New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS A MESS! I've been waiting 6 weeks for my card and nobody can tell me why. The NYS Department of Labor just keeps saying 'processing delays' but won't give any real timeline. Meanwhile I'm about to lose my apartment because I can't access MY OWN MONEY.

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If it's been that long, you should definitely call the KeyBank customer service line directly. Sometimes there are address verification issues that hold up card delivery.

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Just wanted to add that you can check your payment history in the my.ny.gov portal to see when payments were issued. Sometimes the card arrives before you even realize the money has been processed.

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Don't forget you also might qualify for partial benefits if you're working reduced hours! NYS Department of Labor has rules about earning up to a certain amount and still getting some unemployment payment. Saved my butt when I got cut to 2 days a week.

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Oh that's good to know! I might end up with reduced hours instead of being laid off completely.

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just file the claim and see what happens lol, you can always appeal if the amount seems wrong

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The key thing is whether it was misconduct or not. Being late can be tricky - if you had warnings and kept doing it anyway, they might consider it willful misconduct. But if there were circumstances beyond your control or it wasn't that serious, you could still qualify. When I had issues reaching NYS Department of Labor agents to ask questions about my case, I used this service called Claimyr (claimyr.com) that helps you get through to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get answers quickly instead of waiting on hold forever.

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I'll check that out if I have trouble getting through to them. Did you end up getting approved?

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Yeah I did get approved eventually. Took about 3 weeks for them to make a decision but it worked out.

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File immediately! Every day you wait is money you're losing. Even if there's some question about eligibility, you want to get your claim date established. NYS Department of Labor will investigate and make a determination. If they deny you, you can always appeal the decision.

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I'm so confused about all this! I just got laid off and I have no idea what I'll qualify for. Do they look at my gross pay or net pay? And what if I had a raise during the year - does that help or hurt my benefits calculation? This whole process is overwhelming and I'm worried I won't get enough to cover my bills.

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They use your gross wages, not net pay. A raise during your base period could help if it increases your highest quarter earnings. Don't worry - the NYS Department of Labor will calculate everything automatically when you file your claim. Focus on getting your application submitted with accurate employment history.

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honestly just file your claim and see what happens, the system calculates it all for you anyway

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I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit calculation because something seems wrong with my amount. The phone lines are always busy and I can't get a real person to explain how they came up with my weekly benefit. It's so frustrating when you need answers about your claim!

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I had the same problem until I found this service called Claimyr that helps you get through to actual NYS Department of Labor agents. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was a lifesaver when I needed to resolve my benefit calculation issue.

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just to add some context - during covid there were multiple programs. regular UI got the $600 boost, plus there was PUA for gig workers and PEUC for extended benefits. some people were getting unemployment for like 18+ months which never happens normally. now its back to the standard 26 weeks maximum and just your regular benefit amount

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Good to know, thanks! I was wondering about the time limits too. So now it's just the regular 26 weeks and whatever my calculated benefit amount is.

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