New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Anna Xian

Wait I'm confused about the benefit year thing. I filed in March 2024 but only collected for like 8 weeks because I found work. Then I lost that job in November and had to file again. Does my 26 weeks start over or am I still using up my original benefit year?? The NYS Department of Labor phone system is impossible to get through to ask about this stuff.

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If you're still within your original benefit year (which would be March 2024 to March 2025 in your case), you'd continue using your remaining weeks from the original claim. You wouldn't get a fresh 26 weeks until your benefit year expires and you file a completely new claim.

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I had this exact same situation and couldn't get through to NYS Department of Labor either. Ended up using Claimyr (claimyr.com) to actually talk to someone. They have a service that gets you through to a real agent - there's even a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Finally got my benefit year questions answered instead of being stuck in phone hell.

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Also keep in mind that even after your regular UI benefits end, there might be extended benefits available depending on the unemployment rate. This doesn't happen often but it has in the past during recessions. The NYS Department of Labor will notify you if you're eligible for any extensions.

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yeah but don't count on extended benefits right now, the unemployment rate isn't high enough to trigger them in NY

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I had trouble reaching NYS Department of Labor to get clarification on my determination too. Someone here mentioned a service called Claimyr (claimyr.com) that helps you actually get through to an agent on the phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your appeal options.

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never heard of that before but honestly anything is better than sitting on hold for hours just to get disconnected

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wait so if i got fired for being late too much times would that be voluntary unemployment too?

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Hugo Kass

That would likely be considered misconduct, which is different from voluntary unemployment. Both can result in benefit denial but the appeal process and requirements are different.

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Don't forget you also might qualify for partial benefits if you're working reduced hours! NYS Department of Labor has rules about earning up to a certain amount and still getting some unemployment payment. Saved my butt when I got cut to 2 days a week.

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Oh that's good to know! I might end up with reduced hours instead of being laid off completely.

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just file the claim and see what happens lol, you can always appeal if the amount seems wrong

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THE WHOLE SYSTEM IS A MESS! I've been waiting 6 weeks for my card and nobody can tell me why. The NYS Department of Labor just keeps saying 'processing delays' but won't give any real timeline. Meanwhile I'm about to lose my apartment because I can't access MY OWN MONEY.

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If it's been that long, you should definitely call the KeyBank customer service line directly. Sometimes there are address verification issues that hold up card delivery.

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Just wanted to add that you can check your payment history in the my.ny.gov portal to see when payments were issued. Sometimes the card arrives before you even realize the money has been processed.

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I always thought it was just about helping people pay bills but there's actually a lot more strategy behind it. When lots of people lose jobs at once, unemployment benefits help prevent a total economic collapse because people can still buy groceries and pay rent.

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Your professor probably wants you to focus on those two core functions - income replacement for individuals and economic stabilization for society. That's the standard academic framework for analyzing unemployment insurance systems.

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Perfect, that's exactly what I needed to structure my paper around. Thanks everyone!

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