New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is ridiculous. They make these calculations so complicated and then make it impossible to get help understanding them. I've been dealing with NYS Department of Labor for months and still don't fully understand how they came up with my numbers.

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I understand the frustration, but the calculation is actually fairly straightforward once you know the formula. Your base period wages determine everything, and you can view all that information in your online account.

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omg same question! been wondering this for weeks, glad someone finally asked

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Unemployment is basically a safety net but NYS Department of Labor makes it so hard to access! They act like they're doing us a favor when we paid into this system through our paychecks. The whole adjudication process is just them trying to find reasons to deny claims.

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That's not really fair - they have to verify claims to prevent fraud. But I agree the process takes way too long.

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Make sure you're completing your job search requirements while waiting. Even though you're not getting paid yet, you still need to log your work search activities. You'll need to show 3 job contacts per week in NY. Keep detailed records because they can ask for proof later.

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I've been on unemployment for 6 months now and honestly the whole system is a mess. Good luck getting consistent answers from different NYS Department of Labor reps about anything. My neighbor got approved for benefits immediately while my claim sat in adjudication for weeks with no explanation.

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Just remember that even if you qualify for the maximum $504, you still need to file your weekly claims on time every week and meet all the requirements. Missing a weekly claim can really mess things up and cause delays in your payments.

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The NYS Department of Labor system is so slow right now!! I've been waiting 3 weeks for my approval and every time I call they just say to wait longer. It's ridiculous that they can't give you a straight answer about timing.

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I feel you on this - the waiting is the worst part. At least you know layoffs are usually approved pretty quickly once they get to reviewing your case.

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Just want to clarify something important - even if your initial claim is still pending, you should start filing your weekly claims as soon as you're able to. You can file weekly claims even before your initial application is fully processed. This ensures you don't lose any benefit weeks while waiting for approval. The weekly claims will just sit there until your main claim gets approved, then they'll process all the back weeks.

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Oh wow, I didn't know that! I thought I had to wait for approval first. I'll start filing my weekly claims right away. Thank you!

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I had so much trouble getting through to the NYS Department of Labor when I needed help with my application. The phone lines are always busy and I kept getting disconnected. I ended up using this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.

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interesting, never heard of that before. did they charge you anything for helping you get through?

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They do charge a fee but honestly it was worth it to actually talk to someone at the NYS Department of Labor instead of sitting on hold for hours. Much faster than trying to reach them on my own.

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Just make sure when you're on my.ny.gov that you see the official New York State seal and everything. There are fake unemployment sites out there trying to steal people's info. The real site will never ask for upfront payments or weird personal details like your bank routing number during the initial application.

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