New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The most important thing is DON'T let your weekly claims lapse during the move! I made that mistake when I relocated and it took weeks to straighten out with NYS Department of Labor. Even if you're busy packing and moving, you have to file that weekly claim on time or you'll lose those weeks permanently.

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This is exactly why the unemployment system needs to be modernized. Why should someone lose benefits just because they're trying to find better opportunities in a different state? The whole thing is bureaucratic nonsense.

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totally agree! my friend had to turn down a good job opportunity because she was worried about messing up her unemployment claim

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I had a similar issue with getting through to NYS Department of Labor about my overpayment questions. After weeks of busy signals and dropped calls, I found this service called Claimyr at claimyr.com that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to clarify anything about your overpayment before filing taxes.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone at our own unemployment office

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I get the frustration, but after spending hours trying to get through myself it was totally worth it. Sometimes you just need to talk to an actual person to sort these things out properly.

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File your taxes for sure! I owed money back to unemployment too and my tax guy said it's totally separate. The worst thing you can do is not file because then you get in trouble with taxes AND unemployment. At least if you file your taxes you're only dealing with one government agency being mad at you lol

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Thanks, that actually makes me feel better about it. I was imagining all these government agencies talking to each other and making my life miserable.

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I had trouble getting through to NYS Department of Labor when I needed my 1099-G form last year. Kept getting busy signals and their online system was down. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Got my tax form issue resolved in like 20 minutes instead of spending days trying to call.

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Taylor To

How much does something like that cost? Seems like it would be expensive just to get a tax form.

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Actually wasn't bad at all, way cheaper than hiring a tax preparer to deal with missing forms. Plus saved me hours of frustration trying to get through the phone lines.

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just checked my account and found my 1099g thanks for the reminder about logging into my.ny.gov

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This is so confusing and the NYS Department of Labor phone lines are impossible to get through to! I've been trying to call for weeks about a similar situation but just get busy signals or hung up on after waiting forever. There has to be a better way to reach someone who actually knows these rules.

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I had the same problem trying to reach NYS Department of Labor agents. I ended up using a service called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of frustration and I finally got my questions answered about my claim status.

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been there done that - the system is set up to screw working people. workers comp barely covers anything and they make it impossible to get UI too. meanwhile the bills keep coming

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I feel you on this. It's like they want you to choose between being injured or being broke.

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THE SYSTEM IS BROKEN!!! They expect you to live on $500/week when rent alone is $1200. Meanwhile politicians get their full salaries. Makes me sick how they treat working people in this state.

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I feel your frustration but focusing on available programs is more helpful right now

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Have you looked into the Workforce Innovation and Opportunity Act programs? They sometimes offer income support during training for in-demand careers. Also check if your county has any emergency assistance programs for displaced workers.

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I'll call my county social services office tomorrow. Didn't know they might have programs for displaced workers specifically.

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