New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused too - if we're already paying into unemployment insurance through payroll deductions, why do some people have trouble getting approved for benefits? Shouldn't it be automatic if we've been paying in?

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Paying the tax doesn't guarantee approval - you still have to meet eligibility requirements like being unemployed through no fault of your own, actively seeking work, and having sufficient work history. The tax just funds the program, but NYS Department of Labor still has to verify you qualify for benefits under the rules.

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If you ever need to contact NYS Department of Labor about unemployment benefits, I'd recommend checking out claimyr.com - they help people get through to actual agents instead of dealing with the busy phone lines. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I had questions about my claim status and it saved me hours of trying to call.

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Good to know for the future! Hopefully I won't need unemployment anytime soon but it's helpful to know there are ways to actually reach someone at NYS Department of Labor if needed.

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Make sure when you file that you answer the questions about your availability honestly. If there were any dates when you couldn't work due to the disability, report those accurately. NYS Department of Labor will likely put your claim into adjudication to review the circumstances, but as long as you're truthful about the timeline and have medical clearance, you should be approved.

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What does adjudication mean exactly? Is that when they investigate your claim?

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Adjudication is when NYS Department of Labor reviews your claim to determine if you meet all the eligibility requirements. It can take 2-4 weeks typically, and they might contact you or your employer for additional information.

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UGH the whole system is so confusing!!! Why can't they just have clear answers about this stuff on their website? I swear NYS Department of Labor makes everything more complicated than it needs to be.

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I feel you on that. The rules seem to change depending on who you talk to sometimes.

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The NYS Department of Labor system is so unfair when it comes to people quitting toxic jobs! They expect you to stay in abusive situations just to qualify for benefits. It's ridiculous that the burden is on workers to prove their workplace was unbearable.

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I totally agree - the whole system is stacked against workers who are just trying to protect their mental health.

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Have you considered talking to a lawyer first? Some employment lawyers will give free consultations and might be able to advise whether your situation would qualify as constructive dismissal, which could strengthen your UI claim with NYS Department of Labor.

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The unemployment rate might be 'low' but that doesn't tell the whole story about job quality or wages. A lot of these new jobs are part-time or gig work that won't even disqualify you from UI benefits if the hours are low enough. The system is broken and these statistics don't reflect reality for working people.

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This is so true. I finally found work but it's only 20 hours a week so I'm still filing partial claims.

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I was in the same boat as you back in March. Took me about 6 weeks to find something decent but I did find work. Just stay consistent with your job search and keep filing your weekly claims on time. The key is applying to stuff even if it's not your dream job - you can always keep looking once you're working again.

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If she does get denied, yes she can absolutely appeal. You have 30 days from the determination date to file an appeal with NYS Department of Labor. The appeal goes to an administrative law judge who reviews the case independently. I've had good luck reaching actual agents to discuss my case by using a service called Claimyr (claimyr.com) - they help you get through to NYS Department of Labor phone agents instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

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omg thank you for mentioning claimyr! i've been trying to call NYS Department of Labor for weeks about my adjudication and can never get through. definitely checking this out

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That sounds helpful! My sister has been dreading having to call if she gets denied. How long do appeals usually take to get resolved?

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appeals can take 2-3 months easily, sometimes longer if they're backed up. but if you win the appeal you get all the back pay from when you should have been getting benefits. just make sure to keep filing weekly claims even while appealing or you'll lose those weeks forever

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