New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Being too slow at work is definitely performance, not misconduct. NYS Department of Labor distinguishes between the two. Misconduct has to be willful or deliberate - like refusing to follow direct orders or violating company policy on purpose. Poor performance, even if it leads to termination, usually doesn't disqualify you from benefits. Just document everything your supervisor says and does in case you need it for your claim.

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ugh the whole unemployment system is such a mess. they make you jump through so many hoops and then half the time the website doesnt even work. good luck dealing with all that bureaucracy if you do get fired

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It's definitely not perfect, but the benefits are there for people who need them. The key is understanding the process and having realistic expectations about timing.

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The whole system is rigged against workers!! They push you into jobs that pay nothing while corporations get tax breaks. Low unemployment just means more people working multiple part time jobs to survive. NYS Department of Labor doesn't care if you can actually live on what they're forcing you to accept.

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I get the frustration but the requirements are based on labor market conditions. It's not personal.

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The current unemployment rate in NY is around 4.1% as of December 2024, so you're definitely in the 'low unemployment' category. Make sure you're documenting everything in your job search log - the expanded radius requirements, salary considerations, and any job rejections. Keep detailed records because if there's ever a question about your eligibility, you'll need proof you were actively searching within the guidelines they gave you.

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Thanks, this is really helpful. I'll start documenting the expanded search requirements right away.

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If you're having trouble getting through to NYS Department of Labor on the phone (which happens A LOT), I recently discovered this service called Claimyr that actually gets you connected to a real person. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to reach someone about my claim status for weeks and this got me through in like 20 minutes. Might be worth it if you run into issues.

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Interesting, never heard of that. How much does it cost?

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They focus more on the value than pricing details, but honestly after spending hours on hold it was worth every penny to actually talk to someone at NYS Department of Labor.

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been there, it sucks but you'll get through it. just make sure you file right away and don't miss any weekly certifications or they'll stop your payments

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If you're having trouble reaching someone at NYS Department of Labor to ask questions about your claim, I had good luck using Claimyr (claimyr.com). They help you get through to an actual agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.

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never heard of that but might be worth trying, calling nysdol is basically impossible

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Same question but wondering about things like paying off credit cards or student loans with unemployment money? Technically it's income replacement but curious if anyone knows if that could cause issues?

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No issues at all. Your unemployment benefits are yours to use for any expenses. Paying off debt is actually financially smart if you can manage it while covering your basic needs.

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Zara Khan

I went through this last year when I got let go. Had trouble reaching NYS Department of Labor by phone for weeks to check on my claim status. Finally used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to call over and over.

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Never heard of that before but might be worth checking out if the phone lines are still impossible to get through.

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The whole system is designed to make employers pay as little as possible while making it hard for workers to get benefits. Your employer's UI tax rate goes up if too many former employees collect unemployment, so they have incentive to fight legitimate claims. It's frustrating but that's how it works.

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this is why so many companies try to claim everything is misconduct even when its not

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