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- Connect you to a human agent at the NYDOL
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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The unemployment rate statistics you see in the news (like 3.8% or whatever) don't tell the whole story about how many people are actually dealing with the NYS Department of Labor system. That percentage is based on surveys, but the actual number of people filing claims, appealing decisions, or dealing with overpayment notices is much higher. Plus those stats don't capture people whose benefits expired or who gave up navigating the system.
THIS! The system is so broken that half the people who need help just give up. I know three people who stopped filing because they couldn't figure out the job search requirements or got tired of the weekly claim glitches.
Yeah my cousin works at one of the NYS Department of Labor offices and she says they're constantly backlogged. Even when unemployment rates look good on paper there's still tons of people cycling through the system - seasonal workers, people between jobs, folks dealing with reduced hours. The numbers you see publicly are just a snapshot.
That makes me feel a bit better about my situation. I was starting to think I'd done something wrong with my application.
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This reminds me of what happened during the pandemic when unemployment spiked but then dropped really fast in some areas. Employers were offering crazy signing bonuses because they couldn't find workers anywhere. Restaurants were closing early, construction projects got delayed. Even though unemployment was low, it created other problems.
Makes sense from a macro perspective but honestly the NYS Department of Labor system seems designed like they WANT some people to stay unemployed longer with all the bureaucracy and delays...
The administrative challenges are separate from the economic theory though. Ideally the system would process claims efficiently while still maintaining the natural job market flexibility.
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I had trouble getting through to NYS Department of Labor on the phone when I had questions about my salaried position eligibility. Kept getting disconnected after waiting 2+ hours. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent in like 15 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Definitely worth it if you need to talk to someone directly about your specific situation.
Interesting, never heard of that before. Did they charge you for it?
Yeah there's a fee but honestly it was worth it to actually get my questions answered instead of spending days trying to get through. The agent confirmed my salaried position was totally eligible and helped me understand my benefit calculation.
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DOCUMENT EVERYTHING! I cannot stress this enough. NYS Department of Labor will scrutinize voluntary quits very carefully. Get doctor's notes, save those emails, maybe even consider filing a complaint with your state labor department about the working conditions first. The more paper trail you have showing the employer created an unsafe or unreasonable work environment, the better your chances.
same boat here... my job is killing me slowly but i'm terrified to quit without something else lined up. this whole system is so backwards - they expect us to stay in jobs that are literally making us sick
I understand the frustration, but the system does try to balance protecting workers from truly harmful conditions while preventing people from just quitting any job they don't like and collecting benefits. The documentation requirement helps prove legitimate cases.
Kai Santiago
The whole system is rigged against workers. Employers know most people can't afford to fight these contests so they just lie and hope you give up. I've seen companies claim 'misconduct' for everything from being 5 minutes late to disagreeing with management. It's disgusting.
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Mary Bates
•While employer abuse definitely happens, NYS Department of Labor does investigate these claims thoroughly. The adjudication process exists specifically to sort out legitimate claims from fraudulent ones.
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Lim Wong
Don't give up! I went through this last year and it took 6 weeks but I eventually won my appeal. Document everything and be prepared for your phone interview with specific dates and details.
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