New York Unemployment

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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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  • Skip the long phone menu
  • Call the correct department
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Who is in charge of unemployment claims at NYS Department of Labor?

I'm having issues with my unemployment claim and need to know who's actually in charge at NYS Department of Labor. My weekly claims keep getting flagged and I can't figure out who to contact about it. Is there like a supervisor or department head I can reach out to? The regular customer service line just keeps putting me on hold for hours. I've been unemployed for 6 weeks now and really need to get this sorted out.

The Commissioner is Roberta Reardon but she's not going to handle individual claims obviously. For your situation, the Claims Division handles weekly certifications and the Adjudication Unit reviews flagged claims. If your claims are being held up, there's probably a work search requirement issue or they need additional verification.

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Thanks for the specific department names! Do you know if there's a way to escalate within the Claims Division if regular customer service isn't helping?

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ugh same boat here, my weekly claims have been pending forever and nobody can tell me why

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NYS Department of Labor unemployment data for ages 16-19 - where to find statistics from April 2019 to April 2020?

I'm trying to research unemployment statistics for teenagers (ages 16-19) in New York State, specifically comparing April 2019 to April 2020. I need this data for a college economics project about how unemployment grew during the early pandemic period for different age groups. Does anyone know where I can find official NYS Department of Labor statistics that break down unemployment rates by age? I've been searching their website but can't seem to locate historical data that goes into that level of detail for specific months and age brackets.

If you're having trouble getting through to NYS Department of Labor for specific data requests, you might want to try claimyr.com - they have a service that helps people actually reach live agents at unemployment offices. Sometimes the research departments can point you to data that's not easily found online. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works.

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Interesting, I hadn't thought about calling them directly. Do you think they'd actually have someone who could help with historical statistics requests?

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It's worth a shot! I used it when I couldn't get answers about my claim status, and they connected me pretty quickly. The research folks might be more accessible than you'd think.

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Just a heads up - when you do find the data, make sure you understand how they calculate unemployment rates for teens. It's different from adult rates because of school enrollment status and part-time vs full-time work availability.

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What causes unemployment - trying to understand NYS Department of Labor eligibility requirements

I'm confused about what actually qualifies you for unemployment benefits through NYS Department of Labor. My job ended last month but I'm not sure if I qualify because there are so many different reasons people lose work. Can someone explain what causes unemployment that makes you eligible for UI benefits? I worked for 18 months at a retail store before they laid me off due to slow business. Is that enough work history? What about people who quit or get fired - do they qualify too?

THE WHOLE SYSTEM IS DESIGNED TO DENY BENEFITS! They make it so confusing on purpose. I got denied even though I worked for 2 years because they said I didn't earn enough in the right quarters. Make sure you understand their base period calculation or you'll get screwed like I did.

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That sucks but did you appeal the decision? Sometimes they calculate the base period wrong initially.

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Just went through this myself. The main thing is being unemployed through no fault of your own. Economic layoffs, company closures, end of seasonal work all qualify. Getting fired for poor performance might still qualify but misconduct like stealing or violating company policy usually doesn't. Your 18 months should be plenty for the earnings requirement.

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Why would I not qualify for unemployment benefits with NYS Department of Labor?

I just got laid off from my retail job after working there for 8 months and I'm trying to figure out if I'll even qualify for unemployment. I keep reading about all these requirements and I'm getting confused about what might disqualify me. I made decent money but I'm worried about the work history requirement since this was my first real job out of college. Also heard something about having to be 'able and available' - does that mean I can't take classes while collecting? Really don't want to go through the whole application process if I'm just going to get denied. What are the main reasons people get disqualified?

same boat here, applied 2 weeks ago and still nothing

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You know what really gets me? They make this process SO difficult for people who are already stressed about losing their jobs. Like they WANT you to give up and not collect. The whole system needs to be overhauled but nobody in Albany cares about working people.

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for real, it's like they design it to be confusing on purpose

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What reasons can NYS Department of Labor deny unemployment benefits - need to understand my options

I'm trying to understand all the different reasons NYS Department of Labor can deny unemployment benefits before I file my claim. I lost my job last month and want to make sure I don't mess anything up during the application process. I've heard there are specific disqualification reasons but can't find a clear list anywhere. Does anyone know what the main reasons are that they reject claims? I want to be prepared and understand what documentation I might need.

I had so much trouble getting through to NYS Department of Labor when they flagged my claim for review. Kept getting disconnected after waiting on hold for hours. Finally used this service called Claimyr (claimyr.com) that calls them for you and gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of frustration trying to get answers about my disqualification.

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That sounds helpful! Did they charge a lot for that service?

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It was worth it to actually talk to someone who could explain exactly why my claim was under review and what I needed to do to fix it.

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The whole system is designed to deny as many people as possible! They'll find any excuse - didn't file your weekly claim on the exact right day, missed one job search contact, anything. It's all about saving the state money.

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That's not really true though. Most claims get approved if you follow the rules and meet the requirements.

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