New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor when I had questions about my claim status. The phone lines are always busy and the website chat never worked for me. I actually found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting disconnected.

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How much does something like that cost? Seems like it might be worth it if you really need to talk to someone.

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It's definitely worth checking out if you're having trouble reaching them through normal channels. Much better than spending your whole day redialing.

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The weekly claim questions are pretty straightforward - did you work, did you look for work, are you able and available to work, etc. Just answer truthfully. If you worked any hours that week you have to report it and they'll reduce your benefits accordingly but you might still get partial benefits depending on how much you earned.

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This is really helpful, thank you! I feel like I understand the basics now.

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Raul Neal

I was in the same boat last year! The waiting period for NYS Department of Labor approval was brutal - took almost 6 weeks for my first payment. I had to call them so many times but could never get through. Finally used this service called Claimyr (claimyr.com) that helped me reach an actual agent who could check my claim status. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me weeks of frustration trying to get answers about my delayed payments.

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Interesting, never heard of that service. How much does it cost?

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Raul Neal

It was worth it for me since I was going crazy not knowing why my claim was stuck. Way easier than trying to call NYS Department of Labor directly.

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been there!! unemployment is so stressful especially when you're worried about credit too. just focus on making those minimum payments and you'll be fine. the actual UI benefits are not credit-related at all

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The whole system is designed to pay out as little as possible while making you jump through endless hoops. Even if you qualify for the maximum, they'll find ways to delay or reduce your payments. I've been fighting with them for weeks over some arbitrary adjudication issue that makes no sense.

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Just wanted to add that the dependent allowance can really help if you have kids. I get an extra $200 per week for my two children on top of my regular benefit amount. Make sure you claim your dependents when you file - you can't add them later easily.

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Good to know! I don't have kids but that's definitely something people should be aware of.

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Nia Davis

I had claims in both 2021 and recently. The online system is much more stable now - no more constant crashes. But if you need to actually speak to someone at NYS Department of Labor about your claim status, I found this service called Claimyr that helped me get through. They have a demo at https://youtu.be/qyftW-mnTNI showing how it works. Way better than sitting on hold for hours.

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How does that work exactly? I've been trying to reach someone about my adjudication for 2 weeks now.

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Nia Davis

You just go to claimyr.com and they help you get connected to an actual NYS Department of Labor agent. Saved me so much time and frustration.

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The benefit calculation formula hasn't changed much since 2021, but they did adjust some of the earnings thresholds slightly. Your weekly benefit amount is still based on your highest earning quarter in your base period. The main difference now is that standby claims are processed faster and the job search verification is more streamlined through the online portal.

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wait what's a standby claim? is that different from regular unemployment?

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Make sure you have all your paperwork ready for the hearing. The judge will want to see proof of the layoff - company announcements, WARN notices if they filed one, anything showing multiple people were let go at the same time. Your word alone might not be enough.

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Don't give up! I know it seems overwhelming but lots of people win their appeals when they have the facts on their side. The key is being organized and having documentation ready.

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