New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation where I couldn't reach anyone at NYS Department of Labor to explain my side when my employer contested my claim. The phone lines are always busy and I kept getting hung up on. I ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful for explaining my situation properly instead of just waiting weeks for them to decide without hearing from me.

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That sounds useful. How long did it take to get through to someone?

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Just file the claim ASAP. Even if they deny it initially you can appeal. Don't let the fear of getting denied stop you from trying. The worst they can say is no but if you don't apply you definitely won't get anything.

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I had issues getting through to NYS Department of Labor to clarify questions about my work history when I was going through adjudication. Ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person who could explain exactly what they were looking for. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made the whole process way less stressful than trying to call myself.

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Interesting, I might need that if my claim gets complicated. How quickly did they get you through to someone?

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Same day I submitted the request. Was such a relief to actually talk to someone who could look at my specific case instead of just guessing what might happen.

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honestly the whole system is so confusing and they dont explain anything clearly on the website

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I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit calculation and the phone lines are always busy. Has anyone found a way to actually talk to someone there? I keep getting disconnected after waiting on hold forever.

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I had the same problem with getting through to NYS Department of Labor agents. I ended up using a service called Claimyr (claimyr.com) that gets you connected faster. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself and I was able to get my questions answered about my benefit amount.

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That sounds too good to be true but at this point I'm desperate. I'll check it out, thanks!

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The percentage thing is misleading because of the weekly cap. I was making good money before I got laid off and my unemployment is way less than 50% of my salary. The system is designed to help lower income workers more than higher earners. Just something to keep in mind when budgeting.

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Yeah that makes sense. I guess I need to start cutting expenses now just in case. At least $504 a week is something to work with while I look for a new job.

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Before considering legal action, make sure you're keeping detailed records of every interaction with NYS Department of Labor. Save all emails, take screenshots of your online account, write down dates and times of phone calls and what was discussed. If they're truly violating due process or their own regulations systematically, this documentation will be crucial. Also check if your state has an unemployment insurance ombudsman or inspector general who handles complaints about the department's operations.

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I have been keeping records thankfully. I have emails going back 3 months showing them asking for the same documents I already sent 4 times.

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Same boat here. Been fighting an overpayment notice for 8 weeks now and it's like talking to a wall. The stress is killing me and affecting my job search too because I'm constantly worried about this hanging over my head.

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This whole system is ridiculous! Why do they need some random account number that employers hide from us? I worked there for 3 years and never once saw this mysterious number anywhere. Just another way to make filing claims impossible.

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The account number helps verify your wage history and ensures benefits are charged to the correct employer. It's actually an important part of the system working properly, even if it's frustrating when you can't locate it.

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try checking your employee handbook or any onboarding paperwork you got when you started the job, sometimes its buried in there

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