Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The whole NYS Department of Labor system is a joke honestly. They make it impossible to get real information about your claim and then act like it's your fault when you can't figure out what's going on. I've been waiting 3 weeks just to talk to someone about why my payments stopped!
Pro tip: if your claim shows 'Under Review,' check the 'Correspondence' section in your online account. NYS Department of Labor often sends messages there that require a response, and if you miss them, your claim can get stuck in limbo. Also make sure you're continuing to file your weekly claims even while it's under review - that's super important.
Good call on checking correspondence! I found a message asking for wage verification from my previous job. Guess I need to contact my old employer.
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If you're having trouble getting through the website or need help with the application, I actually used a service called Claimyr that helped me reach a NYS Department of Labor agent directly. Sometimes the website can be confusing for first-time filers and it's helpful to talk to someone. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.
Is that legit? I've never heard of using a service to contact unemployment.
Yeah it's real, they just help you get through to an actual person at NYS Department of Labor when the phone lines are busy. Way better than sitting on hold for hours.
Whatever you do, DON'T wait to apply! I made that mistake thinking I'd find another job quickly and missed out on weeks of benefits. The NYS Department of Labor has a one-week waiting period anyway, so the sooner you file the better. And yes, it's all online now - they closed most of the physical offices during COVID and never reopened them.
Good to know about the waiting period. I was wondering if I'd get paid right away.
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The whole system is messed up!! They expect people to report from jail when you can barely make a phone call and the phones cost like $5 a minute. Then they want their money back like you planned to get arrested. My brother went through this and it took months to sort out the overpayment even though he reported it right away.
exactly! and they act like its fraud when really the system should just stop automatically when someone gets booked
I work in a law office and see this all the time. The data matching between correctional facilities and NYS Department of Labor usually catches incarceration within 1-3 weeks, but the person is still responsible for any overpayments during that delay period. Your friend should absolutely have someone report this ASAP to minimize the overpayment amount.
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honestly the whole unemployment system is such a pain... i filed when my company just stopped paying everyone and it took forever to get anything sorted out. but yeah you should definitely file, they cant expect you to work for free!!!
How long did your case take to resolve? I'm worried this will drag on for months.
Ellie Simpson
definitely file!! the worst they can say is no and at least you'll know for sure. restaurant workers get screwed over all the time with hour cuts, you deserve benefits if you qualify
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Arjun Kurti
•This exactly. The system is designed to help people in situations like yours. Don't let them intimidate you out of applying.
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Raúl Mora
One thing to keep in mind is that you have to be separated from work through no fault of your own. Since your hours were cut by the employer and you didn't quit or get fired for misconduct, you should be fine on that requirement. Just be honest about your situation when you file your claim and during any potential phone interviews.
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