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Don't forget you also might qualify for partial benefits if you're working reduced hours! NYS Department of Labor has rules about earning up to a certain amount and still getting some unemployment payment. Saved my butt when I got cut to 2 days a week.
The key thing is whether it was misconduct or not. Being late can be tricky - if you had warnings and kept doing it anyway, they might consider it willful misconduct. But if there were circumstances beyond your control or it wasn't that serious, you could still qualify. When I had issues reaching NYS Department of Labor agents to ask questions about my case, I used this service called Claimyr (claimyr.com) that helps you get through to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get answers quickly instead of waiting on hold forever.
I'm so confused about all this! I just got laid off and I have no idea what I'll qualify for. Do they look at my gross pay or net pay? And what if I had a raise during the year - does that help or hurt my benefits calculation? This whole process is overwhelming and I'm worried I won't get enough to cover my bills.
They use your gross wages, not net pay. A raise during your base period could help if it increases your highest quarter earnings. Don't worry - the NYS Department of Labor will calculate everything automatically when you file your claim. Focus on getting your application submitted with accurate employment history.
I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit calculation because something seems wrong with my amount. The phone lines are always busy and I can't get a real person to explain how they came up with my weekly benefit. It's so frustrating when you need answers about your claim!
I had the same problem until I found this service called Claimyr that helps you get through to actual NYS Department of Labor agents. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was a lifesaver when I needed to resolve my benefit calculation issue.
just to add some context - during covid there were multiple programs. regular UI got the $600 boost, plus there was PUA for gig workers and PEUC for extended benefits. some people were getting unemployment for like 18+ months which never happens normally. now its back to the standard 26 weeks maximum and just your regular benefit amount
Sasha Reese
THE WHOLE SYSTEM IS A MESS! I've been waiting 6 weeks for my card and nobody can tell me why. The NYS Department of Labor just keeps saying 'processing delays' but won't give any real timeline. Meanwhile I'm about to lose my apartment because I can't access MY OWN MONEY.
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Paloma Clark
•If it's been that long, you should definitely call the KeyBank customer service line directly. Sometimes there are address verification issues that hold up card delivery.
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Muhammad Hobbs
Just wanted to add that you can check your payment history in the my.ny.gov portal to see when payments were issued. Sometimes the card arrives before you even realize the money has been processed.
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