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If you're having trouble getting through to NYS Department of Labor by phone to check on your claim status, I used a service called Claimyr that actually got me connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was way easier than spending hours on hold.
THE WHOLE SYSTEM IS DESIGNED TO DENY PEOPLE! They look for ANY excuse to not pay benefits. I bet they're using your attendance issues as an excuse even though it has nothing to do with why you lost your job. You need to FIGHT this and appeal immediately!
Just want to add that even if you had some tardiness issues, that usually falls under 'simple misconduct' which might get you a temporary disqualification but not a permanent one. If the store closure was the actual reason you lost your job, you should definitely appeal. Make sure you have documentation about the store closing.
Just want to add that you'll also need to do job search activities to keep getting benefits. Right now it's 3 job search activities per week and you have to keep a log. Examples include applying for jobs, attending job fairs, networking events, or working with a career counselor. Don't skip this part because they do audit people randomly!
File now! I was in retail management for years and the benefits calculation includes your base pay plus averaged tips if they were reported. Don't assume you won't qualify for a decent amount. Plus unemployment gives you time to find a GOOD job instead of just taking the first thing that comes along. The job search requirements are pretty reasonable - usually 3 contacts per week and they accept online applications.
Lucas Schmidt
whatever you do dont mention the tardiness thing when you apply just say you were laid off or something
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Samuel Robinson
•That's terrible advice. Being dishonest on your unemployment application is fraud and can result in serious penalties including having to pay back benefits and potential criminal charges. Always be truthful with NYS Department of Labor.
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Freya Collins
Same boat here - got canned last month for 'performance issues' but really think my supervisor just didn't like me. Still waiting to hear back from my claim. The whole system is so stressful when you're already dealing with job loss.
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