New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor to even understand my denial properly. If you need to talk to someone about your appeal options, I found this service called Claimyr that actually got me connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get the information I needed for my appeal.

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How much does that cost? I'm already broke from being unemployed and can't afford expensive services right now.

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It's actually pretty reasonable and way better than spending hours on hold getting nowhere. The peace of mind was worth it for me.

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THE WHOLE SYSTEM IS RIGGED AGAINST WORKERS!!! They always side with employers even when the employer is clearly in the wrong. I appealed twice and lost both times even with perfect documentation. Don't get your hopes up but definitely try anyway because you have nothing left to lose at this point.

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That's really discouraging to hear. I was hoping the hearing process would be more fair than the initial decision.

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just wanted to say hang in there, fighting these things is so stressful but you'll get through it

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Companies do this all the time to try to get out of paying into the unemployment fund. It's disgusting how they'll lie about good employees just to save a few bucks on their taxes. The whole system is rigged against workers and NYS Department of Labor doesn't make it any easier with their impossible phone system.

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so true, my employer tried to claim I quit voluntarily when I had been asking about severance packages for weeks before they finally laid me off

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If you're having trouble getting through to NYS Department of Labor to ask questions about your claim, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to verify my claim status and couldn't get through the regular phone lines.

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Never heard of that but might be worth trying if the phone system is still as bad as it was during the pandemic

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yeah employers hate unemployment claims because it raises their rates but thats not your problem you paid into the system too through your work so dont feel guilty about using it

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I was in a similar situation last month and kept getting hung up on when I called the NYS Department of Labor. If you're having trouble getting through to verify anything about timing, I found this service called Claimyr (claimyr.com) that helped me actually reach an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way less stressful when I could actually talk to someone about my specific situation.

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how much does something like that cost? seems like it might be worth it if the phone lines are that bad

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It was really reasonable and saved me hours of calling. The video explains everything about how they help you get through to the right department.

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just file online its not that complicated. i filed the day after i got fired and everything went smooth. you dont need to stress about perfect timing just get it done

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As someone who's been through this exact situation, you need to be very specific in your appeal about what accommodations you need and how they're reasonable. Include examples of jobs you're qualified for that would provide those accommodations. The hearing officer needs to understand you're not unemployable, just need standard workplace modifications.

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That's really helpful. Did you have to get a lawyer for your appeal hearing or were you able to handle it yourself? I'm wondering if my HR background will help or if I should get professional representation.

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Axel Far

THE WHOLE SYSTEM IS A JOKE! They deny people left and right for disability stuff because they don't want to pay out benefits. I've seen so many cases where people get denied initially just to make them give up and not appeal. It's discrimination plain and simple but they hide behind their bureaucratic processes.

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