New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor to even understand my denial properly. If you need to talk to someone about your appeal options, I found this service called Claimyr that actually got me connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get the information I needed for my appeal.

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How much does that cost? I'm already broke from being unemployed and can't afford expensive services right now.

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It's actually pretty reasonable and way better than spending hours on hold getting nowhere. The peace of mind was worth it for me.

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THE WHOLE SYSTEM IS RIGGED AGAINST WORKERS!!! They always side with employers even when the employer is clearly in the wrong. I appealed twice and lost both times even with perfect documentation. Don't get your hopes up but definitely try anyway because you have nothing left to lose at this point.

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That's really discouraging to hear. I was hoping the hearing process would be more fair than the initial decision.

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just take the job and see what happens with your claim. worse case scenario you make more money working anyway. the unemployment system is so complicated nobody really understands all the rules

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That's really bad advice. Not reporting work properly can result in serious penalties and having to pay back benefits. It's always better to follow the rules and report everything correctly to NYS Department of Labor.

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Congrats on getting a job offer! That's great news. Just make sure when you do your weekly certification you answer 'yes' to working that week and report your gross earnings before taxes. The system will automatically calculate your partial benefit. You'll probably end up with more total income combining the part-time wages and reduced unemployment than just unemployment alone.

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just wanted to say hang in there, fighting these things is so stressful but you'll get through it

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Companies do this all the time to try to get out of paying into the unemployment fund. It's disgusting how they'll lie about good employees just to save a few bucks on their taxes. The whole system is rigged against workers and NYS Department of Labor doesn't make it any easier with their impossible phone system.

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so true, my employer tried to claim I quit voluntarily when I had been asking about severance packages for weeks before they finally laid me off

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I had trouble reaching someone at NYS Department of Labor about payment delays last month. Ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was way easier than sitting on hold for hours trying to call myself.

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Mei Zhang

How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone about our own benefits.

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I get the frustration but honestly it was worth it for me. The NYS Department of Labor phone system is impossible to get through otherwise.

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been getting mine every week for 2 months now, usually hits my account tuesday morning if i file sunday night

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i thought there was still some federal money involved but yeah everything goes through your state. in ny thats nys department of labor obviously

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The whole system is so confusing! I've been trying to get through to NYS Department of Labor for weeks about my claim status and their phone lines are always busy. It would be nice if there was a federal office that could help when the state system isn't working properly.

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If you're having trouble reaching NYS Department of Labor by phone, you might want to check out claimyr.com - they have a service that helps people get through to unemployment agents. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month when I couldn't get through about my adjudication issue.

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Thanks, I'll look into that. The wait times with NYS Department of Labor are just ridiculous right now.

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