New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The work search requirement is what trips up a lot of people. NYS Department of Labor expects you to prove you're genuinely looking for work, not just collecting benefits. Keep detailed logs of every application, interview, and job fair you attend. They can audit your work search activities at any time.

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Good point about keeping records. I've been tracking everything in a spreadsheet but wasn't sure if that was enough documentation.

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Just wanted to add that if you're partially employed (working reduced hours), you might still qualify for partial benefits. NYS Department of Labor has formulas for calculating partial payments based on your reduced earnings.

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I had such a nightmare trying to reach NYS Department of Labor when I needed to clarify my benefit status last year. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that actually got me through to a real person at the unemployment office. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration dealing with the phone system.

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Interesting, never heard of that. Did they charge you a lot to make the call?

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It was worth it to actually talk to someone instead of calling 200 times. Way easier than dealing with the busy signals myself.

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The whole system is so confusing! I thought there might still be something available too since the job market is still rough in some areas. At least regular unemployment is better than nothing if you qualify.

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I had a similar issue with getting through to NYS Department of Labor about my overpayment questions. After weeks of busy signals and dropped calls, I found this service called Claimyr at claimyr.com that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to clarify anything about your overpayment before filing taxes.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone at our own unemployment office

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I get the frustration, but after spending hours trying to get through myself it was totally worth it. Sometimes you just need to talk to an actual person to sort these things out properly.

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File your taxes for sure! I owed money back to unemployment too and my tax guy said it's totally separate. The worst thing you can do is not file because then you get in trouble with taxes AND unemployment. At least if you file your taxes you're only dealing with one government agency being mad at you lol

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Thanks, that actually makes me feel better about it. I was imagining all these government agencies talking to each other and making my life miserable.

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this whole system is RIGGED against workers! Of course employers fight claims because it costs them money. Meanwhile we're the ones who need to eat and pay rent but they make us jump through hoops with NYS Department of Labor just to save a few bucks on their taxes

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exactly! and then when you try to call NYS Department of Labor to ask questions you sit on hold for hours or get disconnected

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Just went through this myself. Your employer can contest your claim within 10 days if they think you weren't eligible (like if they claim you quit instead of being laid off). But if you were legitimately laid off due to lack of work, you should be fine. Keep any documentation about your layoff just in case.

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Just want to add that the State Unemployment Tax (SUT) rate is separate from the federal FUTA rate. In NY you also have to factor in the Reemployment Service Fund which is 0.075% on top of your regular UI rate. Plus there's disability benefits tax too.

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Wait, there are multiple unemployment taxes? I thought it was just one rate. This is getting more complicated than I thought.

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been running my business for 15 years and these rates still surprise me every year... NYS Department of Labor should really make this stuff clearer

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