New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is rigged against workers!! They push you into jobs that pay nothing while corporations get tax breaks. Low unemployment just means more people working multiple part time jobs to survive. NYS Department of Labor doesn't care if you can actually live on what they're forcing you to accept.

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I get the frustration but the requirements are based on labor market conditions. It's not personal.

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The current unemployment rate in NY is around 4.1% as of December 2024, so you're definitely in the 'low unemployment' category. Make sure you're documenting everything in your job search log - the expanded radius requirements, salary considerations, and any job rejections. Keep detailed records because if there's ever a question about your eligibility, you'll need proof you were actively searching within the guidelines they gave you.

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Thanks, this is really helpful. I'll start documenting the expanded search requirements right away.

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Don't forget about the waiting week! In NY there's no waiting week anymore - you can get benefits for your first week if you're eligible. A lot of quiz questions still include old info about waiting periods that don't apply here. Also, benefits can last up to 26 weeks typically, but that can change during economic emergencies.

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good point about the waiting week - my quiz had that wrong too! also the quiz I took asked about taxes and UI benefits are taxable income so you need to report them

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Oh yeah I forgot about the tax part. Can you have taxes withheld automatically or do you have to pay quarterly?

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The whole system is designed to pay out as little as possible while making you jump through endless hoops. Even if you qualify for the maximum, they'll find ways to delay or reduce your payments. I've been fighting with them for weeks over some arbitrary adjudication issue that makes no sense.

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Just wanted to add that the dependent allowance can really help if you have kids. I get an extra $200 per week for my two children on top of my regular benefit amount. Make sure you claim your dependents when you file - you can't add them later easily.

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Good to know! I don't have kids but that's definitely something people should be aware of.

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honestly the whole system is rigged against small businesses, you're damned if you do damned if you dont with these worker classifications. NYS Department of Labor just wants to collect more taxes so they'll find any excuse to call your contractors employees

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The rules exist to protect workers from being misclassified to avoid paying benefits they're entitled to. It's not about collecting more taxes, it's about ensuring proper coverage.

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same boat here... have 2 people who work maybe 12 hours a week but they use my equipment and follow my schedule so probably employees not contractors :( still trying to figure out if I need to backpay unemployment taxes

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I had such a hard time getting through to NYS Department of Labor when I had questions about my claim status. The phone lines are always busy and the website chat never worked for me. I actually found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting disconnected.

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How much does something like that cost? Seems like it might be worth it if you really need to talk to someone.

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It's definitely worth checking out if you're having trouble reaching them through normal channels. Much better than spending your whole day redialing.

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The weekly claim questions are pretty straightforward - did you work, did you look for work, are you able and available to work, etc. Just answer truthfully. If you worked any hours that week you have to report it and they'll reduce your benefits accordingly but you might still get partial benefits depending on how much you earned.

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This is really helpful, thank you! I feel like I understand the basics now.

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