New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The key thing is whether it was misconduct or not. Being late can be tricky - if you had warnings and kept doing it anyway, they might consider it willful misconduct. But if there were circumstances beyond your control or it wasn't that serious, you could still qualify. When I had issues reaching NYS Department of Labor agents to ask questions about my case, I used this service called Claimyr (claimyr.com) that helps you get through to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get answers quickly instead of waiting on hold forever.

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I'll check that out if I have trouble getting through to them. Did you end up getting approved?

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Yeah I did get approved eventually. Took about 3 weeks for them to make a decision but it worked out.

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File immediately! Every day you wait is money you're losing. Even if there's some question about eligibility, you want to get your claim date established. NYS Department of Labor will investigate and make a determination. If they deny you, you can always appeal the decision.

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honestly the whole system is a mess right now, unemployment numbers don't even reflect reality because so many people gave up looking or are working gig jobs that don't get counted properly

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Back to your original question - if you're looking at this strategically, focus on sectors that are actively hiring rather than areas with high unemployment. Healthcare, tech, and skilled trades are showing consistent job growth in NY. The unemployment rate tells you about job losses, but job creation data tells you about opportunities.

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I was in a similar situation last year and had trouble reaching anyone at NYS Department of Labor to ask questions about my application. The phone lines are always busy and the callback system doesn't work half the time. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself and I got my questions answered the same day.

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interesting, never heard of that before but might be worth checking out if the phone situation is really that bad

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Thanks for the tip! Hopefully I won't need to call but good to know there are options if I get stuck.

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One thing to keep in mind is that even though you can file immediately, it might take a few weeks for your claim to be processed and approved. NYS Department of Labor has to verify your employment history and sometimes that takes time. Don't panic if you don't see payments right away. Also make sure you start doing your weekly claims as soon as you're able to - that's how you actually request the money each week.

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Weekly claims? I thought once you applied you just automatically got paid?

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Nope, you have to certify each week that you're still unemployed and looking for work. It's called filing your weekly claim and you do it online every week.

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I'm so confused about all this! I just got laid off and I have no idea what I'll qualify for. Do they look at my gross pay or net pay? And what if I had a raise during the year - does that help or hurt my benefits calculation? This whole process is overwhelming and I'm worried I won't get enough to cover my bills.

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They use your gross wages, not net pay. A raise during your base period could help if it increases your highest quarter earnings. Don't worry - the NYS Department of Labor will calculate everything automatically when you file your claim. Focus on getting your application submitted with accurate employment history.

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honestly just file your claim and see what happens, the system calculates it all for you anyway

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I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit calculation because something seems wrong with my amount. The phone lines are always busy and I can't get a real person to explain how they came up with my weekly benefit. It's so frustrating when you need answers about your claim!

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I had the same problem until I found this service called Claimyr that helps you get through to actual NYS Department of Labor agents. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was a lifesaver when I needed to resolve my benefit calculation issue.

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just to add some context - during covid there were multiple programs. regular UI got the $600 boost, plus there was PUA for gig workers and PEUC for extended benefits. some people were getting unemployment for like 18+ months which never happens normally. now its back to the standard 26 weeks maximum and just your regular benefit amount

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Good to know, thanks! I was wondering about the time limits too. So now it's just the regular 26 weeks and whatever my calculated benefit amount is.

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