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I had trouble reaching NYS Department of Labor to get clarification on my determination too. Someone here mentioned a service called Claimyr (claimyr.com) that helps you actually get through to an agent on the phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your appeal options.
The key thing is whether it was misconduct or not. Being late can be tricky - if you had warnings and kept doing it anyway, they might consider it willful misconduct. But if there were circumstances beyond your control or it wasn't that serious, you could still qualify. When I had issues reaching NYS Department of Labor agents to ask questions about my case, I used this service called Claimyr (claimyr.com) that helps you get through to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get answers quickly instead of waiting on hold forever.
I always thought it was just about helping people pay bills but there's actually a lot more strategy behind it. When lots of people lose jobs at once, unemployment benefits help prevent a total economic collapse because people can still buy groceries and pay rent.
Your professor probably wants you to focus on those two core functions - income replacement for individuals and economic stabilization for society. That's the standard academic framework for analyzing unemployment insurance systems.
appeals are such a pain with this system!! took me 3 months to get mine resolved and they still messed up the paperwork twice. make copies of EVERYTHING you send them because they love to lose stuff
Aisha Mohammed
The whole unemployment system is a JOKE. They make you jump through ridiculous hoops just to get benefits you already paid into through your taxes. And don't even get me started on how long adjudication takes if they have any questions about your eligibility!
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Ethan Campbell
•I feel you on the adjudication thing. Mine took 6 weeks and they never explained why.
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Ethan Campbell
Just to add - make sure you understand the difference between being able and available vs being on standby. I got confused about that initially and it delayed my benefits. Also keep all your employment documents because they might ask for verification of your work history.
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