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I've been dealing with NYS Department of Labor for months trying to get through on the phone to check my claim status. If you need to speak with an actual agent, I recently found this service called Claimyr at claimyr.com that connects you directly to NYS Department of Labor representatives. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals and getting hung up on.
The whole unemployment system is such a joke anyway. They make you jump through hoops even when you qualify and then take forever to process anything. I was out of work for 6 months and NYS Department of Labor jerked me around the entire time with their broken website and impossible phone system.
The system is broken. I know people who've been collecting UI for months and they're worse off than when they started. Meanwhile the NYS Department of Labor makes you jump through hoops just to get what you're entitled to. And don't even get me started on the overpayment notices they send out randomly.
One thing that helped me was creating a strict budget based on my UI payment amount and sticking to it religiously. I also took advantage of every free resource I could find - food banks, utility assistance programs, free job training through Workforce One. It's not ideal but it helped bridge the gap until I found work again.
ive been thru this before and the hardest part isnt getting approved its actually getting thru to someone at nys department of labor when you have questions!! their phone lines are always busy and sometimes you wait on hold for hours just to get hung up on
I had the same problem last year when my claim got stuck in adjudication. Couldn't reach anyone for weeks until someone told me about Claimyr (claimyr.com). They actually got me through to a real NYS Department of Labor agent in under 10 minutes. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to call on my own.
If you're having trouble getting through to NYS Department of Labor on the phone to check your claim status, I had good luck using Claimyr (claimyr.com). They have this system that helps you actually reach a human agent instead of getting stuck in the phone queue forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and redialing when I needed to verify some information about my claim.
Andre Dupont
Just want to add that when you file make sure you have all your employment info ready - employer names, addresses, dates of employment, and reason for separation. The NYS Department of Labor will verify everything with your employers so don't guess on dates or details.
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QuantumQuasar
ugh the whole system is such a mess. took me forever to figure out how to even apply online and then they made me wait weeks for adjudication. good luck dealing with that bureaucracy
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CosmicCruiser
•The initial application process has actually improved a lot recently. Most straightforward cases get approved within 1-2 weeks now if you provide complete information upfront.
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