpay unemployment taxes

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honestly the unemployment system is so broken, doesn't matter if you fire someone or they quit, they'll probably get benefits anyway. i've seen people get unemployment after stealing from their employer because nys department of labor barely investigates anything anymore

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That's not really accurate. NYS Department of Labor does investigate misconduct claims, especially when employers provide documentation. Theft would definitely disqualify someone from benefits if proven. The process might be slow but they do make proper determinations based on the evidence.

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just document everything going forward with other employees. keep records of warnings, policy violations, performance issues. makes it easier if you ever have to deal with this again

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Zara Khan

I went through this last year when I got let go. Had trouble reaching NYS Department of Labor by phone for weeks to check on my claim status. Finally used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to call over and over.

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Never heard of that before but might be worth checking out if the phone lines are still impossible to get through.

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The whole system is designed to make employers pay as little as possible while making it hard for workers to get benefits. Your employer's UI tax rate goes up if too many former employees collect unemployment, so they have incentive to fight legitimate claims. It's frustrating but that's how it works.

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this is why so many companies try to claim everything is misconduct even when its not

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The job search requirement is important too - you need to make at least 3 job contacts per week and keep a log. NYS Department of Labor can ask for your job search records at any time so make sure you're documenting everything properly.

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Do freelance client contacts count toward the 3 weekly job contacts requirement?

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No, freelance client outreach doesn't count. The job contacts need to be for traditional employment opportunities - applying for posted jobs, networking for potential positions, attending job fairs, etc.

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i was in a similar situation last year and got approved no problem. just file the claim and see what happens. worst case they deny it and you appeal

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