New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The system is so confusing!! I never know if I'm supposed to report gross pay or net pay. And what about tips? I work at a restaurant part time and sometimes get cash tips that aren't on my paycheck.

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You report gross earnings, including all tips. Cash tips definitely need to be reported even if they're not on your W-2. NYS Department of Labor wants to know about ALL income you receive.

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This whole partial benefits thing is actually pretty reasonable compared to what I expected. At least they let you keep some of your unemployment instead of cutting it off completely the second you work one hour.

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THE SYSTEM IS A JOKE! I've been waiting 5 weeks for my first payment because they keep saying my claim is under review. Meanwhile I can't pay my rent! And good luck trying to call them - the phone just hangs up on you after an hour on hold.

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that sucks! is your claim in adjudication? thats when they review stuff and it takes forever

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Same happened to me last year - took forever but eventually got all the back pay. Just keep filing your weekly claims even if you're not getting paid yet!

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The whole system is broken honestly. I waited 7 weeks last year and when I finally got through to someone they told me my claim was held up because they needed to verify my identity, but I never got any notice asking for documents. Make sure you check your online account AND your mail regularly because sometimes they send requests that aren't obvious.

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Ugh that's frustrating! I'll make sure to keep checking both places. Did you eventually get all your back pay?

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Yeah I got all the back payments once it was resolved, but those 7 weeks were really tough financially.

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Just hang in there - 10 days really isn't that long in unemployment time. The anxiety is the worst part but most straightforward layoff cases get approved without major delays.

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The system is SO broken! 26 weeks isn't enough time to find decent work in this economy. They expect you to take any minimum wage job just to get off benefits. Meanwhile they're making it harder and harder to even qualify in the first place!

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I feel you on this. The job market is rough right now and 26 weeks goes by fast when you're actually trying to find something good.

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Wait, are we talking about regular unemployment or standby? Because standby has different rules. I was on standby for my union job and that was different timing.

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OP is talking about regular UI benefits, not standby. Standby is for temporary layoffs where you expect to be called back. Regular unemployment is when you're fully separated from your job and actively seeking new work.

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If you're having trouble getting through to NYS Department of Labor to discuss your denial or file an appeal, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was way easier than trying to call the regular number and getting hung up on constantly. Might be worth checking out since you're on a tight timeline for your appeal.

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never heard of this before but honestly anything is better than spending hours on hold just to get disconnected

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Ava Kim

Other reasons they deny claims include not registering with the job search system properly, missing your weekly claim filings, or having issues with your identity verification. But yours sounds like a quit situation so focus on gathering evidence that you had good cause. Hostile work environment can qualify but the bar is pretty high - you need to show it was intolerable and you had no other choice.

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Thanks everyone. I'm definitely going to appeal and gather more documentation. At least now I understand why they denied it initially.

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