New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor to ask about this exact question last year. Spent hours on hold trying to reach someone who could explain what counts as remuneration. Finally found this service called Claimyr that helps you get through to actual agents - they have a website at claimyr.com and there's even a demo video showing how it works (https://youtu.be/qyftW-mnTNI). Made it so much easier to get my questions answered about reporting requirements.

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Never heard of that service but honestly anything that helps with getting through to NYS Department of Labor sounds helpful. Those phone lines are impossible.

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The remuneration question trips up SO many people! I work in HR and see this confusion all the time. Just remember - if you did any work or received any payment related to work during the week you're certifying for, report it. NYS Department of Labor would rather you report something that doesn't count than miss something that does. Better safe than sorry when it comes to unemployment fraud accusations.

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The whole system is backwards if you ask me. You can get fired for poor performance and get benefits immediately, but if you quit because your boss is making your life hell, suddenly you're the problem. Makes no sense.

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exactly! like we're supposed to just stay in toxic situations forever or we lose our safety net

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To be clear - 'voluntary unemployment' means you initiated the separation from employment. But having good cause changes everything. File your claim, select that you quit, and when they ask why, be very detailed about the hostile work environment. Gather any evidence you have - emails, texts, witness statements, HR complaints you may have filed. The adjudication process will review all of this.

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Thank you, this is really helpful. I'm going to start gathering everything I can find and file my claim this week.

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If you're having trouble getting through to NYS Department of Labor about your 1099-G or have questions about the amounts, I had success using Claimyr (claimyr.com) to actually reach someone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get clarification on some discrepancies in my tax documents that way since calling directly was impossible.

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Interesting, I might check that out. I do have a question about one of the amounts on my 1099-G that doesn't match what I calculated.

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wait so if i got unemployment do i need to file taxes even if i didnt work? i thought you only filed if you made over a certain amount

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Yes, you typically need to file if your unemployment benefits plus any other income exceed the filing threshold for your filing status. For 2024 taxes, that's usually around $13,850 for single filers. But you might want to file anyway if you had taxes withheld - you could get a refund.

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I had trouble getting through to NYS Department of Labor to ask about this same question actually. The phone lines are always busy when you try to call them directly. I ended up using this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be helpful if you have other questions about your benefits that need a real person to answer.

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That sounds useful! I've been trying to call NYS Department of Labor for weeks about a different issue and keep getting hung up on.

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The whole unemployment system is just another way for the government to control businesses if you ask me. Making employers pay all these taxes and then bureaucrats decide who gets benefits and who doesn't. At least you're getting something back but the red tape is ridiculous.

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While the system has its complexities, unemployment insurance has been providing crucial support to workers for decades. The employer-funded model helps ensure there's a safety net without adding to employee payroll deductions.

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Had a similar situation last year when my freelance graphic design work disappeared. Took me forever to get through to someone at NYS Department of Labor to ask questions. Finally used this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turns out I did qualify based on some contract work that had been treated as W-2.

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Never heard of that service before but might be worth trying since calling NYS Department of Labor directly is impossible these days. How much does it cost?

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They don't really focus on pricing on their site, more about getting you through to speak with someone when you need answers. Was worth it for me since I was stuck for weeks trying to figure out my eligibility.

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The whole system is so confusing! I've been self-employed for years and never really understood how any of this works. Good luck getting answers from NYS Department of Labor - their website is like a maze.

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