New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor on the phone to check your claim status, I had good luck using Claimyr (claimyr.com). They have this system that helps you actually reach a human agent instead of getting stuck in the phone queue forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and redialing when I needed to verify some information about my claim.

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Never heard of that service before but honestly anything is better than spending 3 hours on hold just to get disconnected

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Just went thru this myself last month! Filed on a Tuesday, got approved the following Friday, then had the one week waiting period. First payment hit my account exactly 3 weeks after filing. Make sure your direct deposit info is correct or it'll take even longer if they have to mail a check.

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Don't forget you'll also need to file your weekly claims every week to keep getting benefits, even if your initial claim is still processing. And you have to do job search activities - the requirement is 3 work search contacts per week unless you're on standby status with your employer.

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What counts as work search contacts? Just applying for jobs online or do I need to do other stuff too?

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Job applications, networking events, career fairs, contacting employers directly, even creating/updating LinkedIn profiles can count. Keep a log of everything with dates and details because they can audit your job search activities.

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ugh the whole unemployment system is such a mess. they make it impossible to get straight answers about anything including how much you'll actually receive until you're already in the system

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I feel you on that! But once you get through the initial setup it's not too bad. The weekly claims only take like 5 minutes to file online.

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I had such a hard time getting through to NYS Department of Labor to ask about tax withholding options when I was on unemployment in 2021. Their phone lines were constantly busy and the online chat never worked. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Finally got my tax questions answered and set up withholding for the rest of my claim period.

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Did that actually work? I've been trying to call NYS Department of Labor about setting up withholding for my current claim and can never get through.

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Yeah it worked great for me. You just tell them what you need help with and they handle getting you connected to the right department. Way better than sitting on hold for hours.

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ugh the tax situation for 2021 unemployment was such a mess. i remember having to amend my return because i filed before they announced the $10,200 exclusion. at least now i know to have taxes withheld if i ever need unemployment again

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Also make sure you understand the difference between regular UI and other programs. I got confused at first thinking I qualified for something I didn't. Stick to regular unemployment insurance unless you have specific circumstances like being on standby from your employer.

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same boat as OP... this is all overwhelming when you're already stressed about losing your job. thanks for the helpful responses everyone

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wait so if i quit my job can i still get unemployment?? asking for a friend lol

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Generally no, if you voluntarily quit you won't be eligible unless you quit for good cause related to work (like unsafe conditions or significant changes to your job). Your friend would need to have been laid off, fired without misconduct, or had their hours reduced significantly.

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Just want to add that even if you're part-time you might still qualify for partial unemployment benefits if your hours got cut. A lot of people don't realize this. Also if you're on standby from your employer (temporarily laid off but expected to return) there's a different process for that through NYS Department of Labor.

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This is good to know! I thought part-time workers couldn't get anything.

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