Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
THE WHOLE SYSTEM IS BROKEN!!! I've been fighting with NYS Department of Labor for months and they act like our suffering doesn't matter. Meanwhile politicians get their paychecks on time every week. The adjudication process is deliberately slow to discourage people from claiming benefits they're entitled to.
I feel this so much. Lost my apartment last month waiting for my claim to process. It's like they want us to give up and find any job just to survive.
Join the conversation
Just make sure you show up on time and dress professionally even if it's by phone. I almost missed mine because I thought it was the next day. Also they record everything so don't ramble or get emotional even if the employer's lawyer says stuff that makes you mad.
Wait, there might be a lawyer there? I thought it would just be me and the judge.
Your employer can have representation but many don't bother for appeal hearings. Don't worry about it - just focus on presenting your facts clearly.
omg yes this!! i had to do an appeal too and it was SO stressful but i won! the main thing is dont let them make you feel bad about quitting. if your boss was really harassing you then you had good cause period. i wish i had saved more evidence though so definitely try to get those HR records if you can
Join the conversation
This reminds me of when my cousin worked at a store that kept her on just to stand around during slow seasons. She called it 'fake work' but hey, she got partial benefits for months while looking for something better. The disguised unemployment thing is more about economic theory - in practice, if you're getting paid for hours, report those hours. NYS Department of Labor has seen it all.
Join the conversation
Did you report all your income correctly when you filed? Sometimes if you had multiple jobs or didn't report tips properly it can affect your base period wages. Also make sure NYS Department of Labor has your complete work history - sometimes employers don't report wages correctly to the state.
I did report my tips but maybe not all of them since we got cash tips too. Could that be why my amount is so low?
Yes, unreported cash tips won't be included in your base period wages since NYS Department of Labor only counts what's officially reported to the state. Unfortunately you can't add unreported income after the fact.
The calculation is confusing but there's also something called the alternative base period if your regular base period doesn't give you enough. You might want to ask about that when you contact them. Also double check that they have all your employers listed correctly - I had an issue where one of my jobs wasn't showing up and it increased my benefit amount once they added it.
What's the alternative base period? Is that something I have to request specifically?
Aisha Patel
I was struggling to reach anyone at NYS Department of Labor about a similar income reporting question for weeks. Kept getting disconnected or stuck on hold for hours. Finally found this service called Claimyr (claimyr.com) that actually gets you through to a real agent. There's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Literally got connected within 20 minutes and got my question answered. Might be worth checking out if you need to clarify anything with them directly.
0 coins
LilMama23
•how much does that cost though? seems like something that should be free
0 coins
Aisha Patel
•I mean, yeah, calling should be free but when you can't get through for weeks and your benefits are at stake, sometimes you need other options. The peace of mind was worth it for me.
0 coins
Dmitri Volkov
The whole system is ridiculous. You're trying to work and support yourself and they make it so complicated to figure out what to report. I spent 3 hours on hold last week just to ask about reporting some gig work income and never got through to anyone. Meanwhile they expect perfect compliance or they'll come after you for overpayments. It's like they set you up to fail.
0 coins
LilMama23
•totally agree, the nys department of labor makes everything so confusing on purpose
0 coins