New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused - what's the difference between regular unemployment and standby unemployment? I thought there was only one type??

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Standby is for when you're temporarily laid off but your employer expects to call you back within a specific timeframe. With standby, you don't have to do the job search requirements. Regular UI is for when you're permanently separated from your job and actively looking for new work.

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Just wanted to say good luck with whatever you decide to do. The whole unemployment system is set up to deny people and make it as hard as possible to get benefits.

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The unemployment system is so messed up with these situations! They want you to look for work but then if you're actually sick they make it impossible to transition to disability benefits. I've been dealing with chronic pain for months and still forcing myself to apply for jobs I know I can't do just to keep my benefits. It's ridiculous that there's no clear guidance on this from NYS Department of Labor.

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totally get the confusion here! when my back went out I was in the same spot

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I had trouble reaching NYS Department of Labor by phone when I needed to check on my claim status after getting laid off. Kept getting busy signals and getting hung up on. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier when I needed to verify my job separation details.

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Good to know there are options if I run into problems reaching them. Hopefully I won't need it but I'll keep that in mind.

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Make sure you understand the job search requirements too! You'll need to keep a log of your job search activities and be able and available for work. The NYS Department of Labor will ask about this when you file your weekly claims.

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The NYS unemployment system is so confusing!! I've been trying to figure out the same thing and everyone gives different answers. Some people told me there are federal programs that pay more but I can't find any info about that on the my.ny.gov website.

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Those federal programs ended in 2021. Right now it's just regular state unemployment insurance through NYS Department of Labor. The benefit formula is pretty straightforward - they look at your highest quarter of earnings in your base period and calculate from there. At $75k annually, the original poster should get a good benefit amount.

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Just to add - make sure you apply as soon as possible! Your benefit amount is locked in based on when you file, and there's no going back to get a higher rate later even if you find out you qualified for more. I learned this the hard way.

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just file online dude its not that hard, the system works fine for most people

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Easy for you to say but my internet connection drops every few minutes. I've tried multiple times and keep getting kicked out of the system.

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The NYS Department of Labor really needs to bring back in-person filing. Not everyone has reliable internet access and the phone system is a nightmare. This whole online-only approach is leaving people behind when they need help most.

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Totally agree. My elderly neighbor couldn't figure out the online system and it took weeks to get help.

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