New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to verify your benefit continuation dates, I used claimyr.com a few weeks ago when I needed to speak with an agent about my claim status. They have this video demo that shows exactly how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of trying to call myself. Getting official documentation about your benefit timeline might help with the mortgage application.

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Never heard of that service before. Does it actually work or is it just another scam?

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No it's legit. They basically get you connected to an actual NYS Department of Labor agent instead of you sitting on hold forever. I was skeptical too but it worked for me.

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Have you looked into first-time homebuyer programs? Some of them have different income requirements. Also check with credit unions - they're sometimes more flexible than big banks about unconventional income situations.

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I struggled with getting through to NYS Department of Labor for weeks trying to get clarification on my voluntary quit determination. Finally used Claimyr (claimyr.com) to actually reach a real person who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Worth checking out if you can't get through their regular phone lines.

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Never heard of that service. Did they actually help you get your issue resolved or just connect you?

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They got me through to an agent who walked me through the appeal process and explained what evidence I needed. Made a huge difference compared to just guessing from their website.

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Just wanted to add that voluntary quit doesn't necessarily mean you can't get benefits at all. My sister quit her job due to harassment and still qualified after proving good cause. The key is showing you had no reasonable alternative but to leave.

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wait so you CAN get unemployment if you quit?? i thought that was impossible. my job has been cutting everyone's hours too but i assumed i was stuck there

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Yes, but it's not automatic. You need to meet specific criteria for 'good cause' and the burden of proof is on you. Significant reduction in hours or changes to working conditions can qualify, but you typically need to show you tried to resolve it with your employer first and that a reasonable person would have quit under those circumstances.

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The whole system is broken. I've been waiting 9 weeks for my determination and they won't tell me ANYTHING. Meanwhile bills keep coming and they act like we don't exist. NYS Department of Labor is completely overwhelmed but won't admit it.

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I feel your frustration but 9 weeks does seem unusually long. Have you tried requesting a supervisor callback through the online messaging system?

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same boat here, quit one job in november and got laid off from another in january. still waiting on determination but at least im not alone i guess

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The NYS Department of Labor system is so confusing with all these calculations! I still don't understand why my benefit amount was lower than I expected even though I made good money.

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It could be because they use your base period wages, not your most recent wages. The base period is usually the first four of the last five completed calendar quarters before you filed.

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Just remember you also need to meet the job search requirements to keep getting benefits. NYS Department of Labor requires 3 work search activities per week now.

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